Rated 2 out of 5 by Donna13 Too much money for a plastic product that didn't even last 2 years
I bought this showerhead after seeing the video at Lowe's. It seemed like the spray would be strong enough to get my very thick hair clean. It has started leaking in two places. A plumber told us that the cartridge in the handle needed to be replaced along with some Teflon tape at the connection with the wall pipe. It was installed when we got our bathroom remodel in July 2013. It was not registered by them and they gave me no paperwork. Now, the Onyx shower needs to be redone and we don't know if we should just replace it with a better (no plastic) head or try to get a fix from you on your warranty. It also doesn't have the cord lined up straight down with the head, which I tried to adjust. When I did this is when it started leaking at top.
June 17, 2015
Rated 3 out of 5
by mycmow A very nice design with some materials flaws.
This shower head design is a very nice concept and looks pretty good mounted. The pipe coming out of the wall should stand at least six inched off the wall to accommodate the size of this shower head. It installs easily and works very well.
Delta has always made good products. With price pressures in the market Delta seems to be using more materials that do not hold up to use, even in the short term. The most stressed part of a hand held shower head like this would be where the hose attaches to the showerhead handle or the other end of the hose. After seven months of typical use the PLASTIC connection simply snapped at the handle.
I've been looking for a replacement hose but, of course, the retailer doesn't stock these hoses. Here it to hoping Delta will send me a replacement.
October 12, 2015
Rated 5 out of 5 by Choctaw5327 Good product. Performs as advertised.
The Delta In2ition was purchased as a shower upgrade especially for its ease of use. The in2ition makes, bathing a very active 3 month old German Shepard and subsequent clean-up much easier. The shower works well while showering and messaging a 65 year old back. Additionally, I am always happy to use locally made products (my home is 25 miles west of your Jackson, TN facility.)
June 13, 2016
Rated 5 out of 5 by GaryS Best shower head ever
I've had this shower system for over 2 weeks. No problems installing. The shower experience is better than I have ever had before. Extremely versatile. Best purchase I've made in years.
The only feature I would change is the location of the hose connection. I would put it on the side with a 90 deg. elbow.
May 22, 2016
Rated 5 out of 5 by MatRed Replacement for In2ition Two-In-Shower
My hose came apart and I called for warranty replacement. I was promptly mailed a new In2ition which arrived in about 4 days. I replaced the damaged one and I am totally satixfied with the new one. Thanks
June 21, 2016
Rated 5 out of 5 by JBJr The Perfect Shower
We have owned Delta products before, and rely entirely on the brand. We purchased this shower had for dual purposes: a great shower experience, and to be able to wash inside the shower area and shower doors. Installation was a breeze. A bit of Teflon tape, hand tight all connections, and you are ready to go. We love the different settings and convenience of use.
We got the Bronze finish since it matches our other bathroom sets. Could not be happier. Also, the price paid at Lowe's and the Lifetime Warranty were very encouraging.
If you are considering getting one, think no further!
May 1, 2016
Rated 5 out of 5 by gambit77 Great Products & Service
I recently contacted Delta Customer Support as the hose for our shower head was malfunctioning. Delta mailed our new part, free of charge, within the hour. Great products and customer service!
March 28, 2014
Rated 5 out of 5 by DonG Updated Experience - Hose Replacement
Back in January 2014, Delta supplied me with a free replacement Model #75588. My initial experience was poor due to a new design plastic hose that was extremely stiff. I replaced the plastic hose with a Delta metal stretchable hose and since that time I could not be happier with this showerhead. I want to be clear that the poor design rating is limited solely to the original plastic hose supplied with this showerhead. The metal replacement hose makes this a really great package and I would highly recommend it.
January 10, 2015