Frequently Asked Questions

Replacement Parts

How do I get Delta replacement parts for a discontinued faucet model?

Faucet Replacement Parts information for many discontinued models can be found through Customer Support section of the site.

From the Customer Support Main Page you can use the Get Support & Repair Parts tab to locate your product first.

If you know your model number, enter it in the Know Your Model box provided. If you do not know your number, click on the link “Use our handy Wizard” and you will then be guided through a wizard designed to help identify your faucet. The result produces images of faucets that fit the descriptions selected in the wizard. If you see a model that matches yours, click on it and you will have access to any documents available. Parts diagrams are usually found in the Parts Diagram document, however occasionally you will need to view the Installation Instructions document if a specific parts diagram is not available.

Some older models are not available on our site.  If you cannot find it, we'll be glad to assist you in determining if parts are available for your faucet. To determine if parts are still available, call 1-800-345-DELTA (3358) or e-mail us.

How do I request faucet parts under warranty?

 

If a problem arises with a Delta Faucet a customer may request replacement parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

  2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

  3. Click here to send a message directly to Customer Service.

  4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving replacement parts under warranty.

  5. Some Delta Faucet distributors will exchange parts for a warranteed faucet. You should check with your distributor first to determine their policy.

How long will it take to receive the repair parts from Delta?

About seven to ten working days. If your need is urgent, please call 1-800-345-DELTA (3358) and express this to the customer service representative to expedite shipping.

I received the wrong replacement parts. How can I obtain the correct ones?

If you received your parts from Delta please call 1-800-345-DELTA (3358) or contact us by e-mail.

If you purchased your parts from a retail or wholesale source, return them to the source for a refund or exchange, depending on store policy.

Do you have a parts breakdown for the discontinued two-handle pressure balance shower – 2300 Series?

Yes – attached is a PDF of the parts breakdown.  While some of the parts are discontinued, most of the internal parts can still be purchased.

The finish on the drain plug for my metal pop-up assembly is tarnishing, what should I do?

For all Metal Pop-Up assemblies manufactured after 1997 you will have to replace the drain flange and stopper. The part number for the stopper is RP5648. You would then attach the appropriate finish suffix to the part number. With no suffix the part will be chrome. The drain flange part number is RP23060. The flange unscrews from the rest of the pop up assembly.

For all Metal Pop-Up assemblies manufactured before 1997 you may need to replace the entire pop-up assembly. You can find information on the complete drain assembly - part number RP26533 by clicking here.

The stopper may be ordered as part number RP5648. The drain flange is not available any longer.  To replace the flange, you will have to replace the entire drain assembly.

What do I do if I discover that I am missing faucet parts?

You may request additional faucet parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

  2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

  3. Click here to send a message directly to Customer Service.

  4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving additional parts.

  5. Many Delta Faucet distributors will provide parts for a new faucet. You should check with your distributor first to determine their policy.

Where can I purchase repair parts in my area?

There are a number of ways to purchase genuine Delta Faucet Replacement Parts.

  1. Enter your zip code in our Dealer Locator to locate a dealer near you.

  2. Call 1-800-345-DELTA (3358)

  3. e-mail us for assistance.

  4. To order parts online, click here.

  5. Contact your professionally licensed plumber or Delta showroom.

Why should I use Delta® Genuine Parts for my faucet?

Delta Genuine Parts are equal in design and quality to your original Brizo® faucet. Our parts meet rigid engineering and test criteria to return your faucet to its original performance. Using any parts other than Delta Genuine Parts will void the warranty.

Customer Q & A

(162 Questions : 172 Answers)

Product Q&A

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20 hours ago
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Donna
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I have two of these units that were purchased in 4/6/2011 and they are beginning to leak some. I need to replace the cartridges but don't know if your part number RP46074 is the correct unit to order. Due to expense I want to order correct units. Would appreciate your help. >>>>>Hayward Covington
Topics: Purchase
Age: 65 or over
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Intermediate
2 days ago
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Mack
1137 Timberwood, Gallatin, Tn. 37066
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Our house was built 20 years ago. The tub/shower combo is still in good shape, but we would like to change out the trim without cutting a hole in the wall and getting a new valve. Is this possible? If so, what model number do we purchase? I have not seen any online that have the shower diverter button. We would love to get the venetian bronze but would even purchase the polished nickel if this trim is made and available. Thank you.
Topics: Purchase
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Beginner
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1 week, 5 days ago
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Dawn
Chattanooga, TN, USA
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Answer: 
Hi Dawn,

Thank you for your question! Your tub/shower is a 600 series. We make a renovation kit, RP54780, which comes in Chrome, Stainless Steel, or Venetian Bronze.

The shower head, arm, flange, and tub spout will need to be purchased separately. Also, the escutcheon plate will not have a hole for the push-button diverter. However, you can cap the diverter hole of the valve by using the RP2865 diverter plug and install a diverting tub spout.

http://www.deltafaucet.com/bath/details/rp54870rb.html#/?tab=product-features

http://www.deltafaucet.com/repairparts/details/rp2865.html

To browse our selection of shower heads and tub spouts, please click the link below:

http://www.deltafaucet.com/bath/showering-components/filter.html

Thanks,
Jon
1 week, 4 days ago
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Is it possible to replace these handles without access through wall?

Believe house built in early 80s. Two showers, stand alone tub, shower/tub combo. Would like to change handles on stand alone tub. Would like to change other three handles (round with plastic handle). No access from back on any of them.
Topics: Care/Maintenance
Skill Level: Intermediate
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1 week, 6 days ago
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paul
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Answer: 
Hi Paul,

Thank you for your question! You can replace the clear knob handles without getting into the wall. The button cover should pop out to reveal a Phillip's head screw. Once the screw is removed you can pull the handle off and install a new handle.

The single handle tub/showers are 600 series faucets which use the RP17451 knob handle. The two handle faucet can use the H21 knob handles.

Thanks,
Jon
1 week, 5 days ago
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Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Beginner
2 weeks ago
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Tncobra
Knoxville, TN
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Answer: 
Hi Tncobra,

Thank you for your question! Please click the link below to view our preferred online dealers:

http://www.deltafaucet.com/where-to-buy/online-shopping.html

Thanks,
Jon
1 week, 5 days ago
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How do you hook up faucet model 4453-DST to a portable dishwasher?

Topics: Features
Age: 55 to 64
Gender: Female
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
2 weeks, 1 day ago
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cindy
New Jersey, USA
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Answer: 
Hi Cindy,

Thank you for your question! The thread size on the RP54977 cache aerator that comes with the model 4453-DST faucet is 13/16". You will need an adapter to convert these threads to the correct size for the portable dishwasher. Unfortunately, we do not offer an aerator adapter that fits on this faucet.

Thanks,
Jon
1 week, 6 days ago
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Topics: Care/Maintenance
2 weeks, 1 day ago
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Brian
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Answer: 
Hi Brian,

Thank you for your question! The U1075-PK and U1011-PK can be installed onto a 3/4" pipe nipple.

http://www.deltafaucet.com/bath/details/u1075-pk.html?showPhotoGallery=false

http://www.deltafaucet.com/bath/details/u1011-pk.html?showPhotoGallery=false

Thanks,
Jon
1 week, 6 days ago
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The right side handle hard stop is broken causing the handle to spin past the cutoff point. Looking for a replacement handle.
Topics: Care/Maintenance
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
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2 weeks, 6 days ago
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Todd
Texas
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Answer: 
Hi Todd,

Thank you for your question. The Chrome portion of the handle is the H22. You should be able to reuse the A22PB accent with a new H22 handle.

http://www.deltafaucet.com/repairparts/details/h22.html

Thanks,
Jon
2 weeks, 5 days ago
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hose pipe of the kitchen faucet

Hi, my kitchen faucet is RP5214OSS. The existing hose pipe connecting to it is shown as in the attached pic. I need to get a new hose pipe because the one in the pic is broken. However, I cannot find it anywhere because the heads at both ends are very rare and unique. Could you let me know where I can find this special hose pipe?
Thanks
Topics: Purchase, Features, Assembly
Age: 25 to 34
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Beginner
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3 weeks, 6 days ago
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Alfred
Edmonton, AB, Canada
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Answer: 
Hi Alfred, Thank you for your question. The RP50390 hose is the hose that is used with the RP52140SS wand assembly.
The RP50390 can be ordered online, or from your local retailer or wholesaler that sells Delta products.
http://www.deltafaucet.com/repairpa...
Thanks,
Dave
Skill Level: Advanced
3 weeks, 5 days ago
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What size locknut?

What size locknut is used on the Lahara centerset bathroom faucet? 2538-CZMPU-DS
Topics: Assembly
Age: 25 to 34
Gender: Female
Project Type: Replacement
Skill Level: Intermediate
1 month, 1 week ago
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CGman
Iowa, USA
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Answer: 
Hi CGman, Thank you for your question. The RP53531 locknuts used on the model 2538-CZMPU-DS have a 15/16" ID and 1.735" OD.
Thanks,
Dave
Skill Level: Advanced
1 month, 1 week ago
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