Delta In2ition® Two-In-One Shower Arm Mount Shower
Just bought my second one because my first one broke
My husband and I bought this showerhead on 9/26/2014 and on 11/13/2014 the plastic part at the end of the hand held that appears to be metal broke/cracked. Before that we absolutely loved the showerhead and would have recommended it to everyone. However to have broken before 90 days was very disappointing. Luckily, Lowe's return policy is within 90 days so we returned it and bought another one. So on 11.14.14 my husband installed the new showerhead and we will see how long it last. If it doesn't last at leas 3-5 years it is simply not worth it and serves true to be poor quality. Please fix this Delta. I love the design but it is horrible quality.
November 15, 2014
Cheap, brittle plastic
I'm on my second one of these, and it'll be the last. The first had been returned to the store and re-shelved with one of the plastic screw-on collars for the handheld head broken clean off. I took it back and picked up a brand-new model, brought it home and installed it (could not have been easier, by the way) and used it one time. A few days later I went to use it again, and discovered that the plastic collar connecting the hose to the (also plastic) valve had broken in half, exactly like the first one, except this time spraying water all over my bathroom walls.
What this tells me is that this isn't a faulty product, it's poor design and material choices, and this should be avoided at all costs. For now, I've reattached the builder-grade showerhead that came with the house. At least it's made of metal and has never leaked.
May 13, 2014
Good Product Features / Average Performance
Purchased this product about a month ago. I like the features and the way it works.
Biggest negative is it seems to have medium to low pressure.
The shower massage I used before (Water Pik) on the same outlet had more pressure than this one.
September 4, 2013
Plastic parts broke on installation
Barely tightened the flange onto my shower pipe and it snapped. Will call them tomorrow (Monday) to see if they will send a new one. Can't testify to the overall performance, but most of this product is plastic and you can't tell that until you fight your way through the tough packaging.
November 17, 2013
I own this shower head now received as a replacement to my previous discontinued shower head, the shower head is nothing like my old shower head at is all plastic whereas my previous shower head had some metal parts and more spray settings
February 10, 2014
Great Shower, Excellent consumer service!
Wow, you guys are the best. I bought this a year ago at Lowe's and had issues with the hose popping off of the shower head. Within 2 days of my complaint, Delta was sending me a replacement. No questions asked! Thank you for backing up your warranty in such a no hassle fashion. BTW the new unit works very well with excellent water pressure and great versatility.
January 24, 2014
The Cheap hose ruins everything
While the sprayer seems adequate, I cannot believe that something as simple as a poor connecting hose can ruin the entire experience. But it does. Significantly.
As noted by other reviewers, the connecting hose is incredibly stiff ( and does not soften with warm water).
Not only does it interfere by sticking out at you into the shower normally, but when you try to hold it in your hand, you have to fight just to maneuver into a usable position, and that often swings part of the hose through the shower curtain out of the shower! This is an everyday experience/aggravation, and it seems to indicate a major flaw in the product's design.
In retrospect, a close look at the store displays offers a hint: The display uses a shortened piece of the hose, and can be seen forcefully kinked into position.
I originally assumed it was a temporary issue that would pass in time. I was wrong. I couldn't be more disappointed.
July 14, 2014
I'm very pleased with this product. It is very easy to adjust just how much water pressure you want. It gets the soap off. I really like it. i would recommend it to anyone who needs a shower head that gives you allot for the money.
October 6, 2013