Frequently Asked Questions

Showers

After turning off my shower, water continues to drip from the shower head for a minute or so. Is something wrong?

Nothing is wrong with your faucet. The shower head is simply emptying its reservoir of water.

Are there any hints in maintaining a pressure balance valve?

The spool and sleeve, the part of the Monitor pressure balance valve that blends the hot and cold water, may not be working properly. This is often caused by mineral deposits that build up over time. To solve, follow the steps below based on your model.

Tools you may need:


tools pressure balance leak

  1. Shut off water supply.

    pressure balance valve leak

  2. There are two types of valves. Choose a or b below depending on your series

    1. 1300/1400 Series: Remove handle.

    2. 1700/1800 Series: Remove temperature knob, cover and handle.

  3. Twist and pull sleeve to remove it.

  4. Unscrew brass bonnet nut.

  5. Remove cartridge.

  6. Soak cartridge in a 50/50 vinegar and water solution for 24 hours to remove any mineral deposits.

NOTE: Unless both hot and cold water supplies are turned on, the pressure balance valve will allow only a dribble of water to flow through the valve.

Helpful Hints:

  1. Before removing valve cartridge assembly for any maintenance, be sure to note the position of the stop on the cap. The valve cartridge assembly must always be put back in the same position. For normal installations, the stop on the cap will face the left.

    BE SAFE! After you have finished the installation, turn on valve to make sure COLD WATER FLOWS FIRST.

  2. To remove valve cartridge from body, shut off water supplies and remove handle and bonnet nut. Do not pry the valve cartridge out of the body with a screwdriver. Place handle on stem and rotate counterclockwise approximately 1/4 turn after the stop has been contacted. Lift valve cartridge out of body.

  3. To remove seats and springs, remove valve cartridge. Separate cap assembly from the housing assembly by rotating the cap assembly counterclockwise 90 degrees. Separate cap and housing assemblies. Remove seats and springs and replace. Place the largest diameter of the spring into the seat pocket first and then press the tapered end of the seal over the spring. Reassemble valve cartridge and replace in body following instructions given in 1 above.

  4. If the water in your area has lime, rust, sand or other contaminants in it, your pressure balance valve will require periodic inspection. The frequency of the inspection will depend on the amount of contaminants in the water. To inspect valve cartridge remove it and follow the steps in note 1 above. Turn the valve to the full mix position and shake the cartridge vigorously. If there is a rattling sound, the unit is functional and can be reinstalled following instructions given in note 1 above. If there is no rattle,replace the housing assembly (RP19805).

I don't want to change my plumbing. What kind of shower can I get?

If you don’t want to modify any of your plumbing, you can get a standard shower, which you can customize with by simply choosing your own configuration options. You can also get a jetted shower, which can give you that spa-like experience without requiring a major overhaul of your entire bathroom.

 

See Your Shower Experience for more information on the options available.

What is a custom shower?

With a custom shower from Delta, you can customize to your heart’s content and create the shower of your dreams. This is your opportunity to get everything just the way you imagined it. You can pick the combination of shower heads, body sprays and hand showers that will work best for you and create the ultimate custom shower experience.

 

See Your Showering Experience for more information.

What is a jetted shower?

Delta’s Jetted Shower™ is the only semi-custom shower in the industry. It features a shower head and two spray jets with a wide, revitalizing, yet relaxing spray. You can add functionality by selecting the Jetted Shower XO (eXtra Outlet) and choosing an additional shower head, In2ition® Shower, XO Jet Module™ or hand shower.

 

See Your Shower Experience for more information on your options.

My 1300/1400 Series Monitor is leaking out of the shower head or spout. What do I need?

You need a new cartridge assembly, part number RP19804. You may notice that the new one will be blue and white while yours may be white. This is just a change in manufacturing which will not affect your ability to use it.For instructions on how to replace the cartridge assembly, watch this how to video.

1300 1400 series monitor leak

What do I do about water dripping from the spout of my two-handle (or three-handle) tub/shower faucet?

First, we need to find out if the hot or cold valve is causing the leak. Let's begin by troubleshooting with the hot valve:

  1. Shut off the hot water supply. If you can't find the shut-off for your tub/shower valve, shut off the water to your house by using your water shut-off valve.
  2. Remove the faucet handle. To do this, depending on your handle type, you will need a Phillips screwdriver or an Allen wrench.
  3. Remove the chrome bonnet nut using an adjusting wrench.
  4. Remove stem extender.
  5. Remove stem assembly by pulling straight out.
  6. Remove the extender and stem assembly.
  7. Remove the seats and springs.
  8. Examine them for wear or debris and wipe out any debris in the depression where the seats and springs sit in the valve body.
  9. Replace the seats and springs. (Delta Genuine Part RP4993 -€“ two sets per package).
  10. Reassemble the faucet to see if the drip has stopped.

If the drip persists, repeat the above steps on the cold valve.

If you've replaced the seats and springs and the problem continues, replace both stem assemblies (Delta Genuine Part RP1740 - one stem assembly per package).

If all of the above has not fixed your leak, and your valve is more than 10 or 15 years old, it is possible that the actual faucet body may have developed a leak. If so, you will need to replace your tub/shower valve with a new one.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

What do I do about water flowing from my diverter tub spout while it is in the shower mode?

It is normal for a small (pencil thin) stream of water to continue to flow from the tub spout when the shower is in operation. If the amount of water flow is excessive, then this indicates a problem with the diverter located in the tub spout. This cannot be repaired and the spout must be replaced. Remove the tub spout and replace it with a Genuine Delta tub spout.

To locate a local source for Delta tub spouts, contact licensed professional plumbing contractor or Delta showroom, or call 1-800-345-DELTA (3358), or e-mail us for assistance.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

What do I do if my single lever tub or shower leaks under the handle?

If this is a non-pressure balance tub or shower:

On a single handle tub or shower, you need to tighten the adjusting ring or replace the cam and packing.

  1. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full on hot and cold mixed position and pressure is exerted down on the handle.

  2. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening of the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

If leak persists, you may need to replace the cam and packing using Delta Genuine Parts.

  1. Shut off water supply.

  2. Cover drain opening so parts don't fall into it.

  3. If you have a lever handle with a red and blue hot/cold button, pry it off to expose the set screw. Loosen the set screw with an Allen wrench and remove the handle. If you have a knob handle, pry off the handle button, remove the screw and lift off the handle.

  4. Unscrew the cap counterclockwise and lift off. If the cap is too difficult to unscrew by hand, loosen the gray or white adjusting ring in the cap and try again. If it is still too difficult to remove by hand, place a crescent wrench at the top of it and turn counterclockwise. To avoid damaging the faucet finish, you may want to place a jar opener gripper between the cap and wrench or a heavy cloth such as a towel between the cap and wrench.

    CAUTION: IF YOU NOTICE THE CAM TURNING ALSO, QUIT TURNING IMMEDIATELY AND CALL A PLUMBER.

  5. Remove cam, packing and ball by lifting up on ball stem.

  6. Place replacement packing and cam over stem of ball and engage tab on cam with slot in body. Push down.

  7. Partially unscrew adjusting ring and then place cap over ball stem and hand tighten onto body, while pushing down on cam to keep cam's tab engaged with slot in body.

  8. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full on hot and cold mixed position and pressure is exerted down on the handle.

  9. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening of the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

Why does water come out of my shower head and the spout at the same time?

Most likely, you are experiencing "shower-rise" where the water can’t get out of the spout as fast as it flows through the valve. This causes the water to back up and come out the shower head. There can be one of several reasons for this:

  1. The valve could be upside down
  2. The length from the valve to the tub spout is outside of the 8" to 18" rule
  3. There is more than one 90-degree angle
  4. Something other than copper or galvanized pipe was used going to the spout
  5. The most common reason is that there is something restricting the water flow to the spout, e.g. solder or something lodged in the pipe. Something is impeding the flow of water to the spout and causing it to back up and go out the shower head. If this is the cause of shower-rise it is possible to remove the blockage by removing the tub spout; then, feeding a plumber’s snake or a speedometer cable up through the tub drop. The act of feeding it causes it to twirl and loosen the blockage. Be sure to flush the valve before reinstalling the tub spout. Be sure to check the tub spout itself for blockage.
If none of these help, you may need to call a plumber.  After the shower has been installed and the wall has been closed, there is little that can be done to remedy this situation yourself.

Customer Q & A

(53 Questions : 59 Answers)

Product Q&A

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can you eliminate the water diverter in a tub /shower system

its a delta 144984-ob0a and we just want the shower head .so if i just cap off the tub spout end will the shower still work
Topics: Assembly
3 weeks, 1 day ago
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greg
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Answer: 
Hi Greg, Thank you for your question. You can eliminate the tub spout diverter and change your system to a shower only by capping off the line leading to the tub spout. The water wll run to the showerhead as the only way out of the system.
Thanks,
Dave
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2 weeks, 6 days ago
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Are there equivalent valves available with the Thin Wall Installation Aid included?
Topics: Assembly
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
3 weeks, 6 days ago
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FloridaDave
Stuart, FL, USA
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Answer: 
Hi FloridaDave, Thank you for your question. If you are going to mount the R10000-MFWS and the R10000-UNWSHF to a stringer the thin wall installation kit isn't needed. If you are mounting directly to the fiberglass surround you will need the RP47202. The only models of the rough that come with the thin wall mounting kit are the R10000-UNBXT and the R10000-UNWSBXT.
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Dave
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3 weeks, 4 days ago
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What is the difference between the T17430SSSOS and the T17430SS?

Topics: Features
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
3 weeks, 6 days ago
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FloridaDave
Stuart, FL, USA
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Answer: 
Hi FloridaDave, Thank you for your question. The only difference between the T17430-SSSOS and the T17430-SS is the tub spout adapter that comes with the faucet. The SOS stands for slip on spout. This adapter is made to slide over a 1/2" copper pipe and tighten with a set screw. The T17430-SS comes with an adapter that will sweat onto a 1/2" copper pipe or screw on a 1/2" galvanized pipe.
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Dave
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3 weeks, 4 days ago
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How do I reverse the hot and cold water on my delta 1400 shower valve

4 weeks ago
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Bill
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Answer: 
Hi Bill, Thank you for your question. To reverse the hot and cold on your model 1400 shower valve you will want to remove the cartridge, rotate it 180 degrees and reinstall. The cartridge will have hot side written on it, just orient the hot side to your hot water supply side. I have attached a link to a how to replace a Delta tub or shower cartridge video below. This video will show you the steps to remove and replace the cartridge.
Thanks,
Dave

http://www.deltafaucet.com/tools-re...
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3 weeks, 6 days ago
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I changed the cartridge part # RP46074 but I still have higher pressure at shower head witch is ok but my since this started at the head my hot water is running out sooner, can you help ?
Topics: Care/Maintenance
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
4 weeks, 2 days ago
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David
Sayre, PA, USA
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Answer: 
Hi David, Thank you for your question. If changing the RP46074 cartridge improved your shower head pressure then more water is going through the valve and out of the shower head. This would use up the available hot water faster than an underperforming showerhead would. Most showerheads have a flowrate of 2.5 gallons per minute.
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Dave
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4 weeks ago
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Which Delta R10000

I'm installing a shower only system in a stand up shower enclosure. We are using Dryden T17251-RB. If i'm reading everything correctly it seems I can use R10000-UNBX (then plug the tub outlet) or I can get R10000-UNBXHF.

Is there a reason not to go with UNBXHF? I'm not concerned with future expansion, but did want to confirm the High Flow didn't have limitations (such as water pressure needed or if it would be too much for the trim option we are picking).

Thanks
Topics: Assembly
Age: 35 to 44
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
1 month ago
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Unisaw1
Mass
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Answer: 
Hi Unisaw1, Thank you for your question. The R10000-UNBXHF offers a higher flow rate than the R10000-UNBX since it does not have the tub spout port. With your selected 17 series trim at 60 psi the difference would be .62 gallons per minute. Since you are not concerned about future expansion the R10000-UNBX with the tub spout port plugged or the R10000-UNBXHF will provide plenty of water for the Dryden T17251-RB.
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Dave
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1 month ago
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delta pop up shower drain

How do I remove the pop up part to clean drain?
Topics: Care/Maintenance
1 month, 1 week ago
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mo
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Answer: 
Hi Mo, Thank you for your question. To remove the pop up stopper assembly you will first have to unscrew the round cap on top of the assembly. Once the cap is removed you will see a fitting that you can unscrew with a screw driver to remove the stopper assembly.
Thnaks,
Dave
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1 month ago
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Topics: Assembly
Age: 45 to 54
Gender: Female
1 month, 3 weeks ago
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Lisa
NC
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Answer: 
Hi Lisa, Thank you for your question. There is no way to put the entire In2ition showerhead onto a slide bar but you can put the hand held part of the showerhead onto a universal adjustable wall bar like the model 55041-PK.
Thanks,
Dave
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1 month, 3 weeks ago
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low water pressure from In2ition shower head

The water pressure in my house is normal and the shower head I just replaced had good pressure for showering. However, I just installed the 58472-SS In2ition and the water pressure coming out is dismal at best. Are there any tips for increasing the pressure from this head?
Topics: Performance, Care/Maintenance
Age: 35 to 44
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Advanced
1 month, 3 weeks ago
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Brian
Austin, TX, USA
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Answer: 
Hi Brian, Thank you for your question. The In2ition showerhead has a flow rate of 2.5 gallons per minute. Check the connections at the shower arm mount and where the handheld showerhead hose attaches to make sure that no debris got into the lines during installation.
Thanks,
Dave
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1 month, 3 weeks ago
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Why will the handheld not work?

I have the 58469-rb-pk showerhead. Why will no water come out of the handheld when the button is pushed. Contractor installed it, and the other part works fine.
Topics: Performance
Age: 35 to 44
Gender: Female
Project Type: New
Ownership: < 1 year
Skill Level: Beginner
1 month, 3 weeks ago
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Liz
Overland Park, KS, USA
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Answer: 
Hi Liz, Thank you for your question. The diverter on the model 58469-RB-PK is located on the shower arm mount behind the right hand side of the fixed showerhead. This lever is what will allow you to use the fixed showerhead only, hand held showerhead only, or both at the same time. The button on the hand held shower switches between the different spray patterns that are available.
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Dave
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1 month, 3 weeks ago
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