Frequently Asked Questions

Replacement Parts

How do I get Delta replacement parts for a discontinued faucet model?

Faucet Replacement Parts information for many discontinued models can be found through Customer Support section of the site.

From the Customer Support Main Page you can use the Get Support & Repair Parts tab to locate your product first.

If you know your model number, enter it in the Know Your Model box provided. If you do not know your number, click on the link “Use our handy Wizard” and you will then be guided through a wizard designed to help identify your faucet. The result produces images of faucets that fit the descriptions selected in the wizard. If you see a model that matches yours, click on it and you will have access to any documents available. Parts diagrams are usually found in the Parts Diagram document, however occasionally you will need to view the Installation Instructions document if a specific parts diagram is not available.

Some older models are not available on our site.  If you cannot find it, we'll be glad to assist you in determining if parts are available for your faucet. To determine if parts are still available, call 1-800-345-DELTA (3358) or e-mail us.

How do I request faucet parts under warranty?

 

If a problem arises with a Delta Faucet a customer may request replacement parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

  2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

  3. Click here to send a message directly to Customer Service.

  4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving replacement parts under warranty.

  5. Some Delta Faucet distributors will exchange parts for a warranteed faucet. You should check with your distributor first to determine their policy.

How long will it take to receive the repair parts from Delta?

About seven to ten working days. If your need is urgent, please call 1-800-345-DELTA (3358) and express this to the customer service representative to expedite shipping.

I received the wrong replacement parts. How can I obtain the correct ones?

If you received your parts from Delta please call 1-800-345-DELTA (3358) or contact us by e-mail.

If you purchased your parts from a retail or wholesale source, return them to the source for a refund or exchange, depending on store policy.

Do you have a parts breakdown for the discontinued two-handle pressure balance shower – 2300 Series?

Yes – attached is a PDF of the parts breakdown.  While some of the parts are discontinued, most of the internal parts can still be purchased.

The finish on the drain plug for my metal pop-up assembly is tarnishing, what should I do?

For all Metal Pop-Up assemblies manufactured after 1997 you will have to replace the drain flange and stopper. The part number for the stopper is RP5648. You would then attach the appropriate finish suffix to the part number. With no suffix the part will be chrome. The drain flange part number is RP23060. The flange unscrews from the rest of the pop up assembly.

For all Metal Pop-Up assemblies manufactured before 1997 you may need to replace the entire pop-up assembly. You can find information on the complete drain assembly - part number RP26533 by clicking here.

The stopper may be ordered as part number RP5648. The drain flange is not available any longer.  To replace the flange, you will have to replace the entire drain assembly.

What do I do if I discover that I am missing faucet parts?

You may request additional faucet parts in a variety of ways.

  1. Write - You may send a letter explaining when and where the faucet was purchased, who installed it, along with the model number to: Delta Faucet Company Attn: Product Service 55 E. 111th St. Indianapolis, IN 46280

  2. E-mail - You may e-mail the Customer Service team at customerservice@deltafaucet.com.

  3. Click here to send a message directly to Customer Service.

  4. Phone - You may call the 1-800-345-DELTA (3358) Customer Service number and speak with a representative about receiving additional parts.

  5. Many Delta Faucet distributors will provide parts for a new faucet. You should check with your distributor first to determine their policy.

Where can I purchase repair parts in my area?

There are a number of ways to purchase genuine Delta Faucet Replacement Parts.

  1. Enter your zip code in our Dealer Locator to locate a dealer near you.

  2. Call 1-800-345-DELTA (3358)

  3. e-mail us for assistance.

  4. To order parts online, click here.

  5. Contact your professionally licensed plumber or Delta showroom.

Why should I use Delta® Genuine Parts for my faucet?

Delta Genuine Parts are equal in design and quality to your original Brizo® faucet. Our parts meet rigid engineering and test criteria to return your faucet to its original performance. Using any parts other than Delta Genuine Parts will void the warranty.

Customer Q & A

(233 Questions : 246 Answers)

Product Q&A

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Would like to update crystal ball and brass with chrome handles

I would like to replace this ball with a handle. Having trouble identifying parts needed. Plumber says replacement part trim sleeves (RP50879) too short. Would also like to replace brass trim sleeve and handle with chrome.
Topics: Assembly, Purchase, replacement
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Beginner
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2 days ago
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Aileen
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Answer: 
Hi Aileen,

Thanks for your question! You can replace the sleeve with the Chrome RP39407. The matching handle (in all Chrome) is the H75, but any H7_ handle assembly will work with your valve.

http://www.deltafaucet.com/repairpa...

http://www.deltafaucet.com/search/r...

Best regards,
Jon
2 days ago
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Age: 45 to 54
Gender: Male
Ownership: 10+ years
Skill Level: Advanced
3 days ago
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Randy
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Answer: 
Hi Randy,

Thank you for your question. You may install a BT27 or T27 model trim on the existing valve.

Best regards,
Jon
3 days ago
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Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Intermediate
5 days ago
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Rich
Orlando, FL, USA
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Answer: 
Hello Rich, Thank you for your question!
If your current tub spout has a set screw on the back side of the spout, then any of our trim kits that start with a T27 will interchange for you. Some examples are T2710 and T2705. If your current tub spout does not have a set screw on the back side of the spout, then you would need to install a R2707 rough in valve below your tub decking to be able to use the new trim kits.
Best regards,
Brandis
5 days ago
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what aerator fits model RP21462PB

I'm trying to replace the aerator on a RP21462PB kitchen sink faucet and I'm not having much luck finding the replacement part number.

I had emailed before with a photograph that you couldn't open and I finally found the model number by searching the internet.
Topics: part
Age: 65 or over
Gender: Female
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
1 week ago
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Barbara
Aiken, SC
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Answer: 
Hi Barbara,

Thank you for your question. The aerator for this spout is RP18508PB.

http://www.deltafaucet.com/repairpa...

Best regards,
Jon
5 days ago
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Looking for replacement part that holds the sink handle's cartridge

I have what I believe is a two-handle Delta bathroom sink assembly. (I am not the original home owner.) A picture is attached. I am looking to replace the part into which the handle cartridge is inserted. A picture is attached. The threads at the top of the part that are used to screw on the bonnet nut that holds the cartridge in the part are stripped. Also attached is a picture of the part installed under the sink. Is there a replacement available for this part?

Thanks,
John
Topics: Care/Maintenance, Purchase
Age: 55 to 64
Gender: Male
Project Type: New
Ownership: 10+ years
Skill Level: Intermediate
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2 weeks ago
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John
Bethesda, MD
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Answer: 
Hi John,

Thank you for your question. The end valve for this faucet is RP73641.

http://www.deltafaucet.com/repairpa...

Best regards,
Jon
1 week, 5 days ago
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Looking for metal tub spout?

(1) How to I find which tub spout and shower arm is metal?
(2) My tub needs a 7 inch or longer spout - how do I find this?
Topics: Purchase
Gender: Male
Project Type: New
Skill Level: Beginner
2 weeks, 4 days ago
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Steve
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Answer: 
Hi Steve,

Thank you for your question! The length of the spout should be listed under the "Product Features and Benefits" tab of the product page for each tub spout.

The RP36497 (diverter) and RP64722 (non-diverter) are both 7" and metallic.

http://www.deltafaucet.com/bath/det...

http://www.deltafaucet.com/repairpa...

Complete tub spout selection:

http://www.deltafaucet.com/bath/sho...

Best regards,
Jon
2 weeks, 3 days ago
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I want to replace trim only

Can you help me identify this model and help me identify trim replacement options, I do not want to change valve if I can avoid it
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2 weeks, 6 days ago
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Brett
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Answer: 
Hi Brett,

Thanks for your question! You have a 1500 series tub/shower faucet. The RP29405 conversion kit will include everything you need to convert to a 1700 series unit in Chrome, except for the tub spout.

http://www.deltafaucet.com/repairpa...

If you would like a different style or finish, you can replace the cartridge with the RP32104. This will allow you to install any Monitor 17 series trim kit.

http://www.deltafaucet.com/repairpa...

http://www.deltafaucet.com/bath/tub...

Best regards,
Jon
2 weeks, 5 days ago
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Topics: Performance
Age: 65 or over
Gender: Male
Project Type: New
Ownership: 6-10 years
Skill Level: Intermediate
3 weeks, 6 days ago
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DAN
TUCSON AZ
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Answer: 
Hi Dan,

Thank you for your question. Unfortunately, there isn't a way to prevent flow to the body jets.

Best regards,
Jon
3 weeks, 4 days ago
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How do I replace Delta part RP51480?

I am trying to replace the spray and hose assembly and have a new one but am not sure how to detach the old assembly. I don't want to ruin anything by just pulling it from the hose.
Topics: Care/Maintenance
Age: 65 or over
Gender: Female
Ownership: < 1 year
Skill Level: Beginner
1 month ago
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Janice
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Answer: 
Hi Janice,

Thank you for your question. To remove the sprayer and hose assembly you would disconnect the quick connect connection from underneath the faucet and then pull the hose and wand out. To install the new parts, you will thread the hose down the spout and reconnect it using the quick connect fitting.

Best Regards,
Courtney
1 month ago
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I would like to update this system with brushed nickel

Can you tell me what my trim kit options are for this system? It is circa 1988.
Age: 55 to 64
Project Type: New
Ownership: 10+ years
Skill Level: Beginner
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1 month, 1 week ago
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Mark
Fort Thomas, KY
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Answer: 
Hi Mark,

Thank you for your question. Unfortunately, we do not have a trim for a 2-handle shower in a brushed finish. However, the parts are available in Chrome. Please see the parts diagram attached below.

Instead, you may install a single-handle tub/shower valve (R10000) and trim kit, along with a renovation plate (RP29827SS) to cover the existing holes.

R10000 Valve:
http://www.deltafaucet.com/search/r...

Trim selection:
http://www.deltafaucet.com/bath/tub...

Renovation Cover Plate:
http://www.deltafaucet.com/repairpa...

Best regards,
Jon
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1 month, 1 week ago
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