Frequently Asked Questions

Replacement Parts

How do I get Delta replacement parts for a discontinued faucet model?

Faucet Replacement Parts information for many discontinued models can be found through Customer Support section of the site.

From the Customer Support Main Page you can use the Get Support & Repair Parts tab to locate your product first.

If you know your model number, enter it in the Know Your Model box provided. If you do not know your number, click on the link “Use our handy Wizard” and you will then be guided through a wizard designed to help identify your faucet. The result produces images of faucets that fit the descriptions selected in the wizard. If you see a model that matches yours, click on it and you will have access to any documents available. Parts diagrams are usually found in the Parts Diagram document, however occasionally you will need to view the Installation Instructions document if a specific parts diagram is not available.

Some older models are not available on our site.  If you cannot find it, we'll be glad to assist you in determining if parts are available for your faucet. To determine if parts are still available, call 1-800-345-DELTA (3358) or e-mail us.

How do I request faucet parts under warranty?

 

If a problem arises with a Delta Faucet a customer may request replacement parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

  2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

  3. Click here to send a message directly to Customer Service.

  4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving replacement parts under warranty.

  5. Some Delta Faucet distributors will exchange parts for a warranteed faucet. You should check with your distributor first to determine their policy.

How long will it take to receive the repair parts from Delta?

About seven to ten working days. If your need is urgent, please call 1-800-345-DELTA (3358) and express this to the customer service representative to expedite shipping.

I received the wrong replacement parts. How can I obtain the correct ones?

If you received your parts from Delta please call 1-800-345-DELTA (3358) or contact us by e-mail.

If you purchased your parts from a retail or wholesale source, return them to the source for a refund or exchange, depending on store policy.

Do you have a parts breakdown for the discontinued two-handle pressure balance shower – 2300 Series?

Yes – attached is a PDF of the parts breakdown.  While some of the parts are discontinued, most of the internal parts can still be purchased.

The finish on the drain plug for my metal pop-up assembly is tarnishing, what should I do?

For all Metal Pop-Up assemblies manufactured after 1997 you will have to replace the drain flange and stopper. The part number for the stopper is RP5648. You would then attach the appropriate finish suffix to the part number. With no suffix the part will be chrome. The drain flange part number is RP23060. The flange unscrews from the rest of the pop up assembly.

For all Metal Pop-Up assemblies manufactured before 1997 you may need to replace the entire pop-up assembly. You can find information on the complete drain assembly - part number RP26533 by clicking here.

The stopper may be ordered as part number RP5648. The drain flange is not available any longer.  To replace the flange, you will have to replace the entire drain assembly.

What do I do if I discover that I am missing faucet parts?

You may request additional faucet parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

  2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

  3. Click here to send a message directly to Customer Service.

  4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving additional parts.

  5. Many Delta Faucet distributors will provide parts for a new faucet. You should check with your distributor first to determine their policy.

Where can I purchase repair parts in my area?

There are a number of ways to purchase genuine Delta Faucet Replacement Parts.

  1. Enter your zip code in our Dealer Locator to locate a dealer near you.

  2. Call 1-800-345-DELTA (3358)

  3. e-mail us for assistance.

  4. To order parts online, click here.

  5. Contact your professionally licensed plumber or Delta showroom.

Why should I use Delta® Genuine Parts for my faucet?

Delta Genuine Parts are equal in design and quality to your original Brizo® faucet. Our parts meet rigid engineering and test criteria to return your faucet to its original performance. Using any parts other than Delta Genuine Parts will void the warranty.

Customer Q & A

(222 Questions : 235 Answers)

Product Q&A

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Replacement handles?

I have a faucet/handles on a jet tub from 1988 I believe. I would like to update the handles to be chrome cross. Can I use H26 as the handle replacement kit? Would that work? If not, can you tell me what handles I could use to swap out the old ones?
Topics: Purchase
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: 10+ years
Skill Level: Beginner
1 week, 2 days ago
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Lundhouse3
Minneapolis, MN, USA
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Answer: 
Hi Lundhouse3,

Thank you for your question. If you have a Delta roman tub faucet, you can use the H66 cross handles.

http://www.deltafaucet.com/repairpa...

Best regards,
Jon
1 week, 1 day ago
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Age: 65 or over
Gender: Male
Skill Level: Intermediate
1 week, 5 days ago
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Harv
Las Cruces, NM
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Answer: 
Hi Harv,

Thank you for your question. Our side sprayers only come as a complete assembly and will include the hose.

Best regards,
Jon
1 week, 2 days ago
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Can you identify the replacement kitchen faucet hose in the picture

Topics: replacement parts
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2 weeks, 2 days ago
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Rich
Kenmore, WA
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Answer: 
Hi Rich, Thank you for your question!
The faucet model in your photos is the 470 single handle pull out faucet. You original metal coil hose RP32527 has been replaced with a nylon braided hose part number RP44647.

Best regards,
Brandis
2 weeks, 1 day ago
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Replacing old Delta Shower/Tub faucet with a new Delta...

I am needing to replace the original Delta system, that was installed in 2006, with a new system (happy wife, happy life).

I am planning on purchasing another Delta system, but will the new system faucet, which will be a different model in a brush nickel finish, be compatible with old system faucet piping?

Or will I need to contract a plumber?
Topics: purchase replacement and technical level.
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Beginner
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2 weeks, 2 days ago
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Capitán Bombero
Louisville, KY, USA
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Answer: 
Hi Capitán Bombero,

Thank you for your question. You can install new trim onto the existing valve without changing the plumbing. However, your options will depend on which version you have. In 2006 we came out with our MultiChoice valves.

If the unit was manufactured after September 2006, or if the cartridge has a gray cap, you can use any trim kit that we currently make.

If the unit was manufactured prior to September 2006, or if the cartridge has a white cap, you can use any 13 or 14 series trim kit. You will need to use the original cartridge (or the RP19804) rather than the cartridge that comes with the new kit.

Best regards,
Jon
2 weeks, 1 day ago
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need handle for shower valve model 1548

The screw holding the clear handle on my shower valve model 1548 came loose and the screw and the handle went down the drain. When I enter '1548' in your search by model box, I'm told you have no info. Would also like to confirm cartridge #.
Topics: Assembly
Project Type: New
Ownership: 10+ years
Skill Level: Intermediate
2 weeks, 6 days ago
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Doug
Virginia, USA
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Answer: 
Hi Doug,

Thank you for your question. The spindle that holds the accent in place is the RP26851.

http://www.deltafaucet.com/repairpa...

Unfortunately, we no longer make the clear accent, however the A72 or A74 will work with your handle.

http://www.deltafaucet.com/repairpa...
http://www.deltafaucet.com/repairpa...

Best regards,
Jon
2 weeks, 3 days ago
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Replacement

Hi there! We purchased a house built in 2001 and need to replace 2 tub shower trim kits. However, like many on here - there is no good way to access the back end plumbing/valve without ripping up the shower and having to retile. I can tell that it's a delta monitor series. (Plate says monitor) Can you please tell me what I need to be able to work with the original valve? (Nevermind the spray paint job)... it is a multi function where theres one handle for the shower on and off and then the front part twists for the temperature. Wondering if the T17 series will work with the existing valve or if I need a special cartridge. Thanks so much for the help!

Jodi
Topics: Purchase
Age: 35 to 44
Gender: Female
Project Type: Replacement
Ownership: 10+ years
Skill Level: Beginner
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3 weeks, 4 days ago
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Jodi
Parker, CO, USA
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Answer: 
HI Jodi, Thank you for your question!
You have the older 1700 series tub/shower. You can use any T17 series trim we currently offer. However, you will not be able to use the new multi choice cartridge that comes with the trims. You will need to use your existing RP32104 valve cartridge.

Best regards,
Brandis
3 weeks, 3 days ago
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can you help me find a replacement shower trim kit

I need to find a brushed steel/nickel replacement kit for my approx 19 year old delta shower. I bought the T17494-SS but it doesn't fit. My contractor took pictures of it to help identify it - can you help please?
Topics: Purchase
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: 10+ years
Skill Level: Beginner
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3 weeks, 6 days ago
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Ali
Guilford, CT, USA
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Answer: 
Hi Ali,

Thank you for your question. You have a 1400 series shower. You can updated the trim with any of our 13/14 series trim kits. However, you will need to use the original cartridge (or a new RP19804), rather than the cartridge that comes with the kit.

Please click the link below to browse our selection of units in the Stainless Steel finish:

http://www.deltafaucet.com/search/r...

Best regards,
Jon
3 weeks, 3 days ago
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Bought house in 2000 and it had this setup in garden tub. I want to replace these external parts with brushed nickel without having to replace internal parts. Have already replaced all other bathroom fixtures with Lorain model so would like to replace garden tub fixtures with similar look. Can you let me know what part numbers I need to do this?

Thank you!
Topics: Purchase
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Beginner
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4 weeks, 1 day ago
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VDavis
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Answer: 
Hi Vdavis, Thank you for your question!

You have our older 2710 roman tub. If your current tub spout has a button with a set screw on the back side of the spout, then any of our trim kits that start with a T27 will interchange for you. Some examples are T2705 and T2755. The only issue you may run into is if your hole cut out is large the new spouts may not cover it. If that is the case you will need to search for a cover plate locally.

If your current tub spout does not have a set screw on the back side of the spout, then you would need to install a R2707 rough in valve below your tub deck to be able to use the new trim kits.

Best regards,
Brandis
4 weeks ago
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What is the difference between Monitor 17 and 1700 Series

I have a Monitor 13 or 14 (is there a 1300 or 1400 series? If so how do I determine which I have?) Series shower control assembly and I'm interested in upgrading to dual pressure and temperature control model. The control base I have has the faceplate screws in the 1 & 7 position so I believe based on other responses that I should be able to upgrade. That being said, I see listings for Monitor 17 and 1700 Series, what are the differences between the two and which would I need to upgrade from a Monitor 13/14. Would it be a different solution if I have a 1300 or 1400 Series?
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Advanced
1 month ago
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Mark
Madison, AL, USA
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Answer: 
Hi Mark,

Thank you for your question. Models manufactured in Sept. 2006 or later will have a MultiChoice valve, which will allow you to change the series of trim. MultiChoice series numbers are 13, 14, 17, or 17T. Units made prior to this date (1300/1400, 1700 series) can be upgraded, but only with trim of the corresponding series.

MultiChoice model cartridges will have a gray top; prior models have a white top. Compare RP46074 and RP19804:

http://www.deltafaucet.com/search/r...

Best regards,
Jon
1 month ago
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Can I get replacement buttons for model #25996lf?

Topics: Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Beginner
1 month ago
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Jim
NC
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Answer: 
Hi Jim, Thank you for your question!
The buttons on the Windemere 25996LF can not be ordered separately. The entire handle kit RP74977 will have to be ordered.

Best regards,
Brandis
1 month ago
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