Frequently Asked Questions

Replacement Parts

How do I get Delta replacement parts for a discontinued faucet model?

Faucet Replacement Parts information for many discontinued models can be found through Customer Support section of the site.

From the Customer Support Main Page you can use the Get Support & Repair Parts tab to locate your product first.

If you know your model number, enter it in the Know Your Model box provided. If you do not know your number, click on the link “Use our handy Wizard” and you will then be guided through a wizard designed to help identify your faucet. The result produces images of faucets that fit the descriptions selected in the wizard. If you see a model that matches yours, click on it and you will have access to any documents available. Parts diagrams are usually found in the Parts Diagram document, however occasionally you will need to view the Installation Instructions document if a specific parts diagram is not available.

Some older models are not available on our site.  If you cannot find it, we'll be glad to assist you in determining if parts are available for your faucet. To determine if parts are still available, call 1-800-345-DELTA (3358) or e-mail us.

How do I request faucet parts under warranty?

 

If a problem arises with a Delta Faucet a customer may request replacement parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

  2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

  3. Click here to send a message directly to Customer Service.

  4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving replacement parts under warranty.

  5. Some Delta Faucet distributors will exchange parts for a warranteed faucet. You should check with your distributor first to determine their policy.

How long will it take to receive the repair parts from Delta?

About seven to ten working days. If your need is urgent, please call 1-800-345-DELTA (3358) and express this to the customer service representative to expedite shipping.

I received the wrong replacement parts. How can I obtain the correct ones?

If you received your parts from Delta please call 1-800-345-DELTA (3358) or contact us by e-mail.

If you purchased your parts from a retail or wholesale source, return them to the source for a refund or exchange, depending on store policy.

Do you have a parts breakdown for the discontinued two-handle pressure balance shower – 2300 Series?

Yes – attached is a PDF of the parts breakdown.  While some of the parts are discontinued, most of the internal parts can still be purchased.

The finish on the drain plug for my metal pop-up assembly is tarnishing, what should I do?

For all Metal Pop-Up assemblies manufactured after 1997 you will have to replace the drain flange and stopper. The part number for the stopper is RP5648. You would then attach the appropriate finish suffix to the part number. With no suffix the part will be chrome. The drain flange part number is RP23060. The flange unscrews from the rest of the pop up assembly.

For all Metal Pop-Up assemblies manufactured before 1997 you may need to replace the entire pop-up assembly. You can find information on the complete drain assembly - part number RP26533 by clicking here.

The stopper may be ordered as part number RP5648. The drain flange is not available any longer.  To replace the flange, you will have to replace the entire drain assembly.

What do I do if I discover that I am missing faucet parts?

You may request additional faucet parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

  2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

  3. Click here to send a message directly to Customer Service.

  4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving additional parts.

  5. Many Delta Faucet distributors will provide parts for a new faucet. You should check with your distributor first to determine their policy.

Where can I purchase repair parts in my area?

There are a number of ways to purchase genuine Delta Faucet Replacement Parts.

  1. Enter your zip code in our Dealer Locator to locate a dealer near you.

  2. Call 1-800-345-DELTA (3358)

  3. e-mail us for assistance.

  4. To order parts online, click here.

  5. Contact your professionally licensed plumber or Delta showroom.

Why should I use Delta® Genuine Parts for my faucet?

Delta Genuine Parts are equal in design and quality to your original Brizo® faucet. Our parts meet rigid engineering and test criteria to return your faucet to its original performance. Using any parts other than Delta Genuine Parts will void the warranty.

Customer Q & A

(112 Questions : 122 Answers)

Product Q&A

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Replacement Hose on Model 466

Old # was RP19668 What can I use to replace it with? Do you have a new # number?
Topics: Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Advanced
2 weeks, 5 days ago
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Singing Bob
Chicago
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Answer: 
Hi Singing Bob, Thank you for your question. The manual for the model 466 shows that RP25423 is the part number for the hose assembly. This part is still available.
http://www.deltafaucet.com/repairpa...
Here is a link to the manual for the model 466 that includes the parts breakdown.
http://www.deltafaucet.com/customer...
Thanks,
Dave
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2 weeks, 5 days ago
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Model 3530 - Changing Brass/Chrome to All Chrome

Dave, Thank you for answering my questions. See attached picture, Model 3530 (I think). You previously listed RP18508 for the aerator replacement, should it be RP19754? Also, is the brass flange on the base of the faucet handle included in the handle kit? Thanks again!
Topics: replacement
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: 10+ years
Skill Level: Beginner
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3 weeks, 3 days ago
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Lynette
New Orleans, LA, USA
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Answer: 
Hi Lynette, The 1990's version of the 3530 was not the same as the current LF version. The parts diagram I have for that time period shows the RP18508 aerator. Both aerators will fit the faucet but the flow rates are different. The RP18508 has a flow rate of 2.2 gallons per minute, the RP19754 is 1.5 gpm. The handle base is a separate piece. The part number for the chrome finish handle base is RP23095.
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Dave
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3 weeks, 2 days ago
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My house was built in the late 90s. All of my faucets (tub and sink) are Delta in the Chrome/Brass finish. I would like to convert them to all Chrome. If it is possible to do this, can you please give me part order numbers to convert them? I have attached one picture of each style faucet (one of each style sink faucets and one of each style tub faucets). Thank you.
Topics: Purchase
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: 10+ years
Skill Level: Beginner
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4 weeks ago
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Lynette
New Orleans, LA, USA
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Answer: 
Hi Lynette, Thank you for your question. Here is what I have based on your photographs. Top left picture appears to be a model 3577. You will need H25 handle kit, RP18508 aerator, and RP34410 finial. Top right picture, H65 handle kit, H55 diverter handle, finial for spout not available, spout discontinued. Middle left, RP40666 hand spray support and RP40662 escutcheon. Bottom right, Model 3530 widespread, H25 handle kit, RP18508 aerator, and RP34410 finial. Bottom left, H25 handle kit, RP20184 retention screws, and RP17454 tub spout.
Thanks,
Dave
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3 weeks, 3 days ago
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The screw will not come out, and we've repaired this twice. Really need a whole new handle unit. The handle that turns the water on/off.
Topics: Care/Maintenance
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4 weeks, 1 day ago
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Steve T
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Answer: 
Hi Steve T, Thank you for your question. The pictured faucet appears to be the model 474. The replacement handle for this model the RP21469 is available to order. You may also want to replace the RP70 ball assembly that the set screw tightens onto.
Thanks,
Dave
3 weeks, 5 days ago
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Delta 172 faucet?

My kitchen faucet looks exactly like the 172 model, but in taking the handle apart (problem is that the faucet is dripping from the spout), the parts do not match what's in the 172 manual. My faucet handle has what seems to be an RP50 cap assembly with the white plastic ring you unscrew. Is this actually an older model?
Topics: Care/Maintenance
Age: 35 to 44
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Beginner
4 weeks, 1 day ago
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Chris
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Answer: 
Hi Chris, Thank you for your question. There is an older version of the model 172, prior to September 2002 that uses the RP50 cap. Other than the cap all of the other parts are the same. You will want to replace the RP4993 seats and springs and make sure that the RP70 ball assembly is clean and free of debris to stop the leak in your faucet.
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Dave
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4 weeks, 1 day ago
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Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Advanced
1 month ago
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Sandy
Vancouver BC
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Answer: 
HGS, Already forwarded question to Canada.
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What rebuild/replacement kit do I need?

I have two (2) showers with the same Delta Monitor faucet system, and they were installed in 1993. One of them is only passing hot water, so if I am going to rebuild one, I might as well do both!

What are the part numbers that I am need to either rebuild the faucets, or replace the entire inner assembly?
Topics: Care/Maintenance
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
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1 month, 1 week ago
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Uncle Leo
Midlothian, VA
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Answer: 
Hi Uncle Leo, Thank you for your question. Your pictured 1500 series faucet uses the RP32104 cartridge. Depending on the age of your faucet the cartridge may look different than the one in the faucet. The new cartridge comes with the parts and instructions needed to work in the 1500 series.
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Dave
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1 month, 1 week ago
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Topics: Care/Maintenance
Age: 35 to 44
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
1 month, 1 week ago
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Rick
Ventura County
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Answer: 
Hi Rick, Thank you for your question. The aerator for the Lorain model 25716LF is the RP51345. The aerator and wrench can be ordered online at deltafaucet.com or from your local retailer or wholesaler that sells Delta products.
http://www.deltafaucet.com/repairpa...
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Dave
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1 month, 1 week ago
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I have a small drip in my bathtub and kitchen faucets. Both faucets were installed in 2007. I have attached pictures of both. Please give the model number and replacement valve number for each.
Topics: Care/Maintenance
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1 month, 1 week ago
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Linda
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Answer: 
Hi Linda, Thank you for your question. Your kitchen faucet is a model 186-WF, you will need to replace the RP4993 seats and springs to stop the dripping. The tub/shower faucet is the T17455-SS, changing the RP46463 cartridge should stop any dripping.
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Dave
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1 month, 1 week ago
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Correct Replacement Cartridge for Delta Monitor 1800 Series

I have a Delta Monitor 1800 Series which supplies a showerhead, jet modules, and a hand shower. It is leaking from the shower head. What cartridge do I need to repair the leak? I can't seem to find cartridges listed for the 1800 series.
Topics: Care/Maintenance
Age: 55 to 64
Gender: Male
Project Type: New
Ownership: 6-10 years
Skill Level: Intermediate
1 month, 2 weeks ago
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Dean
Maryland
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Answer: 
Hi Dean, Thank you for your question. The 1800 series faucet will take the RP32104 cartridge.
http://www.deltafaucet.com/repairpa...
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Dave
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1 month, 2 weeks ago
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