Frequently Asked Questions

Drains

How do I remove my bathroom sink drain stopper for cleaning?

If a stopper does not lift straight out, it is being held in by the horizontal rod. Behind the drain pipe under the sink is a horizontal rod connected to the lift rod via the strap. The horizontal rod is held in place by a nut. Remove the nut and pull the horizontal rod straight away from the pipe about an inch. The stopper should now come free of the
drain.

How do I remove my tub drain stopper for cleaning?

There are two types of tub drain stoppers - lift & turn and toe tap.

Lift and Turn

The lift & turn stopper for the bathtub unscrews counterclockwise while in the full up position.

Toe Tap

The toe tap stopper also unscrews counterclockwise while in the full up position.  However, the cap may unscrew from the plunger assembly before the entire stopper comes out. In that case, there is a nut that will be exposed and can be used to unscrew the plunger assembly from the drain.


If either of these is "spinning" without unscrewing, the threads are stripped and you would need to exert upward pressure while unscrewing in hopes of uncoupling this from the bath waste. If that doesn't work you would have to unscrew the bath waste flange from the drain pipe.

This will require access under the tub.

Customer Q & A

(14 Questions : 16 Answers)

Product Q&A

Ask your questions. Share your answers.

 
 
« Back
 
 
Topics: Purchase
Age: 45 to 54
Gender: Female
Project Type: Replacement
Skill Level: Intermediate
5 days ago
Customer avatar
by
Brenda
Worcester, MA, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Brenda, Thank you for your question. You can order a metal pop up assembly as a replacement part. The RP5651 is the pop up assembly and lift rod, the RP26533 is the pop up assembly with no lift rod included. Make sure to order in the appropriate finish to match your faucet.
Thanks,
Dave
Skill Level: Advanced
3 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
6 days ago
Customer avatar
by
Concerned
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Concerned, Thank you for your question. You do not need to put anything on the threads of the flange. You do want to put silicone on the underside of the flange to help seal it to your sink.
Thanks,
Dave
Skill Level: Advanced
3 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
1 month, 3 weeks ago
Customer avatar
by
Pete
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Pete, Thank you for your question. Our bath waste assemblies have a max vertical adjustment of 13-1/2". They are not tall enough for your 20" deep tub.
Thanks,
Dave
Skill Level: Advanced
1 month, 3 weeks ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has staff answer
Has expert answer
 
1 answer

lift and turn tub drain, how to open to clean, what tool to use??

Topics: Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Intermediate
2 months, 1 week ago
Customer avatar
by
oakie1
Minnesota
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Oakie1, Thank you for your question. To remove the stopper assembly you will want to pull up on the stopper and while maintaining pressure unscrew the stopper counter-clockwise. No tools should be necessary.
Thanks,
Dave
Skill Level: Advanced
2 months, 1 week ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
-1point
0out of 1found this answer helpful.
Was this helpful?helpful0unhelpful1
Has staff answer
Has expert answer
 
1 answer

How do you stop the rubber tail piece gasket and nut from leaking?

On leak test the water trickles down between the plastic nut and plastic tail piece. Tightened it quite a lot. The instructions say use silicone on the "flange". Is this a silicone part too? It's a pretty big rubber gasket don't understand why it is leaking so much. Well I do really. The rubber gasket goes onto a threaded plastic piece and the rubber cannot be squeezed tight enough to fill the thread voids. So the water travels down the thread along the inside of the rubber gasket.

Pretty pointless posting questions here as it took longer to log in and register than just grunting gorilla style at it. Probably would have it installed by now. So now do I choose silicone or plumbers putty and why don't they mention this in the instructions? Will be grateful for all your answers even though the project will be slap-up-johnny by then.
Topics: Assembly, installation
Age: 45 to 54
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
3 months, 3 weeks ago
Customer avatar
by
Drake
+2points
3out of 4found this question helpful.
Was this helpful?helpful3unhelpful1

Answers

Answer: 
Hi Drake, We are sorry that you are experiencing a problem with your pop up drain assembly installation. We recommend using silicone around the underside of the flange where it meets the sink. This creates a seal at this connection to prevent the water from leaking. If you did not silicone the flange during your installation the drain would leak as you describe. I have attached a picture showing this step D in the drain installation below.
Thanks,
Dave
Skill Level: Advanced
User submitted photo
3 months, 3 weeks ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
-4points
0out of 4found this answer helpful.
Was this helpful?helpful0unhelpful4
Topics: Care/Maintenance
Age: 55 to 64
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Beginner
5 months ago
Customer avatar
by
Randy
Louisville, KY, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Randy, Thank you for your question. Your Delta Monitor Faucet would not have come with the drain assembly, it would have to be purchased separately. Delta offers a trip lever drain assembly, the type with the lever on the face plate that opens and closes the drain. The drain cover would be attached with a screw. The other style tub drain we offer is the toe touch, where you push on the drain stopper to close it, and push on it again to open. The stopper assembly would unscrew. We do not offer a model that screws down to seal the tub drain.
Thanks,
Dave
Skill Level: Advanced
5 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
-1point
0out of 1found this answer helpful.
Was this helpful?helpful0unhelpful1
Has staff answer
Has expert answer
 
1 answer

How to remove a sink drain for cleaning

My bathroom sink drain does not have a horizontal rod or anything else under the sink. The drain pipe is smooth without any rods. The drain plug itself turns left or right to close or open. I do not see an example of this type on your page. We built our house in 1992. It is my wife's sink and get lots of hair in it. How can I remove it to clean the pipe? Thanks, Jim
Topics: Care/Maintenance
Gender: Male
Project Type: New
Ownership: 10+ years
Skill Level: Intermediate
11 months ago
Customer avatar
by
Jim
Mankato, MN
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Thank you for your question. Based on your description of your sink drain, this is not a Delta Faucet assembly. We have never had on that turned to the right or left to open and close.
Skill Level: Advanced
11 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about Delta1 is loaded.
Additional information about Delta1 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Topics: repair
11 months ago
Customer avatar
by
John
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Thank you for your question. If you are switching from a lift and turn drain assembly to a toe operated assembly, you will need to replace the waste plug and the drain flange. The part number for this is Delta Faucet model # RP31558. It is available in Chrome, Champagne Bronze, Polished Brass, Venetian Bronze, and Stainless Steel finishes.
Skill Level: Advanced
11 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about Delta1 is loaded.
Additional information about Delta1 could not be loaded.
-1point
1out of 3found this answer helpful.
Was this helpful?helpful1unhelpful2
Has staff answer
Has expert answer
 
1 answer

Delta sink stopper does not stay down.

How do I repair or adjust my Delta sink stopper to stay down so the sink does not drain?
Topics: Performance
Ownership: 6-10 years
11 months ago
Customer avatar
by
Raysmascot
Sherwood, WI, USA
-3points
0out of 3found this question helpful.
Was this helpful?helpful0unhelpful3

Answers

Answer: 
Hi Raysmascot,

I am sorry to hear about the trouble that you are having with your drain assembly, and I would be happy to help.

To adjust your drain assembly, please find the point in which the horizontal rod meets the strap with the holes in the back of the sink. Then adjust the horizontal rod so that it is in a lower hole on the strap.

I hope this information is helpful.
11 months ago
Customer avatar
by
Indianapolis, IN, USA
Read all my Q&A
 
Please wait while more information about JessW is loaded.
Additional information about JessW could not be loaded.
-3points
0out of 3found this answer helpful.
Was this helpful?helpful0unhelpful3
Has staff answer
Has expert answer
 
2 answers

Do you use plumbers putty with RP31558RB tub drain?

Or is the rubber gasket sufficient?
Topics: Assembly
Age: 45 to 54
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
1 year, 4 months ago
Customer avatar
by
anthony
boston
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
I would use tub and tile caulking (clear) under the tub shoe (tub side)
Age: 35 to 44
Gender: Male
1 year, 4 months ago
Customer avatar
by
Roseburg, OR, USA
Read all my Q&A
 
Please wait while more information about ilovemyducks67 is loaded.
Additional information about ilovemyducks67 could not be loaded.
+1point
1out of 1found this answer helpful.
Was this helpful?helpful1unhelpful0

Answer: 
Thank you for your question. When using Delta Faucet model # RP31558RB it is not necessary to use plumber's putty but if the tub is not level, we would recommend it.
Skill Level: Advanced
1 year, 3 months ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about Delta1 is loaded.
Additional information about Delta1 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
2 next>>