Leland Monitor® 17 Series Tub and Shower Trim
Very good shower set for a very good price.
Top notch showers at good hotels made me want this kind of shower that is so simple to use: One handle for water volume, with separate temp control that maintains the temp as the volume is adjusted. The Leland Monitor does this, fairly effectively, with good looks. So I'm happy -- and at a fraction of the price of the expensive stuff!
Two minor flaws: 1) The temp does vary slightly as the volume is adjusted; not enough to burn or freeze you, but enough to notice. 2) The volume lever encounters some friction as you twist it, so it does not feel as smooth and easy as the best I've used.
A deal-maker for me is how helpful the telephone support has been. Most reps are both patient and knowledgeable about the product and about some of the plumbing quirks that one encounters when installing these.
Others who did not know the details of the most difficult questions I asked did not try to bluff me; they admitted they did not know and straightforwardly worked to help the best they could. In the end, we all succeeded in my successful installation -- the first-time I've done it.
With a good product and great support I will go back to Delta the next time I need a shower or faucet item.
December 23, 2012