Frequently Asked Questions

Replacement Parts

How do I get Delta replacement parts for a discontinued faucet model?

Faucet Replacement Parts information for many discontinued models can be found through Customer Support section of the site.

From the Customer Support Main Page you can use the Get Support & Repair Parts tab to locate your product first.

If you know your model number, enter it in the Know Your Model box provided. If you do not know your number, click on the link “Use our handy Wizard” and you will then be guided through a wizard designed to help identify your faucet. The result produces images of faucets that fit the descriptions selected in the wizard. If you see a model that matches yours, click on it and you will have access to any documents available. Parts diagrams are usually found in the Parts Diagram document, however occasionally you will need to view the Installation Instructions document if a specific parts diagram is not available.

Some older models are not available on our site.  If you cannot find it, we'll be glad to assist you in determining if parts are available for your faucet. To determine if parts are still available, call 1-800-345-DELTA (3358) or e-mail us.

How do I request faucet parts under warranty?

 

If a problem arises with a Delta Faucet a customer may request replacement parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

  2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

  3. Click here to send a message directly to Customer Service.

  4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving replacement parts under warranty.

  5. Some Delta Faucet distributors will exchange parts for a warranteed faucet. You should check with your distributor first to determine their policy.

How long will it take to receive the repair parts from Delta?

About seven to ten working days. If your need is urgent, please call 1-800-345-DELTA (3358) and express this to the customer service representative to expedite shipping.

I received the wrong replacement parts. How can I obtain the correct ones?

If you received your parts from Delta please call 1-800-345-DELTA (3358) or contact us by e-mail.

If you purchased your parts from a retail or wholesale source, return them to the source for a refund or exchange, depending on store policy.

Do you have a parts breakdown for the discontinued two-handle pressure balance shower – 2300 Series?

Yes – attached is a PDF of the parts breakdown.  While some of the parts are discontinued, most of the internal parts can still be purchased.

The finish on the drain plug for my metal pop-up assembly is tarnishing, what should I do?

For all Metal Pop-Up assemblies manufactured after 1997 you will have to replace the drain flange and stopper. The part number for the stopper is RP5648. You would then attach the appropriate finish suffix to the part number. With no suffix the part will be chrome. The drain flange part number is RP23060. The flange unscrews from the rest of the pop up assembly.

For all Metal Pop-Up assemblies manufactured before 1997 you may need to replace the entire pop-up assembly. You can find information on the complete drain assembly - part number RP26533 by clicking here.

The stopper may be ordered as part number RP5648. The drain flange is not available any longer.  To replace the flange, you will have to replace the entire drain assembly.

What do I do if I discover that I am missing faucet parts?

You may request additional faucet parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

  2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

  3. Click here to send a message directly to Customer Service.

  4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving additional parts.

  5. Many Delta Faucet distributors will provide parts for a new faucet. You should check with your distributor first to determine their policy.

Where can I purchase repair parts in my area?

There are a number of ways to purchase genuine Delta Faucet Replacement Parts.

  1. Enter your zip code in our Dealer Locator to locate a dealer near you.

  2. Call 1-800-345-DELTA (3358)

  3. e-mail us for assistance.

  4. To order parts online, click here.

  5. Contact your professionally licensed plumber or Delta showroom.

Why should I use Delta® Genuine Parts for my faucet?

Delta Genuine Parts are equal in design and quality to your original Brizo® faucet. Our parts meet rigid engineering and test criteria to return your faucet to its original performance. Using any parts other than Delta Genuine Parts will void the warranty.

Customer Q & A

(78 Questions : 87 Answers)

Product Q&A

Ask your questions. Share your answers.

 
 
« Back
 
 
 
0 answers

Tub Only Alternatives

The collection that I have chosen does not include a tub only trim kit, however I have found that Home Depot has the valve only trim kit and a non-divertor spout. Will purchasing these items work with my tub only configuration or must I choose a collection that has a tub only kit?
Topics: upgrade
Age: 45 to 54
Gender: Female
16 hours ago
Customer avatar
by
Michelle
Arizona, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0
I have a Roman Tub with Delta trim, valves, and parts installed in 1993 when the house was built. Can just the trim be replaced with the Addison Trim (T2792)? I would have to remove tile on the front side of the tub to replace the rough(valve) and I don't want to do that. Do I also need to buy a cartridge?
Topics: replacement parts
3 days ago
Customer avatar
by
Andrea
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Andrea, Thank you for your question, In most cases if the set screw that holds the roman tub spout onto the valve is on the back of the spout you can replace the trim only with a newer version like the T2792 using your existing rough in. If the set screw is on the front of the spout or if the spout has no set screw at all the rough in valve will need to be replaced as well.
Thanks,
Dave
Skill Level: Advanced
21 hours ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has staff answer
Has expert answer
 
1 answer

What trim kits work with 13 Series fixtures?

I am wanting to upgrade our fixtures. I believe what the builder used in our 2003 home is the Classic Monitor 13 Series but I have uploaded pictures to verify. I am only want to replace the trim for the fixtures, not have to put in new valves, cut holes in the walls, etc. What collections will I be able to achieve this?
Topics: upgrade options
Age: 45 to 54
Gender: Female
User submitted photo
User submitted photo
User submitted photo
User submitted photo
4 days ago
Customer avatar
by
Michelle
Arizona, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Michelle, Thank you for your question. Any of our current trim models that start with T13 or T14 will work with your existing rough ins from 2003. All of our collections will have faucets available in the T13/14 trims, although not all offer a tub only version. The new trims will come with a new cartridge. The new cartridge will not work in your existing rough. You will have to continue to use your existing cartridge or order a new RP19804.
Thanks,
Dave
Skill Level: Advanced
3 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has staff answer
Has expert answer
 
1 answer

Is gap between handle and neck OK?

My handyman replaced an existing Delta plastic handle with a chrome one (RP48717). This is the only one Home Depot carried. There is a gap between where the new handle ends and the plastic one used to end. See pictures. He said this is OK. Will this opening harm anything? Is there a better replacement handle?
Topics: replacement
User submitted photo
User submitted photo
1 week, 4 days ago
Customer avatar
by
CEN_MN
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Caryn,
Thank you for your question. The gap will not be an issue. You may be able to slide the trim sleeve out further to cover the gap, but not if it pulls the sleeve from the escutcheon.
Thanks,
Dave
Skill Level: Advanced
1 week, 3 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has staff answer
Has expert answer
 
1 answer

Upgrading an old 1600 series without replacing the pipes

I have been told that I have an old 1600 series. Please see attached pictures. Unfortunately we did not know that we would need to replace the diverter and everything else to upgrade the handles and faucet. At this point, do we have any options to upgrade to a brush nickel set without having to tear out all of the new tile we just layed? If so, can you provide me with some options as to what we can buy that will work with the existing plumbing? I am not a plumber and just an amateur so the more instructions or information you can provide the better. Thanks!
Topics: Care/Maintenance, Assembly
User submitted photo
User submitted photo
User submitted photo
2 weeks, 3 days ago
Customer avatar
by
Rob
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Rob, Thank you for your question. The options for updating the 1600 series is limited to the chrome finish only. If you want to go with a brushed nickel finish you will have to change the entire faucet, including the rough in behind the wall. The trim pieces for the 1600 series can be ordered as individual pieces in the chrome finish but no remodel kit is available. Part numbers include the RP6083 Escutcheon, RP6081 Trim sleeve, H71 handle, RP19895 tub spout with pull up diverter, RP28599 shower head, and the RP31544 shower arm and flange. If you want to replace the inner workings of the valve the RP1991 stem assembly and RP4993 seats and springs are also available.
Thanks,
Dave
Skill Level: Advanced
2 weeks ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has staff answer
Has expert answer
 
1 answer

I am looking for replacement cartridges for a two handle lav faucet.

I am looking roe replacement cartridges for a two handle lav faucet. This is a "looks a lot like a Delta and Delta parts work just fine but it is not a Delta" (It is in a Manufactured home and those often have Delta look a like faucets.) I need cartridges with metal (brass) stems because the handles use a set screw rather then a through screw.

Yes I am aware of the irony of asking Delta for help with a non-Delta faucet.
Topics: Care/Maintenance
Age: 55 to 64
Gender: Male
Skill Level: Advanced
3 weeks, 1 day ago
Customer avatar
by
Olin L Zuercher
Elkhart, IN, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Olin, Thank you for your question. The RP24096 is our 2 handle cartridge with the brass stem. If you are using a lever style handle with a 1/4 turn range of motion you will want to use RP25513 cartridge which also has the brass stem.
Thanks,
Dave
Skill Level: Advanced
2 weeks, 6 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
I have a classic monitor 13 series plastic shower handle and I want to replace it with something in chrome. Can I do this without having to change out the whole valve system?
4 weeks, 2 days ago
Customer avatar
by
tonya
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Tonya, Thank you for your question. The clear acrylic handle on your 13 series faucet can be changed to a different style handle with a chrome finish. The H79 is the basic chrome lever style handle that would work with your faucet.
Thanks,
Dave
Skill Level: Advanced
3 weeks, 6 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has staff answer
Has expert answer
 
1 answer

Update shower/tub trim

I want to update the shower/tub trim. The wall is down to the studs. What are my options? Can I get a trim package that will be compatible with the current plumbing? Would it be better to change out the plumbing?
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
User submitted photo
User submitted photo
User submitted photo
1 month ago
Customer avatar
by
Dale
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Dale, Thank you for your question. We do offer a renovation kit for your old model 600 tub/shower faucet. The RP54870 comes in chrome, venetian bronze, and brilliance stainless finishes. You would also need to order the tub spout, shower head, shower arm. and shower arm flange to complete the trim. Since you are down to the bare studs and have complete access to the faucet it might be better to install a new rough in valve and trim. Once the new multichoice R10000 rough in valve is installed you will be able to put any of the Delta trims with it. You will be able to change finishes, and upgrade or downgrade your trims easily over time without changing the rough in.
Thanks,
Dave
Skill Level: Advanced
1 month ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has staff answer
Has expert answer
 
1 answer

Can I get different spray pattern aerator for faucet and sprayer?

Delta Lewiston kitchen faucet two handle with separate sprayer. I want a gentler less focused spray pattern in both the sprayer attachment and the faucet
Topics: Performance
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
1 month, 2 weeks ago
Customer avatar
by
Arthur
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Arthur, Thank you for your question. Unfortunately we do not offer cache aerators or vegetable sprayers with different spray patterns. Adjusting the pressure of the faucet is the way to affect the spray pattern.
Thanks,
Dave
Skill Level: Advanced
1 month, 1 week ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has staff answer
Has expert answer
 
1 answer

Porter serries and Monitor series interchangeable?

I am updating my bathroom tub/shower from the existing Monitor series (chrome finish) bath/shower controls to the Porter series (oil rubbed bronze finish). Is the tub/shower controls for Porter series the same as Monior series, or do I have to replace the internal controls and cartridge when I install the Porter series?
Topics: Assembly
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
1 month, 3 weeks ago
Customer avatar
by
Bruce
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Bruce, Thank you for your question. If your faucet was purchased after February 2006 you will be able to switch out the trim and cartridge and continue to use your existing rough in behind your wall. If your faucet was purchased before February 2006 you will have to make sure that it is a 1300/1400 series model with a single handle that turns to open and close the valve. If that is the case you will be able to switch out the trim but you will have to continue to use your existing cartridge or order a new RP19804 to use in your existing valve.
Thanks,
Dave
Skill Level: Advanced
1 month, 2 weeks ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet2 is loaded.
Additional information about DeltaFaucet2 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
2 3 4 next>>