Delta In2ition® Two-In-One Shower Arm Mount Shower
Excellent Shower Experience and Customer Support
I have this shower head installed in every apartment I own in an apartment community. Residents LOVE it!! Always listed as a top 5 favorite thing. Great shower experience! I've had a few technical problems, but customer support has been awesome. They replaced a new defective shower head promptly. If I could give Delta a couple suggestions, it would be use less plastic (scratches & tarnishes easily with abrasive cleaners or de-calcifiers) and use a better quality hose. I've had to replace nearly 75% of the hoses within the first year. They're such a huge hit that we'll never go back to boring shower heads and we'll stick with Delta for their exceptional service. Jessica has been an awesome customer service rep!
July 29, 2014
Fine for light duty
I got this model as a replacement for a non-functioning model. It was very easy to install and works properly. The drawbacks are the amount of plastic parts (most of the "chrome" parts are plastic) and the shower/hand spray selector knob. Time will tell if the plastic parts hold up over time, but the only flaw so far is in the selector knob. The knob falls out and will not stay in place, I've had to store it in a drawer to prevent losing it. Would be a hassle if I changed settings often.
July 7, 2014
great two head shower head
I have had this shower head for about one year . it is really nice having two shower heads, having the hand held in hand and still having a warm back is the best. I used to have a single head hand held shower and definitely twice if not more better. This is one great shower head.
November 28, 2013
Great Design - Some Plastic Parts Could Be Replaced with Chrome/Metal
There are 2 shower heads. The hand-held one fits into the middle of the wide, main one. It is snug as long as you make sure the extra piece on the top of the hand-held one sits under the "lip" of the main one. It will not fall out if you replace it properly.
There is a lever on the right of the main shower head that you can move to 3 positions: top - water comes out of main shower head only; middle - water comes out of both; bottom - water comes out of hand-held only. On the hand-held there is a button to press if you want water to trickle out only (I use this when bathing my dog or washing my hair while taking a bath). I wish this button would stay depressed without having to hold it in.
You can also adjust the type of spray. I prefer the "rain" mode.
There is plenty of pressure. I had to have my bathtub faucet cartridge replaced and did not use the water-saver mode.
Too much chrome or metal would made the hand-held portion more cumbersome. Right now it is lightweight and easy to use.
March 26, 2014
Replacement works perfectly!
I had an issue on install where the plastic attachment cracked. I posted a review and Delta was able to send me a replacement. This time the install was a breeze, and the showerhead works perfectly. I love it! Thank you so much Delta, you restored my faith in your products!
August 13, 2014
Best Of Two Showers
I purchased this product for the duel purpose it had to offer.
Easy installation and great shower results. Wish I had one of these years ago.
May 19, 2014
I replaced my old shower head, which was the forerunner to this model. This company has the best warranty and customer service I have experienced. The wand/ fixed shower head combo is versatile. Easy to rinse the shower after cleaning and wash the dog with the hand wand. I use both the showerhead and handwand to rinse my long hair then switch to just the wand to save water.
August 4, 2013
We had one issue
After about six months, one of the clips that hold the hand held shower head into the outer head, broke off. I contacted Delta on their web site and no questions asked, they sent us a whole new shower head! So, while we were disappointed that it broke, I was very happy with the response of Delta. I would purchase Delta products in the future.
July 16, 2014