When I turn on the valve the tub and the shower will run at the same time, without pulling up the divertor for the shower.
This is a new faucet.
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
1 week, 1 day ago

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Everette
Woodbine
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Answers
Answer:
Thank you for your question. What you are experiencing is called shower rise. To prevent this from happening, the following conditions must be met:
1. Only 1/2 inch copper tubing or iron pipe can be used between the valve and the tub spout.
2. There has to be a minimum of 8 inches and a maximum of 18 inches between the valve and the tub spout.
3. There can only be one 90 degree angle from the valve to the tub spout.
If these conditions have all been met, please contact our Home Owner/Warranty department at 800-345-3358.
1 week ago

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The leak is on the faucet, (cold water). When i closed the handle, there is a minor drip on the faucet. My arzo monitor 14 series Tub and shower trim is now 2 years and 3 months old.
Age: 45 to 54
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Beginner
1 month ago

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marlon
Burnaby, BC, Canada
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Answers
Answer:
Thank you for your question. Please contact our toll-free Home Owner/Warranty department at 800-345-3358.
1 month ago

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Indianapolis, IN, USA
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