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Frequently Asked Questions

Drains

How do I remove my bathroom sink drain stopper for cleaning?

If a stopper does not lift straight out, it is being held in by the horizontal rod. Behind the drain pipe under the sink is a horizontal rod connected to the lift rod via the strap. The horizontal rod is held in place by a nut. Remove the nut and pull the horizontal rod straight away from the pipe about an inch. The stopper should now come free of the
drain.

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How do I remove my tub drain stopper for cleaning?

There are two types of tub drain stoppers - lift & turn and toe tap.

Lift and Turn

The lift & turn stopper for the bathtub unscrews counterclockwise while in the full up position.

Toe Tap

The toe tap stopper also unscrews counterclockwise while in the full up position.  However, the cap may unscrew from the plunger assembly before the entire stopper comes out. In that case, there is a nut that will be exposed and can be used to unscrew the plunger assembly from the drain.


If either of these is "spinning" without unscrewing, the threads are stripped and you would need to exert upward pressure while unscrewing in hopes of uncoupling this from the bath waste. If that doesn't work you would have to unscrew the bath waste flange from the drain pipe.

This will require access under the tub.

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Customer Q & A

(12 Questions : 14 Answers)

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Do you use plumbers putty with RP31558RB tub drain?

Or is the rubber gasket sufficient?
Topics: Assembly
Age: 45 to 54
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
2 months, 3 weeks ago
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anthony
boston
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Answer: 
Thank you for your question. When using Delta Faucet model # RP31558RB it is not necessary to use plumber's putty but if the tub is not level, we would recommend it.
Skill Level: Advanced
4 weeks ago
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Delta1
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Answer: 
I would use tub and tile caulking (clear) under the tub shoe (tub side)
Age: 35 to 44
Gender: Male
2 months, 3 weeks ago
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ilovemyducks67
Roseburg, OR, USA
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Topics: Performance
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
3 months ago
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Hp
California
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Answer: 
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
Skill Level: Advanced
2 months, 4 weeks ago
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Delta
Indianapolis, IN, USA
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Can I clean it or does it need to be replaced?
Topics: Performance, Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Beginner
3 months, 1 week ago
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mbohl1
Springfield, IL, USA
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Answer: 
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
Skill Level: Advanced
3 months, 1 week ago
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how to adjust tub shower drain

Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Beginner
3 months, 3 weeks ago
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Frank
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Answer: 
Thank you for your question. We will need a little more information to help answer your question. What kinds of adjustments are trying to make? What kind of tub shower drain do you have?

You may also contact our Home Owner/Warranty line at 800-345-3358 for further help.
Skill Level: Advanced
3 months, 3 weeks ago
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Delta
Indianapolis, IN, USA
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520 DRAIN ASSEMBLY W/O OVERFLOW HOLES IN DRAIN FLANGE

I have two 520 faucet assemblies and two bathroom sinks. Neither of the sinks are equipped with an overflow drain. Both of my faucets have drain flanges with holes cut to allow overflow to enter the drain. The two supplied drain flanges have roughly a 1/8" gap between the body of the porcelain drain assembly and the Delta drain flange. I believe that installing the drain flange supplied is going to leave me with water between the drain flange and the ceramic wall of the sink. This is going to present with a mold problem that will be a continuous fight to keep the mold in check.

How can I get a solid drain flange rather than the ones punched for an overflow port?
Topics: installation
Age: 65 or over
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
7 months ago
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norwind
Severn, MD, USA
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Answer: 
Thank you for your question. All of our pop-up assemblies with lift rods have over flow holes. We do offer push-pop assemblies without overflow holes, and you could just leave the lift rod in the hole for decoration. The push-pop model number is Delta Faucet model # 72172. We also offer a grid strainer without overflow holes. The model number for that is Delta Faucet model # RP47648.
Skill Level: Advanced
7 months ago
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bathtub drain cartridge assemby drawing?

When I removed my delta tub drain cartridge it came apart and I can't figure out the correct order of re-assembly. I can get it back together, but it will not click into the open and closed positions. Thanks.
Topics: Assembly
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Beginner
7 months ago
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Lon
Chantilly, VA, USA
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Answer: 
Thank you for your question. I apologize for the issue that you are experiencing. We do not recommend trying to put your cartridge back together. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
Skill Level: Advanced
7 months ago
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Topics: Care/Maintenance
Age: 35 to 44
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Beginner
8 months ago
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Greg
NC
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Answer: 
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
Skill Level: Advanced
8 months ago
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Drain leaks at rubber bushing

I installed three new delta faucets into three new new kohler sinks and they all leaked at the rubber drain bushing under the sink. I continued to tighten and the leak persisted. I loosend and pulled back the bushing and reset using less tork. This seemed to correct the problem. Have you heard of this problem before? Is it possible that too much tork deforms the rubber bushing causing it to leak at the washer / Nut?

Please advise
Topics: installation
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
9 months ago
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The kitchen man
White Bear Lake, MN
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Answer: 
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
Skill Level: Advanced
9 months ago
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Topics: Care/Maintenance
Age: 65 or over
Gender: Female
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Beginner
9 months ago
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Noni
Marietta, GA, USA
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Answer: 
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
Skill Level: Advanced
9 months ago
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Delta1
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I have Delta shower/tub trim that I want to update with the Leland style. I'm told I will have to use a manual lift/turn to plug the drain and then a plate over the trip lever overflow valve. Doesn't Delta have a trip lever attached to the overflow valve cover on their newer products?
Topics: Features
Age: 55 to 64
Gender: Female
9 months ago
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Connie
Elon, NC, USA
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Answer: 
Thank you for your question. We do offer a trip lever overflow plate cover that can be used with your existing bath waste assembly. The model number is RP31555 and is available in Chrome, Champagne Bronze, Polished Brass, and Venetian Bronze.
9 months ago
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