Frequently Asked Questions

Cleaning And Care

Can drain openers cause damage to finishes?

In most cases, the finish is safe if you follow the manufacturer’s instructions for use and make sure the drain cleaner isn’t left on the finish for longer than 30 minutes.

How can I clean and/or remove mineral deposits from my shower head?

  • Touch-clean® Shower Heads - wipe the face of the shower head (rubber nubbins) to loosen and break away deposits. Learn more about Touch-clean.
  • Non Touch-clean shower heads or stubborn deposits - unscrew the shower head and soak it in a 50/50 vinegar and water solution for several hours. For stubborn deposits, rub with a toothbrush.

How can I remove mineral deposits from my aerator?

  • Remove the aerator.  Soak it in vinegar overnight, then flush with water.
  • For stubborn deposits, rub with a toothbrush.

How do I keep the surface of my shower base clean?

We recommend cleaning your shower base with a non-abrasive and/or non-caustic cleaner to prevent scratching or dulling of the finish.

How should I clean or maintain the finish on my faucet?

Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water.  Make certain that you rinse thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use. 

Avoid using the following which can damage your finish:

  • Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
  • Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
  • Avoid harsh abrasives or polishes
  • Avoid bleach-based cleaners 

What cleaning products can cause damage to finishes?

  • Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water.  Make certain that you rinse thoroughly with water afterward.

    If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use. 

    Avoid using the following which can damage your finish:

    • Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
    • Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
    • Avoid harsh abrasives or polishes
    • Avoid bleach-based cleaners 

Customer Q & A

(17 Questions : 18 Answers)

Product Q&A

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Stainless Finish won't clean

I have Lahara Tub and Shower Faucet with H20 head in the stainless finish. I have tried several cleaners and nothing works. I have a water softener and my area isn't known for hard water from the municipal water. Along with other people my Brushed Nickel finish cleans with no problem but this Shower is impossible you would have to use cleaners on it every single use to keep it clean. You really should not sell this finish. I'm not sure if you are getting bad material or if production has shifted to other places but I don't know that I will ever buy Delta again. I expect more out of what had been a quality company.
Topics: Warranty, Care/Maintenance
Age: 35 to 44
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Advanced
1 week, 6 days ago
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Bob
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Answer: 
Hi Bob, Thank you for your question. We recommend that you always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use.

Avoid using the following which can damage your finish:

Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
Avoid harsh abrasives or polishes
Avoid bleach-based cleaners

You can also use Pledge to help prevent water spots on the brilliance stainless finish.
Thanks,
Dave
Skill Level: Advanced
1 week, 3 days ago
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cleaning of wand shower head at high pressure flow

Wand on T14440-sslhp has three sets of two water hole flows at high pressure and I have one or two holes on one set partially blocked. Been installed since 07. How can I clean those holes to get full pressure as the two sets are?
Topics: Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: New
Ownership: 6-10 years
Skill Level: Beginner
2 weeks, 1 day ago
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Dick
Burnt Hills, NY 12027, USA
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Answer: 
Hi Dick, Thank you for your question. Here are our recommended cleaning tips for your showerhead.
Touch-clean® Shower Heads - wipe the face of the shower head (rubber nubbins) to loosen and break away deposits.
Non Touch-clean shower heads or stubborn deposits - unscrew the shower head and soak it in a 50/50 vinegar and water solution for several hours. For stubborn deposits, rub with a toothbrush.
Thanks,
Dave
Skill Level: Advanced
2 weeks ago
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Preventing water spots on faucets

I am very disappointed with my new (less than 2 weeks old) Lahara faucets (brilliance stainless finish). They show every drop of water. Even my cheapo brushed nickel faucet doesn't show water spots. We do not have hard water.
I have cleaned the faucets as suggested on this site using a 50/50 white vinegar & water solution. Now what can I do to PREVENT new spots? It is not likely that the faucets will be wiped down after every use.
Topics: Performance, Care/Maintenance
Age: 55 to 64
Gender: Female
Project Type: New
Ownership: < 1 year
Skill Level: Advanced
2 weeks, 2 days ago
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Disappointed
Charlotte, NC, USA
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Answer: 
Hi Disappointed, Thank you for your question. The (SS) Brilliance stainless finish is an pvd finish. Pledge can be used to prevent water spots.
Thanks,
Dave
Skill Level: Advanced
2 weeks, 1 day ago
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We have all new bathrooms and went with stainless finish Delta faucets and showers. The water spots are tiresome to see and try to keep up with wiping. What can be done or applied to prevent constant water spots? We regularly clean with 50/50 mix of water and white vinegar.
Topics: Care/Maintenance
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Advanced
2 weeks, 3 days ago
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TGWEM
NJ
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Answer: 
Hi TGWEM, Thank you for your question. The (SS) brilliance stainless finish is an pvd finish. Pledge can be used to prevent water spots.
Thanks,
Dave
Skill Level: Advanced
2 weeks, 1 day ago
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Turtle wax does a great job of removing water marks and protecting other marks from forming on my cars' metal finishes. Is it safe to use it on your polished nickel fixtures?
Age: 55 to 64
Gender: Female
Project Type: Replacement
Ownership: < 1 year
Skill Level: Beginner
1 month, 3 weeks ago
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Sue H.
Indianapolis, IN, USA
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Answer: 
Hi Sue, Thank you for your question. The (PN) polished nickel finish is an pvd finish. We do not recommend putting Turtle wax on the faucet components. Pledge can be used to prevent water spots.
Thanks,
Dave
Skill Level: Advanced
1 month, 3 weeks ago
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How do I maintain and care for the fixtures so they always look new?
Topics: Care/Maintenance
3 months ago
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Wende
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Answer: 
Hi Wende, Thank you for your question. We recommend that you always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use.

Avoid using the following which can damage your finish:

Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
Avoid harsh abrasives or polishes
Avoid bleach-based cleaners

Thanks,
Dave
Skill Level: Advanced
3 months ago
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My fixtures have terrible water spots and neither vinegar and water nor Windex seems to remove them. Will stainless steel cleaner work? It seemed to make the water spots disappear on my stainless steel dishwasher...
Topics: Care/Maintenance
Age: 25 to 34
Gender: Female
Project Type: New
Ownership: < 1 year
3 months ago
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claw4009
Goffstown, NH, USA
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Answer: 
Hi Claw4009, Thank you for your question. I contacted Weiman consumer relations and they do not recommend using their stainless steel cleaner on faucets, it is made for use on appliances.

We recommend that you always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use.

Avoid using the following which can damage your finish:

Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
Avoid harsh abrasives or polishes
Avoid bleach-based cleaners

Thanks,
Dave
Skill Level: Advanced
3 months ago
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Topics: Care/Maintenance
8 months ago
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Need to Clean
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Answer: 
Hi Need to Clean, Thank you for your question. Mild soap and water is recommended to clean the faucets. If you have hard water/mineral build up a 50/50 solution of vinegar and water is recommended for cleaning the faucet.
Thanks,
Dave
Skill Level: Advanced
8 months ago
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How do I remove "white build up" from faucet???

I have the Victorian collection throughout my house and have a build up of white stuff around the base of the faucets. I assume this is a hard water build up. Is the 50/50 vinegar solution safe for the Venetian bronze finish?
Topics: Care/Maintenance
Age: 35 to 44
Gender: Female
Project Type: New
Ownership: 2-5 years
Skill Level: Beginner
1 year ago
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Tupelolady
Tupelo, MS, USA
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Answer: 
Thank you for your question. Using the 50/50 solution of white vinegar and cold water is safe for your Venetian Bronze finish. You can soak a towel, and then wrap it around the affected area leaving it overnight.
Skill Level: Advanced
1 year ago
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How to clean the mold in the aerator of my kitchen faucet?

I have a Talbott #16968-SSSD-DST faucet. We saw mold twice and cleaned with toothbrush on the outside of the spout and keeps coming back within weeks. Not sure how I can remove the aerator and clean. Please let me know how to remove and clean the aerator well so that the mold will not come back frequently. Do you think there is mold in the tubing?
Topics: Care/Maintenance
Project Type: New
Ownership: 2-5 years
Skill Level: Beginner
1 year ago
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Raj
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Answer: 
Thank you for your question. To remove the aerator for cleaning, you will need the wrench that was included in the box. If this has been misplaced, it can be ordered and purchased through your local retailer with model # RP52217. We would recommend soaking it in a mild bleach solution to kill the mold.
Skill Level: Advanced
1 year ago
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Answer: 
Are you sure it's mold you're seeing? It's very unusual for mold to grow in this area of a faucet unless it's infrequently used.
Age: 35 to 44
Project Type: New
Ownership: 6-10 years
Skill Level: Intermediate
7 months ago
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