Frequently Asked Questions

Cleaning And Care

Can drain openers cause damage to finishes?

In most cases, the finish is safe if you follow the manufacturer’s instructions for use and make sure the drain cleaner isn’t left on the finish for longer than 30 minutes.

How can I clean and/or remove mineral deposits from my shower head?

  • Touch-clean® Shower Heads - wipe the face of the shower head (rubber nubbins) to loosen and break away deposits. Learn more about Touch-clean.
  • Non Touch-clean shower heads or stubborn deposits - unscrew the shower head and soak it in a 50/50 vinegar and water solution for several hours. For stubborn deposits, rub with a toothbrush.

How can I remove mineral deposits from my aerator?

  • Remove the aerator.  Soak it in vinegar overnight, then flush with water.
  • For stubborn deposits, rub with a toothbrush.

How do I keep the surface of my shower base clean?

We recommend cleaning your shower base with a non-abrasive and/or non-caustic cleaner to prevent scratching or dulling of the finish.

How should I clean or maintain the finish on my faucet?

Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water.  Make certain that you rinse thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use. 

Avoid using the following which can damage your finish:

  • Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
  • Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
  • Avoid harsh abrasives or polishes
  • Avoid bleach-based cleaners 

What cleaning products can cause damage to finishes?

  • Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water.  Make certain that you rinse thoroughly with water afterward.

    If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use. 

    Avoid using the following which can damage your finish:

    • Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
    • Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
    • Avoid harsh abrasives or polishes
    • Avoid bleach-based cleaners 

Customer Q & A

(41 Questions : 42 Answers)

Product Q&A

Ask your questions. Share your answers.

 
 
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Topics: Features, Performance
Project Type: New
2 weeks, 1 day ago
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Chas
Rome, NY, USA
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Answer: 
Hello Chas,

Thanks for your question!

The T17494-I comes with a tub spout while the T17294-I does not.

I hope this helps!

Best Regards,
Justin
1 week, 6 days ago
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1 answer

any color universal trim fits in to delta universal valv?

Topics: Assembly
Project Type: Replacement
3 weeks, 1 day ago
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Arti
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Answer: 
Hi Arti, Thank you for your question!
Our R10000 universal rough in valves can be used with any T13, T14,T17 and T17T trims in any finish.

Best regards,
Brandis
3 weeks ago
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Topics: Care/Maintenance
Age: 35 to 44
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
3 weeks, 1 day ago
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Leland
Colorado
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Answer: 
Hi Leland, Thank you for your question!
Below is the cleaning and care information provided with all of our products:

Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use.

Avoid using the following which can damage your finish:

Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
Avoid harsh abrasives or polishes
Avoid bleach-based cleaners

Best regards,
Brandis
3 weeks, 1 day ago
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Topics: Care/Maintenance
Project Type: New
Ownership: < 1 year
1 month, 2 weeks ago
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bet
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Answer: 
Hi bet,

Thank you for your question! We recommend to use a half and half white vinegar and water solution.

Cleaning and Care FAQ:
http://www.deltafaucet.com/customer...

Best regards,
Jon
1 month, 2 weeks ago
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Topics: Care/Maintenance
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Advanced
2 months, 1 week ago
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jawj52
California
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Answer: 
Hi jawj52,

Thank you for your question about the Cleaning and Care for your toilet. You can use any kind of cleaner for the outside of the toilet and the inside of the bowl, as there are no restrictions on the cleaners that can be used. If you are needing to clean the inside of the tank, we do not recommend using any harsh cleaners or using any in tank drop in cleaners.

Thanks,
Nick
2 months ago
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Topics: Care/Maintenance
2 months, 3 weeks ago
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Faucethappy
Lansing, MI, USA
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Answer: 
Hi Faucethappy, Thank you for your question!
Below is the cleaning and care information for all of our Delta products:
Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use.

Avoid using the following which can damage your finish:

Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
Avoid harsh abrasives or polishes
Avoid bleach-based cleaners

Best regards, Brandis
2 months, 3 weeks ago
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Topics: Care/Maintenance
Age: 65 or over
Gender: Female
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Beginner
3 months ago
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Lenore
12613 Kembridge Dr, Bowie, MD 20715, USA
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Answer: 
Hello!

The best way to get rid of stubborn mineral deposits is to soak the part(s) in a 50/50 white vinegar and water solution. A soft tooth brush can be used on the face of the wand assembly if needed to help break up lime or calcium deposits.

You'll also want to check the water flow at the hose where it connects to the pull out wand assembly. If you have low flow there from the hose, you most likely have debris in your lines. Flushing your lines should help remove any small particles.

Thanks!
Kate
3 months ago
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I saw a post recommending AGAINST Clorox wipes on rubbed oil finishes and assume they can damage the brushed nickel also. What disinfecting cleaners do you recommend?
Topics: Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: < 1 year
3 months, 1 week ago
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Paul S.
Cold Spring KY
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Answer: 
Hi Paul S,

Thank you for your question. We recommend to avoid any cleaners that have harsh chemicals.

Here are our Cleaning and Care instructions:

Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use.

Avoid using the following which can damage your finish:

Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
Avoid harsh abrasives or polishes
Avoid bleach-based cleaners

Best regards,
Jon
3 months ago
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There is a white build-up on the opening of my tub faucet that is difficult to come off just rubbing it. I do not know what is safe to use to keep my oil rubbed bronze fixures clean (which are throughout my entire home). An now I'm seeing this problem and praying that it is not permanent.

Please advice the best way to remove it and then to prevent it from returning.

THANK YOU!
Topics: Care/Maintenance
Ownership: 2-5 years
Skill Level: Beginner
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3 months, 1 week ago
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SonJohn
Michigan
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Answer: 
Hi SonJohn,

Thank you for your question!

We recommend cleaning all of our finished with a 50/50 solution of white vinegar and water. This should help dissolve and remove calcium and other mineral build up.

Please refer to the email I have sent you for further assistance.

Best Regards,
Daniel
3 months, 1 week ago
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Topics: Care/Maintenance, everyday cleaning
3 months, 2 weeks ago
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Rae Rae
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Answer: 
Hello Rae Rae,

Thank you for your question!

Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse thoroughly with water afterward.

If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use.

Avoid using the following which can damage your finish:

Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
Avoid harsh abrasives or polishes
Avoid bleach-based cleaners

I hope this helps!
3 months, 1 week ago
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