Replaced stem unit rp1991 with new rubber gaskets and springs. Will not turn off in any position. The valve seats are clean and appear to be undamaged.
Ownership: 10+ years
Skill Level: Intermediate
1 day ago

by
Jeanne
0points
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Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
12 hours ago

by
0points
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stem unit with RP1740C. Now when the knobs are tuned to the off position, the hot water stops, but the cold water continues to dribble out of the faucet. What am I doing wrong?
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: 10+ years
Skill Level: Beginner
3 days ago

by
val
WI
0points
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Answers
Answer:
replace the seat and spring under the cartridge
Age: 35 to 44
Gender: Male
1 day ago

by
Roseburg, OR, USA
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Answer:
Thank you for your question. I apologize for the issue that you are experiencing. You may need to replace the seats and springs in your faucet. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
13 hours ago

by
0points
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Replaced delta stem unit RP1991. Carefully followed packet directions water continues to run in all handle positions
Ownership: 10+ years
Skill Level: Intermediate
4 days ago

by
Jeanne
-1point
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Answers
Answer:
you need to replace the seats and springs UNDER the cartridge in the valve body.
Age: 35 to 44
Gender: Male
3 days ago

by
Roseburg, OR, USA
0points
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Answer:
you need to replace the seats and springs UNDER the cartridge in the valve body
Age: 35 to 44
Gender: Male
1 day ago

by
Roseburg, OR, USA
0points
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Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
14 hours ago

by
0points
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Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
1 week ago

by
RICH
NY
0points
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Answers
Answer:
Hi Rich,
I am s sorry to hear that you are experiencing a leak. On a new installation of a DST faucet, if the faucet leaks under the handle, I would suggest removing the handle and then tightening down the bonnet nut. If this does not resolve the issue, you may need a new valve assembly, part number RP50587.
Please contact our warranty line (1-800-345-3358) for assistance in ordering the part.
6 days ago

by
Indianapolis, IN, USA
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Once I have the cartridge out, what do i do next.
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Intermediate
1 week, 2 days ago

by
Leo
Elyria, OH, USA
0points
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Answers
Answer:
Thank you for your question. I apologize that you are having an issue with your faucet. To ensure that you receive the correct part, please contact our Home Owner/Warranty line at 800-345-3358.
1 week, 2 days ago

by
-1point
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I have two monitor shower heads, in my bathroom. One that's on the wall and the other that's adjustable. I have an option to use either one of them. But, now they are both working at the same time. I don't know how to fix this problem? Please advice. Thanks.
3 weeks, 2 days ago

by
Pria
0points
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Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
3 weeks, 1 day ago

by
0points
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The newly installed faucet has very very low water pressure. This is a unique problem with the install of this new faucet; the previous same-type Delta faucet had good water pressure.
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
3 weeks, 4 days ago

by
TRN
Chicago
0points
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Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
3 weeks, 1 day ago

by
-1point
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i got me a repair kit ,and cant get set screw out think its stripped
3 weeks, 5 days ago

by
dion
0points
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Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
3 weeks, 4 days ago

by
0points
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how do i identify what model it is and hoe do it fix it?
1 month ago

by
marko
0points
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Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
4 weeks, 1 day ago

by
-1point
0out of 1found this answer helpful.
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Have not replace valving at single handle using the existing plumbing.
1 month, 2 weeks ago

by
Craig
0points
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Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.
1 month, 1 week ago

by
Indianapolis, IN, USA
-1point
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