Frequently Asked Questions

Drains

How do I remove my bathroom sink drain stopper for cleaning?

If a stopper does not lift straight out, it is being held in by the horizontal rod. Behind the drain pipe under the sink is a horizontal rod connected to the lift rod via the strap. The horizontal rod is held in place by a nut. Remove the nut and pull the horizontal rod straight away from the pipe about an inch. The stopper should now come free of the
drain.

How do I remove my tub drain stopper for cleaning?

There are two types of tub drain stoppers - lift & turn and toe tap.

Lift and Turn

The lift & turn stopper for the bathtub unscrews counterclockwise while in the full up position.

Toe Tap

The toe tap stopper also unscrews counterclockwise while in the full up position.  However, the cap may unscrew from the plunger assembly before the entire stopper comes out. In that case, there is a nut that will be exposed and can be used to unscrew the plunger assembly from the drain.


If either of these is "spinning" without unscrewing, the threads are stripped and you would need to exert upward pressure while unscrewing in hopes of uncoupling this from the bath waste. If that doesn't work you would have to unscrew the bath waste flange from the drain pipe.

This will require access under the tub.

Customer Q & A

(29 Questions : 31 Answers)

Product Q&A

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valve has 4 ports. the port on the bottom of the valve appears to be a drain line. If so why and can I cap it off as it is leaking at the connection?
Topics: Care/Maintenance
Age: 55 to 64
Gender: Female
Project Type: New
Ownership: 2-5 years
Skill Level: Intermediate
3 days ago
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Wondering
Spearfish, SD, USA
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Answer: 
Hi Wondering, Thank you for your question!
The down port of the valve body is for tub spout to connect. If you are installing the unit as a shower only you can cap off the pipe nipple.

Best regards, Brandis
3 days ago
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I propose to install an Addison with ToucH2O on a quartz counter top, over an enameled cast iron sink. Do I need to use a non-metallic drain pipe to avoid interference with the solenoid? Do I need to do something special with the disposal mounting to avoid interference?
Topics: Performance
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
1 month, 2 weeks ago
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Remodeler
Hays, KS 67601, USA
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Answer: 
Hi Remodeler,

Thanks for your question! You may use a metallic drain pipe. However, please be sure that the solenoid and wires are isolated from the drain and any other metallic components and wires.

Best regards,
Jon
1 month, 1 week ago
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Is there a guarantee on the finish on delta drain stoppers?

Topics: Warranty
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: 10+ years
1 month, 2 weeks ago
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Robert
Ramsey, New Jersey
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Answer: 
Hi Robert,

Thank you for your question! Our Limited Lifetime Warranty covers parts and finish to be free from manufacturing defect to the original owner/purchaser. Our drain stoppers are covered under this warranty. To read the full warranty, please click the link below.

http://www.deltafaucet.com/customer...

Best regards,
Jon
1 month, 2 weeks ago
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What pop up drain to use for a drop in copper sink?

I haven't yet selected a faucet, but plan to use oil rubbed bronze. The copper sink has no over flow valve, so is a thin sheet of copper and the standard pop up drains are designed for the thicker porcelain sinks. Is there a drain designed for this scenario?
Age: 65 or over
Gender: Female
3 months ago
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Gail
Colorado, USA
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Answer: 
Hi Gail,

Thank you for your question! The 72172-RB Venetian Bronze push-pop up drain assembly should work with your sink. This is the only pop-up assembly we make for sinks without an overflow.

http://www.deltafaucet.com/bath/det...

Thanks,
Jon
3 months ago
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how to unblock a blockup delta tub & shower faucet

My shower when I tune it on I can't get know water from it,
I think something is block in side of it, I need help Thanks!!!
Topics: Care/Maintenance
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Advanced
3 months, 3 weeks ago
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run things
Jamaica
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Answer: 
Hello Jamaica,

I am sorry to hear about that and I will be happy to help.
You may need to perform a flush. Here is a video on how to do so:

http://www.deltafaucet.com/shopping...
3 months, 3 weeks ago
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What size is the drain included with the Touch2Oxt Lahana Faucet?

Topics: Assembly
5 months, 2 weeks ago
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CP
Fort Worth, TX, USA
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Answer: 
Hi CP,

Thank you for your question! The pop-up drain assembly for the 538T-DST Lahara Touch2Oxt faucet is 8 3/8" in length and has a 2 1/8" flange. For additional information, you can view or download the Technical Specifications for this faucet by clicking the link below:

http://www.deltafaucet.com/customer...

Thanks,
Jon
5 months, 1 week ago
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Cleaning model 72173-CZ pop-up drain

How does this unit come apart well enough that it can be cleaned from above?
Topics: Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Advanced
8 months ago
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larry
Iowa City, IA, USA
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Answer: 
Hi Larry,

Thank you for your question. The pop-up stopper unscrews from the flange to allow for cleaning.

Thanks,
Jon
8 months ago
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replacing Watt's drain trim to Delta's champagne bronze

My contractor installed Watts 22SN/ORB Cable Drive Style Bath Drain in brushed nickel, but we selected delta's champagne bronze fixtures for rest of the bathroom. can I replace the existing drain and the twist and turn trap (overflow) to any delta parts that match the color of Champagne bronze?
Topics: Assembly
8 months ago
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mollyboo
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Answer: 
Hi Mollyboo,

Thank you for your question. Delta Faucet bath waste assemblies are only designed to work with Delta Faucet genuine parts so I cannot guarantee that your parts with work with the Watts assembly. We would recommend replacing your assembly with model RP693CZ which is a toe operated drain.

Thanks.

Jody
Skill Level: Advanced
8 months ago
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Currently we have a drain cap that screws into place. It serves no purpose other than preventing small objects from falling into the drain pipe. If I shave, I cannot fill the sink with water. I must run the water. Is there a replacement drain cap that I can purchase that will function as a stopper? Do I need to replace the entire drain assembly in order to have a push-down stopper? My faucets are all Delta oil-rubbed bronze along with the drain caps. Hoping that I have provided a clear description of my situation. Thanks in advance for any assistance.
Topics: Features
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Beginner
9 months ago
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Dom
Jacksonville, FL, USA
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Answer: 
Hi Dom, Thank you for your question. If you currently have a grid strainer drain assembly you would have to change out the whole assembly to convert to a model that allows you to stop the water. We offer several styles of push pop up drain assemblies for vessel sinks with or without overflows. Models include 72172, 72173, 72174, 72175, 72177 and 33W576. All are offered in the (RB) venetian bronze finish.
Thanks,
Dave
Skill Level: Advanced
9 months ago
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looking for tub drain kit oil rubbed bronze

Just purchased Porter model tub/shower assembly and looking for matching Trip Lever Tub Drain Kit in Oil Rubbed Bronze. Is that available to purchase/order?
Topics: Purchase
10 months ago
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barbara
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Answer: 
Hi Barbara, Thank you for your question. Unfortunately we do not offer any tub drain kit in the oil rubbed bronze finish.
Thanks,
Dave
Skill Level: Advanced
10 months ago
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