Frequently Asked Questions

Showers

After turning off my shower, water continues to drip from the shower head for a minute or so. Is something wrong?

Nothing is wrong with your faucet. The shower head is simply emptying its reservoir of water.

Are there any hints in maintaining a pressure balance valve?

The spool and sleeve, the part of the Monitor pressure balance valve that blends the hot and cold water, may not be working properly. This is often caused by mineral deposits that build up over time. To solve, follow the steps below based on your model.

Tools you may need:


tools pressure balance leak

  1. Shut off water supply.

    pressure balance valve leak

  2. There are two types of valves. Choose a or b below depending on your series

    1. 1300/1400 Series: Remove handle.

    2. 1700/1800 Series: Remove temperature knob, cover and handle.

  3. Twist and pull sleeve to remove it.

  4. Unscrew brass bonnet nut.

  5. Remove cartridge.

  6. Soak cartridge in a 50/50 vinegar and water solution for 24 hours to remove any mineral deposits.

NOTE: Unless both hot and cold water supplies are turned on, the pressure balance valve will allow only a dribble of water to flow through the valve.

Helpful Hints:

  1. Before removing valve cartridge assembly for any maintenance, be sure to note the position of the stop on the cap. The valve cartridge assembly must always be put back in the same position. For normal installations, the stop on the cap will face the left.

    BE SAFE! After you have finished the installation, turn on valve to make sure COLD WATER FLOWS FIRST.

  2. To remove valve cartridge from body, shut off water supplies and remove handle and bonnet nut. Do not pry the valve cartridge out of the body with a screwdriver. Place handle on stem and rotate counterclockwise approximately 1/4 turn after the stop has been contacted. Lift valve cartridge out of body.

  3. To remove seats and springs, remove valve cartridge. Separate cap assembly from the housing assembly by rotating the cap assembly counterclockwise 90 degrees. Separate cap and housing assemblies. Remove seats and springs and replace. Place the largest diameter of the spring into the seat pocket first and then press the tapered end of the seal over the spring. Reassemble valve cartridge and replace in body following instructions given in 1 above.

  4. If the water in your area has lime, rust, sand or other contaminants in it, your pressure balance valve will require periodic inspection. The frequency of the inspection will depend on the amount of contaminants in the water. To inspect valve cartridge remove it and follow the steps in note 1 above. Turn the valve to the full mix position and shake the cartridge vigorously. If there is a rattling sound, the unit is functional and can be reinstalled following instructions given in note 1 above. If there is no rattle,replace the housing assembly (RP19805).

I don't want to change my plumbing. What kind of shower can I get?

If you don’t want to modify any of your plumbing, you can get a standard shower, which you can customize with by simply choosing your own configuration options. You can also get a jetted shower, which can give you that spa-like experience without requiring a major overhaul of your entire bathroom.

 

See Your Shower Experience for more information on the options available.

What is a custom shower?

With a custom shower from Delta, you can customize to your heart’s content and create the shower of your dreams. This is your opportunity to get everything just the way you imagined it. You can pick the combination of shower heads, body sprays and hand showers that will work best for you and create the ultimate custom shower experience.

 

See Your Showering Experience for more information.

What is a jetted shower?

Delta’s Jetted Shower™ is the only semi-custom shower in the industry. It features a shower head and two spray jets with a wide, revitalizing, yet relaxing spray. You can add functionality by selecting the Jetted Shower XO (eXtra Outlet) and choosing an additional shower head, In2ition® Shower, XO Jet Module™ or hand shower.

 

See Your Shower Experience for more information on your options.

My 1300/1400 Series Monitor is leaking out of the shower head or spout. What do I need?

You need a new cartridge assembly, part number RP19804. You may notice that the new one will be blue and white while yours may be white. This is just a change in manufacturing which will not affect your ability to use it.For instructions on how to replace the cartridge assembly, watch this how to video.

1300 1400 series monitor leak

What do I do about water dripping from the spout of my two-handle (or three-handle) tub/shower faucet?

First, we need to find out if the hot or cold valve is causing the leak. Let's begin by troubleshooting with the hot valve:

  1. Shut off the hot water supply. If you can't find the shut-off for your tub/shower valve, shut off the water to your house by using your water shut-off valve.
  2. Remove the faucet handle. To do this, depending on your handle type, you will need a Phillips screwdriver or an Allen wrench.
  3. Remove the chrome bonnet nut using an adjusting wrench.
  4. Remove stem extender.
  5. Remove stem assembly by pulling straight out.
  6. Remove the extender and stem assembly.
  7. Remove the seats and springs.
  8. Examine them for wear or debris and wipe out any debris in the depression where the seats and springs sit in the valve body.
  9. Replace the seats and springs. (Delta Genuine Part RP4993 -€“ two sets per package).
  10. Reassemble the faucet to see if the drip has stopped.

If the drip persists, repeat the above steps on the cold valve.

If you've replaced the seats and springs and the problem continues, replace both stem assemblies (Delta Genuine Part RP1740 - one stem assembly per package).

If all of the above has not fixed your leak, and your valve is more than 10 or 15 years old, it is possible that the actual faucet body may have developed a leak. If so, you will need to replace your tub/shower valve with a new one.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

What do I do about water flowing from my diverter tub spout while it is in the shower mode?

It is normal for a small (pencil thin) stream of water to continue to flow from the tub spout when the shower is in operation. If the amount of water flow is excessive, then this indicates a problem with the diverter located in the tub spout. This cannot be repaired and the spout must be replaced. Remove the tub spout and replace it with a Genuine Delta tub spout.

To locate a local source for Delta tub spouts, contact licensed professional plumbing contractor or Delta showroom, or call 1-800-345-DELTA (3358), or e-mail us for assistance.

Note: Consumer safety is our number one concern. If you do not have experience with plumbing repairs, we recommend that you contact a licensed plumber for tub/shower repairs.

What do I do if my single lever tub or shower leaks under the handle?

If this is a non-pressure balance tub or shower:

On a single handle tub or shower, you need to tighten the adjusting ring or replace the cam and packing.

  1. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full on hot and cold mixed position and pressure is exerted down on the handle.

  2. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening of the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

If leak persists, you may need to replace the cam and packing using Delta Genuine Parts.

  1. Shut off water supply.

  2. Cover drain opening so parts don't fall into it.

  3. If you have a lever handle with a red and blue hot/cold button, pry it off to expose the set screw. Loosen the set screw with an Allen wrench and remove the handle. If you have a knob handle, pry off the handle button, remove the screw and lift off the handle.

  4. Unscrew the cap counterclockwise and lift off. If the cap is too difficult to unscrew by hand, loosen the gray or white adjusting ring in the cap and try again. If it is still too difficult to remove by hand, place a crescent wrench at the top of it and turn counterclockwise. To avoid damaging the faucet finish, you may want to place a jar opener gripper between the cap and wrench or a heavy cloth such as a towel between the cap and wrench.

    CAUTION: IF YOU NOTICE THE CAM TURNING ALSO, QUIT TURNING IMMEDIATELY AND CALL A PLUMBER.

  5. Remove cam, packing and ball by lifting up on ball stem.

  6. Place replacement packing and cam over stem of ball and engage tab on cam with slot in body. Push down.

  7. Partially unscrew adjusting ring and then place cap over ball stem and hand tighten onto body, while pushing down on cam to keep cam's tab engaged with slot in body.

  8. Tighten the adjusting ring until no water leaks around the stem when the faucet is in the full on hot and cold mixed position and pressure is exerted down on the handle.

  9. Loosening and tightening the adjusting ring also controls how hard or easy the handle is to use. Over tightening of the adjusting ring can cause premature wear of the seal surfaces necessitating frequent repairs.

Why does water come out of my shower head and the spout at the same time?

Most likely, you are experiencing "shower-rise" where the water can’t get out of the spout as fast as it flows through the valve. This causes the water to back up and come out the shower head. There can be one of several reasons for this:

  1. The valve could be upside down
  2. The length from the valve to the tub spout is outside of the 8" to 18" rule
  3. There is more than one 90-degree angle
  4. Something other than copper or galvanized pipe was used going to the spout
  5. The most common reason is that there is something restricting the water flow to the spout, e.g. solder or something lodged in the pipe. Something is impeding the flow of water to the spout and causing it to back up and go out the shower head. If this is the cause of shower-rise it is possible to remove the blockage by removing the tub spout; then, feeding a plumber’s snake or a speedometer cable up through the tub drop. The act of feeding it causes it to twirl and loosen the blockage. Be sure to flush the valve before reinstalling the tub spout. Be sure to check the tub spout itself for blockage.
If none of these help, you may need to call a plumber.  After the shower has been installed and the wall has been closed, there is little that can be done to remedy this situation yourself.

Customer Q & A

(82 Questions : 88 Answers)

Product Q&A

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THE TEMP20 SHOWER VALVE

WHEN YOU INITIALLY TURN ON THE SHOWER DO YOU TURN THE VALVE TO THE TEMPERATURE YOU WANT AND WAIT FOR THE VALVE TO REACH THAT TEMPERATURE OR DOES THE VALVE ONLY READ THE TEMPERATURE AT THE CARTRIDGE?
Topics: Features
6 days ago
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HOWARD216
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Answer: 
Hi Howard216, Thank you for your question. The valve reads the temperature of the water at the cartridge on the Temp2O shower trim.
Thanks,
Dave.
Skill Level: Advanced
6 days ago
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What is size of handle screw on 1400 series shower

Have a leak from shower and trying to get handle of but dont know allen key size.
Topics: Care/Maintenance
Age: 35 to 44
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
1 week, 1 day ago
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Thebazmundo
Chandler, AZ, USA
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Answer: 
Hi Thebazmundo, Thank you for your question. The most common sized allen wrench used on the handle set screws for our 1400 series faucets is 3/32".
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Dave
Skill Level: Advanced
1 week ago
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Performance change after model 17 cartridge replacement

I recently replaced the cartridge on my model T17051 shower control. Hot and cold work fine. What I have noticed is that the temperature setting has changed significantly. With the old cartridge, "comfortable" used to be when the temperature handle was at the boundary between red and blue on the volume control. Now the temperature handle needs to be at the hottest end of the red marking. I have compensated by increasing the limit of travel on the RLS.
Why do you think it changed, and how can I change the setting back to where it used to be?
Topics: Performance
3 weeks, 2 days ago
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Eric
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Answer: 
Hi Eric, Thank you for your question. Adjusting the rotational limit stop should allow for more hot water to enter the cartridge and keep the handle in a similar position to what it was. Another variable is that the cartridge does not compensate for incoming water temperature. Your comfort zone on the handle would be different for summer and winter seasons due to the difference in the incoming water temperature unless you change the RLS seasonally.
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Dave
Skill Level: Advanced
3 weeks, 1 day ago
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Push button shower diverter not sealing.

My push button shower diverter will not seal.
I've replaced the push button part, it's still leaking through the bath spout.
Is there a logical next step?
Do I need to rebuild the valve?
Is the unit warranted? (25 years old)
Topics: Warranty, Care/Maintenance
Age: 55 to 64
Gender: Female
Project Type: New
Ownership: 10+ years
Skill Level: Advanced
1 month ago
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Di
Vineland, NJ 08361, USA
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Answer: 
Hi Di, Thank you for your questions. If the spout is dripping when the faucet is off then the valve not shutting the water off completely is the most likely issue. In most cases where the faucet is 25 years old replacing the RP4993 seats and springs should stop the leak. The seats and springs were used in both the 600 and 1600 series tub/shower faucets produced in the 1980's. The lifetime warranty to the original purchaser on our products began in 1995. If your faucet is 25 years old the product is no longer under warranty. If you need help identifying your faucet or the needed replacement parts please call our toll free Helpline at 1-800-345-3358.
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Dave
Skill Level: Advanced
1 month ago
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difference between Victorian shower/tub faucet models

Could you please advise of the differences between Victorian shower/tub faucet models DLT4081 and DLT2699? Is there an accompanying handheld sprayer?
Topics: Features
Age: 55 to 64
Gender: Female
Project Type: Replacement
1 month, 3 weeks ago
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Renee
CA
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Answer: 
Hi Renee, Thank you for your question. The DLT4081 is the Delta model T17T455 and the DLT2699 is the Delta model T17455. The main difference between the 2 models are the cartridges that they use. The T17455 uses a dual function pressure balanced cartridge and the T17T455 uses a thermostatic cartridge.
TempAssure® Thermostatic cartridges monitor the temperature of the water and adjust the mix automatically to maintain precise temperature control and to keep the water temperature in your shower within a safe ±3° F (±1.6° C). This provides a more consistent temperature than pressure balanced valves can supply.

TempAssure cartridges also feature an adjustable high-temperature limit stop that when properly set helps ensure the handle cannot be turned to a position that is too hot for comfort. And because TempAssure measures the temperature of water, the handle limit stop will not need to be adjusted for seasonal ground water temperature changes.
The matching wall mount hand showers in the Victorian collection are the 55020 and the 55021.
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Dave
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1 month, 2 weeks ago
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Shower Faucet B112900

Faucet well packed, easy to install. My problem is that the faucet is off in the Hot position and ON in the Off position. What did I do wrong?
Topics: Assembly
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Advanced
2 months ago
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Cleveland, OH, USA
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Answer: 
Hi George, Thank you for your question. It sounds like you have the cartridge in upside down. You will want to remove the cartridge, turn it 180 degrees and reinstall. Your model B112900 should now function properly.
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Dave
Skill Level: Advanced
2 months ago
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retro fit 1300.1400 with leland series

Hi I have 20 yo 1300/1400 monitor gold shower trim with the round acrylic handle that turns left/right.

I replaced the catridge with a new RP19804.
Can I now use the Leland series Model # T17278-SSH2O trim kit?
Thanks,
Dave
Topics: install
Project Type: Replacement
Ownership: 10+ years
Skill Level: Advanced
2 months ago
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ddono
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Answer: 
Hi ddono, Thank you for your question. The T17278-SSH2O trim will not work with your existing 1300/1400 series rough in valve. You will have to order the T14278-SSH2OLHP and the H778SS handle to work with your existing rough in. The 1300/1400 series cannot be upgraded to a trim with temperature and volume control.
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Dave
Skill Level: Advanced
2 months ago
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I have 1400 Series Gold and Silver shower faucet installed year 1999, the cartridge head broken in handle, wondering if I can replace the whole cover, handle and plate leaving the rough in intact with new delta shower faucet, could you provide me with model number of new shower faucets that can fit with 1400 series I have, I have attached the picture of the shower handle for you?
Topics: Care/Maintenance, Assembly
Age: 35 to 44
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
User submitted photo
User submitted photo
2 months, 1 week ago
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Kent
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Answer: 
Hi Kent, Thank you for your question. Any of our new T13/T14 series trims will work with your existing 1400 series rough in. The cartridge that ships with the new trim will not fit the existing valve, you will need to order a new RP19804 cartridge to complete the installation.
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Dave
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2 months, 1 week ago
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What is the best way to loosen up bonnet nut ,I'm sure has calcium deposits around treads, I do not want to damage treads
Topics: Care/Maintenance
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
2 months, 3 weeks ago
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Rich
Orland
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Answer: 
Hi Rich, Thank you for your question. We recommend soaking a towel in a 50/50 solution of vinegar and water and wrapping the towel around the bonnet nut. Let soak overnight if possible. The solution should work its way into the connection and help break up the mineral deposits.
Thanks,
Dave
Skill Level: Advanced
2 months, 3 weeks ago
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i have the old rough in. I bought a 17 series but the valve didnt fit. The blue bottom prongs on my current valve are farther apart then on the new valve for the faucet i purchased. So I was going to exchange for that 14 series but I want to make sure it fits my valve first.
Will the T14255 fit the rp19804?
Topics: Purchase
Age: 55 to 64
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
2 months, 3 weeks ago
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ruth
louisiana
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Answer: 
Hi Ruth, Thank you for your question. The T14255-RBLHP will fit your existing rough in valve that uses the RP19804 cartridge. The new trim will ship with a new RP46074 cartridge, this cartridge will not fit your existing rough. You will have to continue to use your existing cartridge or order a new RP19804.
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Dave
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2 months, 3 weeks ago
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