Rated 2.7 out of 5 by 6
Rated 2 out of 5 by Peterjames Still undecided
Great features of both "touch and sensing" technology for turning on and off. My faucet has been installed for about 1 1/2 now and I'm beginning to experience some electronic issues with the "on/off" solenoids. The first issue is solenoid does not turn off when water temperature is running hot, by sense or touch. When I move the level over to cold for 10-15 seconds, the solenoid begins functioning again. Solenoid doesn't like hot. Second issue now is water mysteriously turns on and off. Blue light is flashing in series of two flashes. Next step will be a test of customer service. Will update later....
April 24, 2016
Rated 4 out of 5 by Richrocky problems with solonoid on 2 faucets
Bought 2 of the Touch 20XT bath faucets and installed them. Instalation was very easy. One faucet the soloniod was bad and it dripped all the time. The 2nd faucet had problems with the sense function and would not turn on when placing hands under. Talked to customer support and they were great and sent me 2 new solinods. I installed them and the leak was fixed on the one, and the sense was fixed on the other. After about 2 weeks the sense stopped working again. I called Delta support and they had me check everything and decided the faucet had to be replaced. I'm waiting for the new replacement faucet. I like the faucet, it had the latest features. It was very easy to install. I worry about the reliability since I've had some problems. I've used Delta for a long time and they back up thier products, so I know they will take care of me.
November 29, 2015
Rated 5 out of 5 by mwhitac Very nice product.
We purchased this faucet as a replacement. The no touch technology is awesome and is really great for the grandkids since they do not need to touch anything when they wash their hands. They can simply waive their hand under the faucet -- it automatically turns off when they are drying their hands. It was a little tricky at first to get the hang of it but now it is second nature.
May 21, 2013
Rated 1 out of 5 by DeltaDisappointement This Faucet is Terrible
This faucet is terrible. The touch and motion sensors go off randomly and cannot be adjusted! I bought this faucet because we just installed a similar Moen faucet in the kitchen which works flawlessly. Unfortunately Moen doesn't make a bathroom faucet with motion sensors.
January 13, 2015
Rated 3 out of 5 by faucetguy Fanastic faucet when it works.
I love this faucet when it works, but it has stopped working twice in the year that I've had it because of defective solenoids. Delta customer service has been excellent in supplying the necessary repair parts in speedy fashion, but it is frustrating to be without a bathroom faucet for a week or two every six months.
June 29, 2012
Rated 1 out of 5 by TorranceTom Finish is deteriorating and pitting
While I am quite happy with the function of the faucet, its exterior finish is pitting like a facial blemish. This is only 4 months after installation. A deciding factor in purchasing the Delta product, besides its technology, was its durability experienced with our kitchen faucet installed four years ago. Now I have go to trouble of contacting the company and paying again for the installation of a replacement
January 16, 2015