Frequently Asked Questions

Sprayer Hose

My hose doesn't extend as far as it used to. What could be wrong?

The hose for the pull-out faucet is flexible. Make sure it isn't caught on something underneath the sink.

My kitchen spray attachment is not working. What can I do?

The most common cause is mineral deposits in the sprayer. Remove and soak it in a 50/50 vinegar and water solution for several hours. The second most common cause is a kinked hose under the sink. Check to be sure the hose doesn't kink when the sprayer is pulled out to be used. Third, the problem may be a blocked or damaged diverter assembly. Follow these steps to solve:


To access the diverter -- Single-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won’t fall into it.

  3. Remove the handle, cap, cam, packing and ball assembly.

  4. Gently rotate and lift off the spout.


    sprayer hose attach single

     

  5. Remove the diverter assembly. Be sure to remove the entire diverter.


    sprayer hose attach single

     

  6. Insert a flat head screwdriver or an Allen wrench into the body cavity to pop out the diverter. Check for debris on the diverter, as well as in the diverter cavity in the faucet body.

  7. Clean the diverter thoroughly by soaking in a 50/50 vinegar and water solution for two hours; reinstall. If diverter appears damaged, replace it with Delta® diverter RP320.

 

To access the diverter -- Two-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won't fall into it.

  3. Unscrew and remove the spout nut. Use a crescent wrench to loosen if necessary.


    sprayer hose attach two handle

     

  4. Unscrew the diverter from the top of the body using a coin


    sprayer hose attach two handle


    (if the diverter is plastic) or a screwdriver (if the diverter is metal). Be sure to remove the entire diverter.

  5. Clean the diverter by soaking in a 50/50 vinegar and water solution for 2 hours. Flush any debris from the opening.

  6. Replace the diverter and spout nut.


    sprayer hose attach two handle


    Check to see if the diverter functions properly. If not, replace it with Delta diverter RP6073. Be sure that the old diverter gasket is removed from the diverter cavity. The new diverter may not operate correctly if the old gasket is not removed.

Be careful not to over tighten the diverter.


NOTE: Old style metal and current-style plastic diverters are interchangeable.

My vegetable spray hose is leaking, why?

The white retainer and o-ring were most likely displaced through installation and removal of the quick connect hose connections.  We suggest that you replace the vegetable sprayer hose.  The exact repair part will depend on the model and age of your faucet.  Please call 800-345-3358 for assistance in determining the correct replacement for your model.

Sometimes I have a mixed spray and stream pattern coming from my pull-out. What could cause this?

The pull-out uses a side-to-side diverter to change spray patterns. Make sure the diverter is pushed all the way to one side or the other to avoid a mixed spray/stream pattern.

The spray does not come out of my pull-out wand as strong as it used to. What can I do to fix this?

There may be debris caught between the wand and the hose. To check for debris:

  1. Shut off water supply under the sink.

     

  2. Unscrew the wand from the hose.


    clogged hose spray

     

  3. Tap the screen in the wand to remove debris.


    Note: Do not disassemble the wand.

     

  4. Screw the wand back on the hose.

     

Also, the face of the pull-out wand incorporates Touch-Clean® nozzles. To ensure proper spraying, wipe the face of the wand to loosen and break away residue and mineral deposits from the nozzles.


sprayer hose clogger

What do I do if my pull-out kitchen spray assembly is cracked?

It will need to be replaced. To determine the part number for your faucet model, contact your Delta plumber or showroom, call 1-800-345-DELTA (3358) or e-mail us.

Why does my faucet jump when I use the sprayer?

This could happen if there is debris in the faucet or water supply lines, or the diverter assembly could be malfunctioning.

  1. Turn off the water supplies.

  2. Disassemble and remove all internal faucet components.

  3. Place and hold an upside-down bucket over the faucet to deflect water into the sink.

  4. Carefully turn water supply on and let run one minute.

  5. Turn water supply off.

  6. Reassemble the faucet.

  7. Turn water supply on.

If problem persists, we recommend replacing your aerator (Delta® Genuine Part RP18508).


To access the diverter -- Single-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won't fall into it.

  3. Remove the handle, cap, cam, packing and ball assembly.

  4. Gently rotate and lift off the spout.


    sprayer hose jump single

     

  5. Remove the diverter assembly. Be sure to remove the entire diverter.


    sprayer hose jump single

     

  6. Insert a flat head screwdriver or an Allen wrench into the body cavity to pop out the diverter. Check for debris on the diverter, as well as in the diverter cavity in the faucet body.

  7. Clean the diverter thoroughly by soaking in a 50/50 vinegar and water solution for two hours; reinstall. If diverter appears damaged, replace it with Delta® diverter RP320.

 

To access the diverter -- Two-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won’t fall into it.

  3. Unscrew and remove the spout nut. Use a crescent wrench to loosen if necessary.



     

  4. Unscrew the diverter from the top of the body using a coin




    (if the diverter is plastic) or a screwdriver (if the diverter is metal). Be sure to remove the entire diverter.

  5. Clean the diverter by soaking in a 50/50 vinegar and water solution for 2 hours. Flush any debris from the opening.

  6. Replace the diverter and spout nut.




    Check to see if the diverter functions properly. If not, replace it with Delta diverter RP6073. Be sure that the old diverter gasket is removed from the diverter cavity. The new diverter may not operate correctly if the old gasket is not removed.

 

Be careful not to over tighten the diverter.


NOTE: Old style metal and current-style plastic diverters are interchangeable.

Customer Q & A

(54 Questions : 56 Answers)

Product Q&A

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I see on your Q&A section you talk about unscrewing the sprayer head ( wand? ), but this connector between head/hose looks more like a quick disconnect style. I don't want to try unscrewing this unless I get a vote of confidence from your tech support.

Thanks,

Mike
Topics: Assembly
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
1 day ago
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rockbro
ca
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If this does not work, how can I purchase a 40 inch hose for this unit?
Topics: replacement part
Age: 65 or over
Gender: Male
Project Type: Replacement
1 week ago
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Jim
Newberry, FL, USA
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Answer: 
Hi Jim,

Thank you for your question. The 495S-40-PK (Chrome) hose will work with any of our hand shower units.

Best regards,
Jon
4 days ago
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Are the spray heads plastic on the pull down kitchen faucets?

I've seen some spray heads listed as plastic. I don't know if Delta uses plastic ones as well. Apparently they are used to keep one's hand from burning from hot water. I have not bought a faucet yet but am considering Delta.
Topics: Features
Age: 65 or over
Gender: Female
Project Type: New
Ownership: < 1 year
1 week, 5 days ago
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Nancy
CA
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Answer: 
Hi Nancy,

Thank you for your question. The wand assemblies for our pull-out and pull-down models are non-metallic.

Best regards,
Jon
1 week, 4 days ago
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How do you get the sprayer head fitting off the hose?

I am replacing the mount on the sink and I can't get the sprayer off the hose. What should I do?
Topics: Assembly, Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
1 week, 6 days ago
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Gerry
Indiana, USA
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Answer: 
Hi Gerry,

Thank you for your question. The sprayer should unscrew from the hose. However, to remove the hose from the support assembly, you will need to disconnect it under the sink and pull it out from above. If the connection to the faucet is not threaded, simply squeeze the tabs on the quick connect clip, push up, then pull down.

Best regards,
Jon
1 week, 4 days ago
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i have installed faucet with sprayer but want to remove the sprayer completely and not use it. Do you have a cap I can buy to plug off the sprayer supply below the faucet?
Topics: cap off
Age: 65 or over
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Beginner
3 weeks, 1 day ago
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jim
Winchester, MA, USA
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Answer: 
Hi Jim,

Thank you for your question. You may cap the sprayer connection of the faucet. Please check on the back of the faucet base for the code "413763". This may or may not be followed by a "-A". Models with a 413763-A code can use the RP60295 quick connect plug, which is available online or over the phone.

If there is no "-A" suffix, it has a 1/2" threaded connection. Most plumbing or hardware stores should have a threaded cap that will work. Or, you could use the PR41479 adapter and RP40301 cap.

Best regards,
Jon
2 weeks, 5 days ago
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Topics: Purchase
4 weeks ago
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Pat
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Answer: 
Hi Pat, Thank you for your question!
You can use the " Where to buy" link below which will provide authorized Delta dealers in your area:

http://www.deltafaucet.com/where-to...

Best regards,
Brandis
3 weeks, 5 days ago
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Topics: Features
Age: 45 to 54
Gender: Female
1 month ago
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cg
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Answer: 
Hi Cg, Thank you for your question!
The Essa 9113T-DST and Cassidy 9197T-DST have a distance of 9 21/32".

Best regards,
Brandis
1 month ago
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Topics: Assembly, Features
Age: 55 to 64
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Beginner
1 month ago
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T.
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Answer: 
HI T, Thank you for your question!
You can add a sprayer to the 141-DST. You will need to remove the spray cap part number RP54269 which automatically comes attached to the faucet. Once the cap is removed you can connect the end of the sprayer RP54235 using the diverter clip RP54235. Below is a link to the the parts diagram for the unit:

http://www.deltafaucet.com/customer...

Best regards,
Brandis
1 month ago
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Picture of old sprayer connection is first attached photo.
New sprayer is a Delta Faucet RP39345SS Spray and Hose Assembly.
Topics: connection
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
User submitted photo
User submitted photo
1 month ago
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Tom
Ridgeland, MS
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Answer: 
Hi tom, Thank you for your question!
You will need the RP41478 quick connect adapter. The adapter threads onto your supply nipple. The new quick connect sprayer will snap onto the other end of the adapter.

http://www.deltafaucet.com/repairpa...

Best regards,
Brandis
1 month ago
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Topics: Assembly, Features
Age: 55 to 64
Gender: Female
Project Type: Replacement
Ownership: < 1 year
Skill Level: Beginner
1 month, 2 weeks ago
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Caroline
California
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Answer: 
Hi Caroline, Thank you for your question!
You can order the RP60295 sprayer cap to use your faucet model 21987LF with out the sprayer.

Best regards,
Brandis
1 month, 2 weeks ago
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