Rated 1 out of 5
by UnHappyCustomer159 Very poor quality, it broke
This appears to be of very poor quality. We got a brand new one from Lowes and this had the main shower head + hand held shower.
Our hand held shower just broke yesterday and fell down (shower is 3 weeks old). I am attaching pictures. Glad that no one was in the shower when this happened. It broke at the joint where the flexible hose starts.
My neighbor also had the **exact same issue** last week, his model is very similar (I believe 75580) and in his case, the main shower head just fell and broke.
How can the quality be so bad?????
I am attaching pictures of the broken shower head. I had got this in Lowes and engaged a handyman to install it. Now I have to waste time and money to try to get replacement and pay the handyman again to install it.
I would appreciate if someone from Delta respnds to this.
June 26, 2014
Rated 1 out of 5
by SteveR Poor quality on minor part ruins the whole product
I bought this shower head from Lowe's and installed in my spare bathroom shower last year. It was literally used twice before the hose nut broke into pieces. I returned it to Lowe's for a replacement. This time it sat unused for months before we started using the hand shower for our two month old baby recently. Again the hose nut broke into pieces. Also the hose itself is very stiff making it difficult to use the hand shower.
July 23, 2014
Rated 3 out of 5 by Allute Nut-cracker
I bought this shower head without reading the reviews. I figured for $100 it should be top notch with quality parts, and for the most part it appeared to be a good shower head. Unfortunately right off the bat, the suction cup holder just won't attach to anything. They say it can be attached with adhesive, but they don't provide any adhesive nor does there seem to be any place on the holder for adhesive to be placed. Today, after about 5 months of owning this product, the hose nut cracked of, spray massive quantities of water all over the place. Why didn't they just spend the extra cash and make the fittings out of metal. You can't tell me that it costs anywhere near $100 to produce these things.
April 14, 2014
Rated 3 out of 5 by Mike2525 Nice Design, Poor Materials
We like the look and functionality of the shower head unit, but after 10 months, the plastic nuts on the flex hose to the hand-held unit broke on both unit we bought for our house. Most of the unit is plastic, but the connecting nuts should have probably been made out metal for durability.
I called Delta today, and they are sending out two replacement units for our shower units. Praise Delta for the warranty and customer service. It's just too bad the connecting nuts tend to crack and break under normal use.
Will use units without hand-held shower head until the replacements arrive. Thanks to Delta for their warranty.
July 26, 2014
Rated 1 out of 5 by Scottxxx Same as other reviews, hand shower hose nut cracked
We've only had this shower for a month, and it is the second one I owned. The first one also cracked the nut at the base shower head end of the hose when finger tightened during initial install. I returned this to the store, which they replaced with the same model. Now after a month of use, the hand shower end nut cracked into pieces and is unusable. Probably should have given up after the first time. Function when we used it was actually good, good spray choices. Obviously the design of this unit or materials used in construction were inferior. The suction cup holder is also worthless, even with surface of shower wall spotless. Poor design both on the wall holder and hand shower holder, as when in place, head never seems secure and puts additional stress on the nut which is already flawed. HELP?
January 8, 2014
Rated 2 out of 5 by Txtornado9 So disappointed
We bought this shower combo after watching the video that was playing on the display. The pressure is great but the suction cup will not stay mounted to the shower wall. We've had it now going on 6 months and it's frustrating to get up in the morning only to find the suction cup on the shower floor and the shower head hanging. It can take 30 mins to an hour to get the mount reattached to the shower wall only to have it fall again while you're taking a shower. It appears that the suction cup is not shaped properly to create enough suction to attach and maintain the weight of the shower head. Instead of getting the benefit of both shower heads the hand held just hangs there. So completely disappointed.
March 23, 2014
Rated 5 out of 5 by athud2444 Good dual purpose use shower head.
I bought this unit to replace an all- in- one type head. It works great and I like the different spray setting. I did remove the flow restrictors since I like a stronger spray. Overall it is a great unit.
Pros: Dual usage heads, warranty, wand mount is better
designed than the ones I have broken in the past.
Suction mount works best when used only while taking your shower. Weight of wand will pull the cup loose if you leave it on after getting out of shower. I always place in back in designed mount holder.
February 11, 2014
Rated 1 out of 5 by Daymun Cheap parts
We bought this shower head about 8 months ago and it seems the problem we have isn't just a fluke thing. The hose got a crack in it a few months ago and we have been "babying" it along, hoping to get more use out of it. Today it totally broke off spraying water everywhere. It seems from the amount of bad reviews, Delta would update the parts. The problem is the end of the hose is attached with a plastic nut. Eventually either from it falling or general wear it will crack. The whole shower head is totally made of plastic unlike the other delta products we have.
July 5, 2014