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Customer Q & A
(23 Questions : 23 Answers)
Product Q&A
Ask your questions. Share your answers.
Has staff answer
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1 answer
Our OB shower fixture is outside by the pool and want to know how to clean the scale build up?
Topics: Care/Maintenance
Age: 35 to 44
Gender: Female
Project Type: New
Ownership: 2-5 years
Skill Level: Advanced
1 week ago
by
Hillameter
Baton Rouge, LA, USA
Answers
Answer:
Thank you for your question. We recommend using a 50/50 solution of white vinegar and cold water. We suggest soaking the area with a towel and leaving it overnight if possible. It may take more than one application depending on how thick the mineral deposits are built up on the faucet.Skill Level: Advanced
5 days ago
What's the difference ? I can find the Pilar touch 980T-SS in some store, which are not referenced on your website. Is it the same as the AR ?
2 weeks, 2 days ago
by
ghost974
Answers
Answer:
Thank you for your question. There is a slight difference in the finishes of Artic Stainless and Stainless Steel. Artic Stainless more closely resembles the stainless steel appliances that are available for the kitchens in todays markets. It has a bluish tint to it.Stainless Steel has a golder tone to it and more closely matches finishes in the bathroom.
Skill Level: Advanced
2 weeks, 1 day ago
I have a T2710 faucet with a divert for hand held sprayer. The finish I have now is Crome with brass handle and trim on my roman tub. Would like to keep my current roughing valves but change everything else to brushed nickel or stainless steel. Can you tell me what my choices are with these current valves?
Thanks
Thanks
3 weeks, 1 day ago
by
Mark
Answers
Answer:
Thank you for your question. Delta Faucet model # T2710 can only be changed out to another T2710 because there is an anti-swivel pin in place underneath the spout.Skill Level: Advanced
2 weeks, 5 days ago
Has staff answer
Has expert answer
1 answer
I am trying to match all my bathroom faucets...I like the Delta Classic Roman Tub Faucet, but that only seems to come in Stainless Steel.
The rest of the "classic" collection come in Brilliance Stainless?? Why don't you guys make collections in all the same finish?? It is frustrating not to be able to purchase a matching collection...
Topics: Features, finishes
Age: 45 to 54
Gender: Female
Project Type: New
3 weeks, 1 day ago
by
Melinda
Wake Forest, NC, USA
Answers
Answer:
Thank you for your question. Delta Faucet model numbers T2705 and T4705 are available in Chrome and in Stainless Steel. You should be able to find full suites of both finishes in the Classic series.Skill Level: Advanced
2 weeks, 5 days ago
Has staff answer
Has expert answer
1 answer
What is the difference between stainless and classic stainless in your kitchen faucets?
Topics: Purchase
3 weeks, 4 days ago
by
Orca
Answers
Answer:
Thank you for your question. Delta Faucet has a Brilliance Stainless Steel finish. As long as there is an SS in the model number, it is the Brilliance Stainless Steel finish. We do not offer a classic stainless.Skill Level: Advanced
3 weeks, 3 days ago
Has staff answer
Has expert answer
1 answer
I own a 13 year old condo that has Delta shower fixtures. The plumber indicates that I need a new cartridge assembly for the 17 Multichoice.
Are these parts covered if I don't have the receipts. It was installed when I bought the place.
Topics: Purchase, Warranty
Age: 55 to 64
Gender: Female
Project Type: New
Ownership: 10+ years
Skill Level: Intermediate
1 month, 2 weeks ago
by
Shower
Charlotte, NC, USA
Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. Your faucet is under warranty. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.Skill Level: Advanced
1 month, 2 weeks ago
I read from FAQ that the Venetian bronze models do not have pvd finish, but there was no mention of oil rubbed models. Thank you
2 months ago
by
Nikki
Answers
Answer:
Thank you for your question. Delta Faucet models with the oil rubbed bronze finish are not PVD finished just the Venetian bronze finish.Skill Level: Advanced
1 month, 3 weeks ago
How do we remove the screw from the kitchen faucet handle area so we can access the cartridge? The clerk at the store said the model 100 Delta would be under warranty. Two plumbers couldn't get the screw out so we could replace washers etc. We used the suggested tool. help!!
Topics: Warranty, Care/Maintenance
Age: 65 or over
Gender: Female
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Advanced
2 months, 1 week ago
by
Lali
Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.Skill Level: Advanced
2 months, 1 week ago
Has staff answer
Has expert answer
1 answer
I have a carlisle 172939-I and I would like to change to oil rubbed bronze. Is there any way I can?
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
2 months, 2 weeks ago
by
Deadend
Neola, UT, USA
Answers
Answer:
Thank you for your question. Because you have installed the multi-choice R10000-UNBX rough-in valve, you can easily change to any 1300/1400 series or 1700 series trim. If you like the Venetian Bronze finish, you will just need to find a series that contains that finish. Delta Faucet model # 172939-I is not available in the Venetian Bronze finish.Skill Level: Advanced
2 months, 1 week ago
I have a savile with the brilliance finish. I want a Delta Traditional Single-Handle Beverage Faucet. I can only find them online so I cannot see the finish to compare. Witch finish will match the brilliance stainless -- Arctic Stainless or Stainless Steel???
Topics: Purchase
3 months, 2 weeks ago
by
jim
Answers
Answer:
Thank you for your question. To match your Savile brilliance finish, we offer two styles of beverage faucets. Delta Faucet model # 1914-SS-DST is a traditional faucet. Delta Faucet model # 1977-SS-DST is a transitional faucet.Skill Level: Advanced
3 months, 2 weeks ago









A product produced in a split finish with some components in Brilliance® Pearl Nickel and some in Brilliance® Polished Brass. This is produced using Delta's Brilliance finishing process, making it an extremely durable finish that won't corrode, tarnish or discolor.
A dull or matte nickel appearance finish. This is produced using Delta's Brilliance finishing process, making it an extremely durable finish that won't corrode, tarnish or discolor.
A product produced in a split finish with some components in Brilliance® Pearl Nickel and some in Chrome. Brilliance® Pearl Nickel is produced using Delta's Brilliance finishing process, making it an extremely durable finish that won't corrode, tarnish or discolor.
A warm slightly darker, richer finish than chrome. This is produced using Delta's Brilliance finishing process, making it an extremely durable finish that won't corrode, tarnish or discolor.
Dull or matte chrome finish appearance.
Biscuit powder coated finish. Biscuit is a warm, off-white finish often found on appliances
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