Frequently Asked Questions

Showers

After turning off my shower, water continues to drip from the shower head for a minute or so. Is something wrong?

Nothing is wrong with your faucet. The shower head is simply emptying its reservoir of water.

Are there any hints in maintaining a pressure balance valve?

The spool and sleeve, the part of the Monitor pressure balance valve that blends the hot and cold water, may not be working properly. This is often caused by mineral deposits that build up over time. To solve, follow the steps below based on your model.

Tools you may need:


tools pressure balance leak

  1. Shut off water supply.

    pressure balance valve leak

  2. There are two types of valves. Choose a or b below depending on your series

    1. 1300/1400 Series: Remove handle.

    2. 1700/1800 Series: Remove temperature knob, cover and handle.

  3. Twist and pull sleeve to remove it.

  4. Unscrew brass bonnet nut.

  5. Remove cartridge.

  6. Soak cartridge in a 50/50 vinegar and water solution for 24 hours to remove any mineral deposits.

NOTE: Unless both hot and cold water supplies are turned on, the pressure balance valve will allow only a dribble of water to flow through the valve.

Helpful Hints:

  1. Before removing valve cartridge assembly for any maintenance, be sure to note the position of the stop on the cap. The valve cartridge assembly must always be put back in the same position. For normal installations, the stop on the cap will face the left.

    BE SAFE! After you have finished the installation, turn on valve to make sure COLD WATER FLOWS FIRST.

  2. To remove valve cartridge from body, shut off water supplies and remove handle and bonnet nut. Do not pry the valve cartridge out of the body with a screwdriver. Place handle on stem and rotate counterclockwise approximately 1/4 turn after the stop has been contacted. Lift valve cartridge out of body.

  3. To remove seats and springs, remove valve cartridge. Separate cap assembly from the housing assembly by rotating the cap assembly counterclockwise 90 degrees. Separate cap and housing assemblies. Remove seats and springs and replace. Place the largest diameter of the spring into the seat pocket first and then press the tapered end of the seal over the spring. Reassemble valve cartridge and replace in body following instructions given in 1 above.

  4. If the water in your area has lime, rust, sand or other contaminants in it, your pressure balance valve will require periodic inspection. The frequency of the inspection will depend on the amount of contaminants in the water. To inspect valve cartridge remove it and follow the steps in note 1 above. Turn the valve to the full mix position and shake the cartridge vigorously. If there is a rattling sound, the unit is functional and can be reinstalled following instructions given in note 1 above. If there is no rattle,replace the housing assembly (RP19805).

I don't want to change my plumbing. What kind of shower can I get?

If you don’t want to modify any of your plumbing, you can get a standard shower, which you can customize with by simply choosing your own configuration options. You can also get a jetted shower, which can give you that spa-like experience without requiring a major overhaul of your entire bathroom.

 

See Your Shower Experience for more information on the options available.

What is a custom shower?

With a custom shower from Delta, you can customize to your heart’s content and create the shower of your dreams. This is your opportunity to get everything just the way you imagined it. You can pick the combination of shower heads, body sprays and hand showers that will work best for you and create the ultimate custom shower experience.

 

See Your Showering Experience for more information.

What is a jetted shower?

Delta’s Jetted Shower™ is the only semi-custom shower in the industry. It features a shower head and two spray jets with a wide, revitalizing, yet relaxing spray. You can add functionality by selecting the Jetted Shower XO (eXtra Outlet) and choosing an additional shower head, In2ition® Shower, XO Jet Module™ or hand shower.

 

See Your Shower Experience for more information on your options.

My 1300/1400 Series Monitor is leaking out of the shower head or spout. What do I need?

You need a new cartridge assembly, part number RP19804. You may notice that the new one will be blue and white while yours may be white. This is just a change in manufacturing which will not affect your ability to use it.For instructions on how to replace the cartridge assembly, watch this how to video.

1300 1400 series monitor leak

What do I do about water dripping from the spout of my two-handle (or three-handle) tub/shower faucet?

First, we need to find out if the hot or cold valve is causing the leak. Let's begin by troubleshooting with the hot valve:

  1. Shut off the hot water supply. If you can't find the shut-off for your tub/shower valve, shut off the water to your house by using your water shut-off valve.
  2. Remove the faucet handle. To do this, depending on your handle type, you will need a Phillips screwdriver or an Allen wrench.
  3. Remove the chrome bonnet nut using an adjusting wrench.
  4. Remove stem extender.
  5. Remove stem assembly by pulling straight out.
  6. Remove the extender and stem assembly.
  7. Remove the seats and springs.
  8. Examine them for wear or debris and wipe out any debris in the depression where the seats and springs sit in the valve body.
  9. Replace the seats and springs. (Delta Genuine Part RP4993 -€“ two sets per package).
  10. Reassemble the faucet to see if the drip has stopped.

If the drip persists, repeat the above steps on the cold valve.

If you've replaced the seats and springs and the problem continues, replace both stem assemblies (Delta Genuine Part RP1740 - one stem assembly per package).

If all of the above has not fixed your leak, and your valve is more than 10 or 15 years old, it is possible that the actual faucet body may have developed a leak. If so, you will need to replace your tub/shower valve with a new one.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

What do I do about water flowing from my diverter tub spout while it is in the shower mode?

It is normal for a small (pencil thin) stream of water to continue to flow from the tub spout when the shower is in operation. If the amount of water flow is excessive, then this indicates a problem with the diverter located in the tub spout. This cannot be repaired and the spout must be replaced. Remove the tub spout and replace it with a Genuine Delta tub spout.

To locate a local source for Delta tub spouts, contact licensed professional plumbing contractor or Delta showroom, or call 1-800-345-DELTA (3358), or e-mail us for assistance.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

What do I do if my single lever tub or shower leaks under the handle?

If this is a non-pressure balance tub or shower:

On a single handle tub or shower, you need to tighten the adjusting ring or replace the cam and packing.

  1. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full on hot and cold mixed position and pressure is exerted down on the handle.

  2. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening of the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

If leak persists, you may need to replace the cam and packing using Delta Genuine Parts.

  1. Shut off water supply.

  2. Cover drain opening so parts don't fall into it.

  3. If you have a lever handle with a red and blue hot/cold button, pry it off to expose the set screw. Loosen the set screw with an Allen wrench and remove the handle. If you have a knob handle, pry off the handle button, remove the screw and lift off the handle.

  4. Unscrew the cap counterclockwise and lift off. If the cap is too difficult to unscrew by hand, loosen the gray or white adjusting ring in the cap and try again. If it is still too difficult to remove by hand, place a crescent wrench at the top of it and turn counterclockwise. To avoid damaging the faucet finish, you may want to place a jar opener gripper between the cap and wrench or a heavy cloth such as a towel between the cap and wrench.

    CAUTION: IF YOU NOTICE THE CAM TURNING ALSO, QUIT TURNING IMMEDIATELY AND CALL A PLUMBER.

  5. Remove cam, packing and ball by lifting up on ball stem.

  6. Place replacement packing and cam over stem of ball and engage tab on cam with slot in body. Push down.

  7. Partially unscrew adjusting ring and then place cap over ball stem and hand tighten onto body, while pushing down on cam to keep cam's tab engaged with slot in body.

  8. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full on hot and cold mixed position and pressure is exerted down on the handle.

  9. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening of the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

Why does water come out of my shower head and the spout at the same time?

Most likely, you are experiencing "shower-rise" where the water can’t get out of the spout as fast as it flows through the valve. This causes the water to back up and come out the shower head. There can be one of several reasons for this:

  1. The valve could be upside down
  2. The length from the valve to the tub spout is outside of the 8" to 18" rule
  3. There is more than one 90-degree angle
  4. Something other than copper or galvanized pipe was used going to the spout
  5. The most common reason is that there is something restricting the water flow to the spout, e.g. solder or something lodged in the pipe. Something is impeding the flow of water to the spout and causing it to back up and go out the shower head. If this is the cause of shower-rise it is possible to remove the blockage by removing the tub spout; then, feeding a plumber’s snake or a speedometer cable up through the tub drop. The act of feeding it causes it to twirl and loosen the blockage. Be sure to flush the valve before reinstalling the tub spout. Be sure to check the tub spout itself for blockage.
If none of these help, you may need to call a plumber.  After the shower has been installed and the wall has been closed, there is little that can be done to remedy this situation yourself.

Customer Q & A

(66 Questions : 72 Answers)

Product Q&A

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Topics: remodel shower trim
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
2 weeks, 3 days ago
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Ajf
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Answer: 
Hi Ajf, Thank you for your question. The RP29827 shower renovation cover plate is available in chrome, brilliance polished brass, venetian bronze, and brilliance stainless finishes. This plate is made to go around the single handle faucet escutcheon and cover the holes from a 2 handle installation.
http://www.deltafaucet.com/parts/de...
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Dave
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2 weeks, 2 days ago
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Less hot water pressure than cold. Can diverter be adjusted?

Topics: Care/Maintenance
Age: 55 to 64
Gender: Female
Project Type: New
Ownership: < 1 year
Skill Level: Beginner
3 weeks, 2 days ago
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kathy egan
Philadelphia, PA, USA
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Answer: 
Hi Kathy, Thank you for your question. If you always have large differences between hot/cold water pressures, then the faucet will only allow the minimum amount of pressure through. If you have a hot water supply of 25 pounds per square inch and a cold water supply of 60 pounds per square inch then the faucet will always operate at 25 pounds per square inch. There is no adjustment on the faucet that will change the pressure.
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Dave
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3 weeks, 2 days ago
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Delta T17294-I Linden Monitor 17 Series and Shower with In2Ition Two-In-One Shower, Chrome by Delta

Delta T17494-I Linden Monitor 17 Series Tub and Shower with In2ition Two-in-One Shower, Chrome
Topics: Features
Age: 55 to 64
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Advanced
1 month ago
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Dirk
Avondale, AZ
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Answer: 
Hi Dirk, Thank you for your question. The dimensions of the showerhead that comes in the T17294-I shower trim is a 6.15" diameter and 11" tall.
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Dave
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1 month ago
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Will your 47-3/8" shower doors fit a 48" opening?

My shower opening is exactly 48" wide. Will your 47-3/8" sliding glass shower door work for this opening?
Your 59-3/8" doors are too large, and I couldn't find any doors on your site for sizes in between. Thanks.
Topics: Features, dimensions
Project Type: New
1 month ago
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Bob
NYC
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Answer: 
Hi Bob, Thank you for question. The shower doors fit an opening minimum of 43-3/8 in. and a maximum of 47-3/8 in. They are not large enough to fit your 48" opening.
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Dave
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1 month ago
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Water delivery in shower

Having just moved into a condo, we wanted to replace the shower head with a adjustable arc wall bar. Found model 75800140 and installed it.
My water pressure delivers a gallon of water w/o hand shower attached in 22 seconds, while with hand shower at 39 sec.
Flow with hand shower very slow and almost at a dribble.
Is there anything I can do to increase water delivery at shower head??
Thanks,

Eric Ross
Topics: Performance
Age: 65 or over
Project Type: Replacement
Ownership: < 1 year
1 month, 3 weeks ago
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Rick
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Answer: 
Hi Rick, Thank you for your question. Check the inlet of the hand shower and make sure the debris screen is clear. Sometimes during installation debris can break loose and get into the unit. The hand shower on the model 75800140 is rated at 2.5gpm at 80psi. The lower the household water pressure, the less gallons per minute the showerhead can deliver. I have attached the spec sheet for the model below that will show the flowrates.
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Dave
http://www.deltafaucet.com/customer...
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1 month, 2 weeks ago
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I run the plumbing? I hope to find a 3/4 feed control valve. Do you have any modern hand held shower heads that are metal?
Topics: Assembly
Age: 65 or over
Gender: Male
Project Type: New
Skill Level: Intermediate
1 month, 3 weeks ago
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Craig
Langhorne, PA, USA
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Answer: 
Hi Craig, Thank you for your question. The water requirements needed to run your selection of 2 hand showers and 4 body sprays would be at a minimum 7.2 gallons per minute for just the body sprays. None of our valve/cartridge combinations (1/2" inlets/outlets) including the ideal set up of the R10000-UNBXHF rough, a 17 series thermostatic cartridge and household water pressure of 80 psi can provide enough water to run the body sprays and 1 hand shower at the same time. We recommend that you look at the Sensori high flow shower roughs available on Brizo.com. The sensori valve has 3/4" inlets and at 60 psi flows at a rate of 12 gpm. Brizo also offers a metal hand shower.
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Dave
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1 month, 3 weeks ago
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How do I turn off jet modules?

the jets spray me right in the face I hate them how can I turn then off?
Topics: Performance
Age: 45 to 54
Gender: Female
Project Type: New
Ownership: < 1 year
Skill Level: Intermediate
1 month, 3 weeks ago
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kward0404
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Answer: 
Hi kward0404, Thank you for your question. In most cases the body jets have a lever style diverter plumbed in which would allow you to switch between the shower features. For example if you had a showerhead and body jets the diverter would allow you to use the showerhead only, body jets only , or both at the same time. If no diverter is present in your shower there is no way to turn the body jets off.
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Dave
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sweat vs. soulder

Hi, I have a Delta trim kit, T17478. I need it to sweat onto 1/2" copper pipe. We have a part that wants us to soulder it on. Is there any kind of piece we could get that lets us attach it a different way. We saw other ones that slid on with a tightener that allowed something to screw on from there. Or is there another faucet that matched the trim (since we have already installed the rest of it) that can sweat without souldering.

Thanks,
Topics: Assembly
Age: 25 to 34
Gender: Female
2 months, 1 week ago
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Kelli
Vancouver, WA, USA
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Answer: 
Hi Kelli, Thank you for your question. Sweating and soldering are 2 different terms referring to the same process, sweating (joining and soldering) copper pipes. Your local hardware or home center should be able to offer you alternates to sweating/soldering to attach your pipes to the valve. There are several brands of fittings made to slide over the copper pipe to make the connections easier for the DIYer.
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Dave
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What trim kit will work on my shower & bathtub faucet

Hi, I have a Delta shower faucet and bathtub faucet that were installed in 1992. The shower and bathtub are both separate and not a tub/shower combination. I am looking to update the trim without having to hire a plumber. I am not sure which model my shower faucet or my bathtub faucet are and would like to know what Trim kits will work with these two separate faucets without replacing the valves (internal plumbing).
Topics: Care/Maintenance
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Beginner
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2 months, 1 week ago
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Pete
Southlake, TX, USA
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Answer: 
Hi Pete, Thank you for your question. Your shower faucet is a 1300/1400 series faucet. Any of the new 13/14 series trims will work with your existing rough in valve. The new trims will come with a cartridge, this cartridge will not work in your existing rough. You will have to continue to use your existing cartridge or replace it with a new RP9804.

As a rule of thumb most roman tub trims can be replaced with our current models if the set screw that holds the spout down is in the back of the spout. Your set screw is located on the back of the spout. Please remove your spout and verify that the spout connection is the same as our current rough the R2707. Here is a link to the product:
http://www.deltafaucet.com/bath/det...
If they match the new roman tub trims will fit on your existing rough in valve. If your tub has a second smaller hole under the spout where the anti-swivel pin was mounted the new spouts will not be large enough to cover the hole.
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Dave
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2 months, 1 week ago
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What trim kit will work with my faucet.

Hi, I have a Delta faucet that was installed in 1999. I am looking to update the trim without having to hire a plumber. I am not sure which model my faucet is and would like to know what Trim kit will work with it.

Thanks!
Topics: Purchase, Care/Maintenance
Age: 25 to 34
Gender: Female
Ownership: 10+ years
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3 months, 1 week ago
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Kelli
Vancouver, WA, USA
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Answer: 
Hi Kelli, Thank you for your question. Your existing faucet is our 1700 series. Our current Monitor 17 series trims will work with your existing rough in valve. The new trim will ship with a new cartridge. The new cartridge will not fit your existing rough, leave your existing cartridge in place or replace it with a new RP32104. The majority of our collections will have a Monitor 17 series trim to give you plenty of choices both in style and finish.
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Dave
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