Frequently Asked Questions

Faucet Replacement Parts information for many discontinued models can be found through Customer Support section of the site.

On the left side of the page, you will find a section headed Find Support Information for My Product.

If you know your model number, enter it in the box provided. If you do not know your number, click on the link “Use our handy Wizard” and you will then be guided through a wizard designed to help identify your faucet. The result produces images of faucets that fit the descriptions selected in the wizard. If you see a model that matches yours, click on it and you will have access to any documents available. Parts diagrams are usually found in the Parts Diagram document, however occasionally you will need to view the Installation Instructions document if a specific parts diagram is not available.

Some older models are not available on our site.  If you cannot find it, we'll be glad to assist you in determining if parts are available for your faucet. To determine if parts are still available, call 1-800-345-DELTA (3358) or e-mail us.

About seven to ten working days. If your need is urgent, please call 1-800-345-DELTA (3358) and express this to the customer service representative to expedite shipping.

If you received your parts from Delta please call 1-800-345-DELTA (3358) or contact us by e-mail.

If you purchased your parts from a retail or wholesale source, return them to the source for a refund or exchange, depending on store policy.

Yes – attached is a PDF of the parts breakdown.  While some of the parts are discontinued, most of the internal parts can still be purchased.

For all Metal Pop-Up assemblies manufactured after 1997 you will have to replace the drain flange and stopper. The part number for the stopper is RP5648. You would then attach the appropriate finish suffix to the part number. With no suffix the part will be chrome. The drain flange part number is RP23060. The flange unscrews from the rest of the pop up assembly.

For all Metal Pop-Up assemblies manufactured before 1997 you may need to replace the entire pop-up assembly. You can find information on the complete drain assembly - part number RP26533 by clicking here.

The stopper may be ordered as part number RP5648. The drain flange is not available any longer.  To replace the flange, you will have to replace the entire drain assembly.

You may request additional faucet parts in a variety of ways.

1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

3. Click here to send a message directly to Customer Service.

4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving additional parts.

5. Many Delta Faucet distributors will provide parts for a new faucet. You should check with your distributor first to determine their policy.

There are a number of ways to purchase genuine Delta Faucet Replacement Parts.

1. Enter your zip code in our Dealer Locator to locate a dealer near you.

2. Call 1-800-345-DELTA (3358)

3. e-mail us for assistance.

4. To order parts online, click here.

5. Contact your professionally licensed plumber or Delta showroom.

Delta Genuine Parts are equal in design and quality to your original Brizo® faucet. Our parts meet rigid engineering and test criteria to return your faucet to its original performance. Using any parts other than Delta Genuine Parts will void the warranty.