Frequently Asked Questions

Drains

How do I remove my bathroom sink drain stopper for cleaning?

If a stopper does not lift straight out, it is being held in by the horizontal rod. Behind the drain pipe under the sink is a horizontal rod connected to the lift rod via the strap. The horizontal rod is held in place by a nut. Remove the nut and pull the horizontal rod straight away from the pipe about an inch. The stopper should now come free of the
drain.

How do I remove my tub drain stopper for cleaning?

There are two types of tub drain stoppers - lift & turn and toe tap.

Lift and Turn

The lift & turn stopper for the bathtub unscrews counterclockwise while in the full up position.

Toe Tap

The toe tap stopper also unscrews counterclockwise while in the full up position.  However, the cap may unscrew from the plunger assembly before the entire stopper comes out. In that case, there is a nut that will be exposed and can be used to unscrew the plunger assembly from the drain.


If either of these is "spinning" without unscrewing, the threads are stripped and you would need to exert upward pressure while unscrewing in hopes of uncoupling this from the bath waste. If that doesn't work you would have to unscrew the bath waste flange from the drain pipe.

This will require access under the tub.

Customer Q & A

(18 Questions : 20 Answers)

Product Q&A

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cut that portion off? Do you have a replacement piece?
Topics: Assembly
1 week, 3 days ago
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Kateg
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Answer: 
Hi Kateg, Thank you for your question. There is not a way to modify the drain assembly that comes with the Tolva faucet to work with your no overflow sink. We recommend using our model 72172 push pop up less overflow.
http://www.deltafaucet.com/bath/det...
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Dave
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1 week, 3 days ago
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How to install a Delta replacement bathroom sink drain

I have received a Delta bath sink drain replacement part. Are there instructions to install it?
PO # 973 980 6593 253998
SKU RP26533PB
james heilmann
Topics: installation
3 weeks, 6 days ago
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Jim
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Answer: 
Hi Jim, Thank you for your question. Attached is a link to the manual for a faucet model that uses the RP26533 drain assembly. Step 3 on page 7 covers the installation.
http://www.deltafaucet.com/customer...
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Dave
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3 weeks, 5 days ago
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Push pop-up drain height adjustment

I have a Delta 72172-SS drain. Due to the bevel of the sink, the drain cap must be partially unscrewed to allow for full travel. Can the height of the internal drain threads be adjusted to allow the cap to be screwed in fully?
Topics: Assembly
1 month, 2 weeks ago
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TJ
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Answer: 
Hi TJ, Thank you for your question. Unfortunately there is not a way to adjust the internal threads on the model 72172-SS drain assembly. Our model 33W576SS push pop drain assembly does not have the larger sized plunger and may work better for your application.
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Dave
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1 month, 2 weeks ago
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Don't have model number, but it is about 3 years old. if I look underneath the stopper, there appears to be a set screw on the shaft of the drain stopper. I tried to loosen this screw but it was too tight, or just stuck from years of use.
Topics: Features, Care/Maintenance
4 months ago
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Bill
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Answer: 
Hi Bill, Thank you for your question. There is no adjustment for the stopper on a lift and turn drain assembly.
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Dave
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4 months ago
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Topics: Purchase
Age: 45 to 54
Gender: Female
Project Type: Replacement
Skill Level: Intermediate
5 months ago
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Brenda
Worcester, MA, USA
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Answer: 
Hi Brenda, Thank you for your question. You can order a metal pop up assembly as a replacement part. The RP5651 is the pop up assembly and lift rod, the RP26533 is the pop up assembly with no lift rod included. Make sure to order in the appropriate finish to match your faucet.
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Dave
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4 months, 4 weeks ago
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5 months ago
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Concerned
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Answer: 
Hi Concerned, Thank you for your question. You do not need to put anything on the threads of the flange. You do want to put silicone on the underside of the flange to help seal it to your sink.
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Dave
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4 months, 4 weeks ago
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6 months ago
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Pete
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Answer: 
Hi Pete, Thank you for your question. Our bath waste assemblies have a max vertical adjustment of 13-1/2". They are not tall enough for your 20" deep tub.
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Dave
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6 months ago
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lift and turn tub drain, how to open to clean, what tool to use??

Topics: Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Intermediate
7 months ago
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oakie1
Minnesota
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Answer: 
Hi Oakie1, Thank you for your question. To remove the stopper assembly you will want to pull up on the stopper and while maintaining pressure unscrew the stopper counter-clockwise. No tools should be necessary.
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Dave
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7 months ago
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How do you stop the rubber tail piece gasket and nut from leaking?

On leak test the water trickles down between the plastic nut and plastic tail piece. Tightened it quite a lot. The instructions say use silicone on the "flange". Is this a silicone part too? It's a pretty big rubber gasket don't understand why it is leaking so much. Well I do really. The rubber gasket goes onto a threaded plastic piece and the rubber cannot be squeezed tight enough to fill the thread voids. So the water travels down the thread along the inside of the rubber gasket.

Pretty pointless posting questions here as it took longer to log in and register than just grunting gorilla style at it. Probably would have it installed by now. So now do I choose silicone or plumbers putty and why don't they mention this in the instructions? Will be grateful for all your answers even though the project will be slap-up-johnny by then.
Topics: Assembly, installation
Age: 45 to 54
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
8 months ago
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Drake
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Answer: 
Hi Drake, We are sorry that you are experiencing a problem with your pop up drain assembly installation. We recommend using silicone around the underside of the flange where it meets the sink. This creates a seal at this connection to prevent the water from leaking. If you did not silicone the flange during your installation the drain would leak as you describe. I have attached a picture showing this step D in the drain installation below.
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Dave
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8 months ago
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Topics: Care/Maintenance
Age: 55 to 64
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Beginner
10 months ago
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Randy
Louisville, KY, USA
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Answer: 
Hi Randy, Thank you for your question. Your Delta Monitor Faucet would not have come with the drain assembly, it would have to be purchased separately. Delta offers a trip lever drain assembly, the type with the lever on the face plate that opens and closes the drain. The drain cover would be attached with a screw. The other style tub drain we offer is the toe touch, where you push on the drain stopper to close it, and push on it again to open. The stopper assembly would unscrew. We do not offer a model that screws down to seal the tub drain.
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9 months ago
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