Frequently Asked Questions

Showers

After turning off my shower, water continues to drip from the shower head for a minute or so. Is something wrong?

Nothing is wrong with your faucet. The shower head is simply emptying its reservoir of water.

Are there any hints in maintaining a pressure balance valve?

The spool and sleeve, the part of the Monitor pressure balance valve that blends the hot and cold water, may not be working properly. This is often caused by mineral deposits that build up over time. To solve, follow the steps below based on your model.

Tools you may need:


tools pressure balance leak

  1. Shut off water supply.

    pressure balance valve leak

  2. There are two types of valves. Choose a or b below depending on your series

    1. 1300/1400 Series: Remove handle.

    2. 1700/1800 Series: Remove temperature knob, cover and handle.

  3. Twist and pull sleeve to remove it.

  4. Unscrew brass bonnet nut.

  5. Remove cartridge.

  6. Soak cartridge in a 50/50 vinegar and water solution for 24 hours to remove any mineral deposits.

NOTE: Unless both hot and cold water supplies are turned on, the pressure balance valve will allow only a dribble of water to flow through the valve.

Helpful Hints:

  1. Before removing valve cartridge assembly for any maintenance, be sure to note the position of the stop on the cap. The valve cartridge assembly must always be put back in the same position. For normal installations, the stop on the cap will face the left.

    BE SAFE! After you have finished the installation, turn on valve to make sure COLD WATER FLOWS FIRST.

  2. To remove valve cartridge from body, shut off water supplies and remove handle and bonnet nut. Do not pry the valve cartridge out of the body with a screwdriver. Place handle on stem and rotate counterclockwise approximately 1/4 turn after the stop has been contacted. Lift valve cartridge out of body.

  3. To remove seats and springs, remove valve cartridge. Separate cap assembly from the housing assembly by rotating the cap assembly counterclockwise 90 degrees. Separate cap and housing assemblies. Remove seats and springs and replace. Place the largest diameter of the spring into the seat pocket first and then press the tapered end of the seal over the spring. Reassemble valve cartridge and replace in body following instructions given in 1 above.

  4. If the water in your area has lime, rust, sand or other contaminants in it, your pressure balance valve will require periodic inspection. The frequency of the inspection will depend on the amount of contaminants in the water. To inspect valve cartridge remove it and follow the steps in note 1 above. Turn the valve to the full mix position and shake the cartridge vigorously. If there is a rattling sound, the unit is functional and can be reinstalled following instructions given in note 1 above. If there is no rattle,replace the housing assembly (RP19805).

I don't want to change my plumbing. What kind of shower can I get?

If you don’t want to modify any of your plumbing, you can get a standard shower, which you can customize with by simply choosing your own configuration options. You can also get a jetted shower, which can give you that spa-like experience without requiring a major overhaul of your entire bathroom.

 

See Your Shower Experience for more information on the options available.

What is a custom shower?

With a custom shower from Delta, you can customize to your heart’s content and create the shower of your dreams. This is your opportunity to get everything just the way you imagined it. You can pick the combination of shower heads, body sprays and hand showers that will work best for you and create the ultimate custom shower experience.

 

See Your Showering Experience for more information.

What is a jetted shower?

Delta’s Jetted Shower™ is the only semi-custom shower in the industry. It features a shower head and two spray jets with a wide, revitalizing, yet relaxing spray. You can add functionality by selecting the Jetted Shower XO (eXtra Outlet) and choosing an additional shower head, In2ition® Shower, XO Jet Module™ or hand shower.

 

See Your Shower Experience for more information on your options.

My 1300/1400 Series Monitor is leaking out of the shower head or spout. What do I need?

You need a new cartridge assembly, part number RP19804. You may notice that the new one will be blue and white while yours may be white. This is just a change in manufacturing which will not affect your ability to use it.For instructions on how to replace the cartridge assembly, watch this how to video.

1300 1400 series monitor leak

What do I do about water dripping from the spout of my two-handle (or three-handle) tub/shower faucet?

First, we need to find out if the hot or cold valve is causing the leak. Let's begin by troubleshooting with the hot valve:

  1. Shut off the hot water supply. If you can't find the shut-off for your tub/shower valve, shut off the water to your house by using your water shut-off valve.
  2. Remove the faucet handle. To do this, depending on your handle type, you will need a Phillips screwdriver or an Allen wrench.
  3. Remove the chrome bonnet nut using an adjusting wrench.
  4. Remove stem extender.
  5. Remove stem assembly by pulling straight out.
  6. Remove the extender and stem assembly.
  7. Remove the seats and springs.
  8. Examine them for wear or debris and wipe out any debris in the depression where the seats and springs sit in the valve body.
  9. Replace the seats and springs. (Delta Genuine Part RP4993 -€“ two sets per package).
  10. Reassemble the faucet to see if the drip has stopped.

If the drip persists, repeat the above steps on the cold valve.

If you've replaced the seats and springs and the problem continues, replace both stem assemblies (Delta Genuine Part RP1740 - one stem assembly per package).

If all of the above has not fixed your leak, and your valve is more than 10 or 15 years old, it is possible that the actual faucet body may have developed a leak. If so, you will need to replace your tub/shower valve with a new one.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

What do I do about water flowing from my diverter tub spout while it is in the shower mode?

It is normal for a small (pencil thin) stream of water to continue to flow from the tub spout when the shower is in operation. If the amount of water flow is excessive, then this indicates a problem with the diverter located in the tub spout. This cannot be repaired and the spout must be replaced. Remove the tub spout and replace it with a Genuine Delta tub spout.

To locate a local source for Delta tub spouts, contact licensed professional plumbing contractor or Delta showroom, or call 1-800-345-DELTA (3358), or e-mail us for assistance.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

What do I do if my single lever tub or shower leaks under the handle?

If this is a non-pressure balance tub or shower:

On a single handle tub or shower, you need to tighten the adjusting ring or replace the cam and packing.

  1. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full on hot and cold mixed position and pressure is exerted down on the handle.

  2. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening of the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

If leak persists, you may need to replace the cam and packing using Delta Genuine Parts.

  1. Shut off water supply.

  2. Cover drain opening so parts don't fall into it.

  3. If you have a lever handle with a red and blue hot/cold button, pry it off to expose the set screw. Loosen the set screw with an Allen wrench and remove the handle. If you have a knob handle, pry off the handle button, remove the screw and lift off the handle.

  4. Unscrew the cap counterclockwise and lift off. If the cap is too difficult to unscrew by hand, loosen the gray or white adjusting ring in the cap and try again. If it is still too difficult to remove by hand, place a crescent wrench at the top of it and turn counterclockwise. To avoid damaging the faucet finish, you may want to place a jar opener gripper between the cap and wrench or a heavy cloth such as a towel between the cap and wrench.

    CAUTION: IF YOU NOTICE THE CAM TURNING ALSO, QUIT TURNING IMMEDIATELY AND CALL A PLUMBER.

  5. Remove cam, packing and ball by lifting up on ball stem.

  6. Place replacement packing and cam over stem of ball and engage tab on cam with slot in body. Push down.

  7. Partially unscrew adjusting ring and then place cap over ball stem and hand tighten onto body, while pushing down on cam to keep cam's tab engaged with slot in body.

  8. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full on hot and cold mixed position and pressure is exerted down on the handle.

  9. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening of the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

Why does water come out of my shower head and the spout at the same time?

Most likely, you are experiencing "shower-rise" where the water can’t get out of the spout as fast as it flows through the valve. This causes the water to back up and come out the shower head. There can be one of several reasons for this:

  1. The valve could be upside down
  2. The length from the valve to the tub spout is outside of the 8" to 18" rule
  3. There is more than one 90-degree angle
  4. Something other than copper or galvanized pipe was used going to the spout
  5. The most common reason is that there is something restricting the water flow to the spout, e.g. solder or something lodged in the pipe. Something is impeding the flow of water to the spout and causing it to back up and go out the shower head. If this is the cause of shower-rise it is possible to remove the blockage by removing the tub spout; then, feeding a plumber’s snake or a speedometer cable up through the tub drop. The act of feeding it causes it to twirl and loosen the blockage. Be sure to flush the valve before reinstalling the tub spout. Be sure to check the tub spout itself for blockage.
If none of these help, you may need to call a plumber.  After the shower has been installed and the wall has been closed, there is little that can be done to remedy this situation yourself.

Customer Q & A

(141 Questions : 147 Answers)

Product Q&A

Ask your questions. Share your answers.

 
 
« Back
 
 
I am looking at purchasing the Delta mixing valve trim to accommodate a rain shower/handheld combo system. The current valve trim is very long, about 9-10". Does Delta make a valve trim in oil rubbed bronze of this size?
Topics: Purchase
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Intermediate
1 week, 2 days ago
Customer avatar
by
Dennis H.
Midland, TX, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Dennis,

Thank you for your question! The RP29827RB Venetian Bronze renovation cover plate is 13" wide and 8 1/8" tall and cab be installed behind any of our round escutcheon plates. We do not have an Oil Rubbed Bronze version of this product.

http://www.deltafaucet.com/repairpa...

Best regards,
Jon
3 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet3 is loaded.
Additional information about DeltaFaucet3 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Topics: Purchase
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
1 week, 6 days ago
Customer avatar
by
Ray
Florida, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Ray, Thank you for your question!
The 75589 comes in a Satin Nickel finish which is comparable to Brushed Nickel or Stainless Steel. The shower head should also the shower head should pivot a little.

Best regards, Brandis
1 week, 6 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet7 is loaded.
Additional information about DeltaFaucet7 could not be loaded.
+1point
1out of 1found this answer helpful.
Was this helpful?helpful1unhelpful0
Has staff answer
Has expert answer
 
1 answer

What does PK mean?

I'm interested in the In2ition Shower heads. What is the difference between 58045 and 58469-PK. I'm a senior and wonder what model would be the best for me? Thanks.
Topics: Features, Performance, Purchase
Age: 65 or over
Gender: Female
Project Type: Replacement
2 weeks ago
Customer avatar
by
Elizabeth
Michigan
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Elizabeth,

Thank you for your question. The 58469-PK has a Chrome backplate and a 60-82" stretchable metal hose. The 58045 has a gray backplate and a 69" hose. PK refers only to the packaging (clam shell).

Best regards,
Jon
1 week, 6 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet3 is loaded.
Additional information about DeltaFaucet3 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Topics: Performance
Age: 65 or over
Gender: Female
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
2 weeks, 1 day ago
Customer avatar
by
Cathy
Illinois
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hello Cathy,

Thanks for your question! Here is a How To Video on adjusting the Rotational Limit Stop:

http://www.deltafaucet.com/shopping...

I hope this helps!
2 weeks ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet9 is loaded.
Additional information about DeltaFaucet9 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has staff answer
Has expert answer
 
1 answer

Is there an adhesive holder for the handheld shower #75590sn?

Topics: Features
3 weeks, 1 day ago
Customer avatar
by
Bill
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Bill, Thank you for your question!
The 75590SN should include an anywhere suction cup mount which does have adhesive on the back. I hope this informaiton is helpful.

Best regards, Brandis
2 weeks, 3 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet7 is loaded.
Additional information about DeltaFaucet7 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Topics: Assembly
3 weeks, 3 days ago
Customer avatar
by
Ed
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Ed,

Thank you for your question. Do you by chance know the model number that you are looking at? Each model might have slightly different drain locations, so we would need to know the exact model number to give an accurate location.

Thanks,
Nick
3 weeks, 2 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DBS2013 is loaded.
Additional information about DBS2013 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
I bought the Delta Arabella shower faucet at Menards with the larger H2Okinetic shower head.
Topics: Assembly
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
4 weeks, 1 day ago
Customer avatar
by
Robert Albrecht
Wichita, KS, USA
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Robert,

Thank you for your question! We don't have an exact specification for the height of the shower arm, but we suggest that the shower head be installed about 6" above the tallest person in the home.

Best regards,
Jon
3 weeks, 6 days ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet3 is loaded.
Additional information about DeltaFaucet3 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Topics: Assembly
Age: 65 or over
Gender: Male
Skill Level: Intermediate
4 weeks, 1 day ago
Customer avatar
by
Marty
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Marty,

Thank you for your question! Unfortunately, the 600 series valve will not work with the 1700 trim parts. The valve would need to be replaced with an R10000 Rough-In Valve.

http://www.deltafaucet.com/bath/det...

Best regards,
Jon
4 weeks ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet3 is loaded.
Additional information about DeltaFaucet3 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Topics: Assembly
1 month, 1 week ago
Customer avatar
by
Bill
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi Bill,

Thank you for your question about the 40084 Shower Wall Set. We recommend using an adhesive and caulking that if for tubs and surrounds, and is safe for, or bonds to plastics or polystyrene.

Thanks,
Nick
1 month ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DBS2013 is loaded.
Additional information about DBS2013 could not be loaded.
0points
0out of 0found this answer helpful.
Was this helpful?helpful0unhelpful0
Has staff answer
Has expert answer
 
1 answer

Volume Control

I had a Delta 17 series shower valve installed. I prefer showers of varying water intensities. When the volume lever is at full, the temperature lever works well. However, when the volume lever is adjusted between between trickle and half, the water becomes too cold regardless of where the temperature lever is set. Is this normal?
Topics: Performance
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
1 month, 2 weeks ago
Customer avatar
by
George
Michigan
0points
0out of 0found this question helpful.
Was this helpful?helpful0unhelpful0

Answers

Answer: 
Hi George,

Thank you for your question! The valve is designed to only provide cold flow at lower flow rates as a safety feature. While you do have some control over the volume of water, we recommend to use the handle in the full open position.

Best regards,
Jon
1 month, 1 week ago
Customer avatar
by
Read all my Q&A
 
Please wait while more information about DeltaFaucet3 is loaded.
Additional information about DeltaFaucet3 could not be loaded.
+1point
1out of 1found this answer helpful.
Was this helpful?helpful1unhelpful0
  • 2016-02-12 T06:50:08.218-06:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_faq_showers, prod, sort_default
2 3 4 5 6 next>>
  • 2016-02-12 T06:50:08.222-06:00
  • bvseo_lps, prod_bvqa, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasquestionsanswers
  • loc_en_US, sid_faq_showers, prod, sort_default