Frequently Asked Questions

Sprayer Hose

My hose doesn't extend as far as it used to. What could be wrong?

The hose for the pull-out faucet is flexible. Make sure it isn't caught on something underneath the sink.

My kitchen spray attachment is not working. What can I do?

The most common cause is mineral deposits in the sprayer. Remove and soak it in a 50/50 vinegar and water solution for several hours. The second most common cause is a kinked hose under the sink. Check to be sure the hose doesn't kink when the sprayer is pulled out to be used. Third, the problem may be a blocked or damaged diverter assembly. Follow these steps to solve:


To access the diverter -- Single-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won’t fall into it.

  3. Remove the handle, cap, cam, packing and ball assembly.

  4. Gently rotate and lift off the spout.


    sprayer hose attach single

     

  5. Remove the diverter assembly. Be sure to remove the entire diverter.


    sprayer hose attach single

     

  6. Insert a flat head screwdriver or an Allen wrench into the body cavity to pop out the diverter. Check for debris on the diverter, as well as in the diverter cavity in the faucet body.

  7. Clean the diverter thoroughly by soaking in a 50/50 vinegar and water solution for two hours; reinstall. If diverter appears damaged, replace it with Delta® diverter RP320.

 

To access the diverter -- Two-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won't fall into it.

  3. Unscrew and remove the spout nut. Use a crescent wrench to loosen if necessary.


    sprayer hose attach two handle

     

  4. Unscrew the diverter from the top of the body using a coin


    sprayer hose attach two handle


    (if the diverter is plastic) or a screwdriver (if the diverter is metal). Be sure to remove the entire diverter.

  5. Clean the diverter by soaking in a 50/50 vinegar and water solution for 2 hours. Flush any debris from the opening.

  6. Replace the diverter and spout nut.


    sprayer hose attach two handle


    Check to see if the diverter functions properly. If not, replace it with Delta diverter RP6073. Be sure that the old diverter gasket is removed from the diverter cavity. The new diverter may not operate correctly if the old gasket is not removed.

Be careful not to over tighten the diverter.


NOTE: Old style metal and current-style plastic diverters are interchangeable.

My vegetable spray hose is leaking, why?

The white retainer and o-ring were most likely displaced through installation and removal of the quick connect hose connections.  We suggest that you replace the vegetable sprayer hose.  The exact repair part will depend on the model and age of your faucet.  Please call 800-345-3358 for assistance in determining the correct replacement for your model.

Sometimes I have a mixed spray and stream pattern coming from my pull-out. What could cause this?

The pull-out uses a side-to-side diverter to change spray patterns. Make sure the diverter is pushed all the way to one side or the other to avoid a mixed spray/stream pattern.

The spray does not come out of my pull-out wand as strong as it used to. What can I do to fix this?

There may be debris caught between the wand and the hose. To check for debris:

  1. Shut off water supply under the sink.

     

  2. Unscrew the wand from the hose.


    clogged hose spray

     

  3. Tap the screen in the wand to remove debris.


    Note: Do not disassemble the wand.

     

  4. Screw the wand back on the hose.

     

Also, the face of the pull-out wand incorporates Touch-Clean® nozzles. To ensure proper spraying, wipe the face of the wand to loosen and break away residue and mineral deposits from the nozzles.


sprayer hose clogger

What do I do if my pull-out kitchen spray assembly is cracked?

It will need to be replaced. To determine the part number for your faucet model, contact your Delta plumber or showroom, call 1-800-345-DELTA (3358) or e-mail us.

Why does my faucet jump when I use the sprayer?

This could happen if there is debris in the faucet or water supply lines, or the diverter assembly could be malfunctioning.

  1. Turn off the water supplies.

  2. Disassemble and remove all internal faucet components.

  3. Place and hold an upside-down bucket over the faucet to deflect water into the sink.

  4. Carefully turn water supply on and let run one minute.

  5. Turn water supply off.

  6. Reassemble the faucet.

  7. Turn water supply on.

If problem persists, we recommend replacing your aerator (Delta® Genuine Part RP18508).


To access the diverter -- Single-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won't fall into it.

  3. Remove the handle, cap, cam, packing and ball assembly.

  4. Gently rotate and lift off the spout.


    sprayer hose jump single

     

  5. Remove the diverter assembly. Be sure to remove the entire diverter.


    sprayer hose jump single

     

  6. Insert a flat head screwdriver or an Allen wrench into the body cavity to pop out the diverter. Check for debris on the diverter, as well as in the diverter cavity in the faucet body.

  7. Clean the diverter thoroughly by soaking in a 50/50 vinegar and water solution for two hours; reinstall. If diverter appears damaged, replace it with Delta® diverter RP320.

 

To access the diverter -- Two-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won’t fall into it.

  3. Unscrew and remove the spout nut. Use a crescent wrench to loosen if necessary.



     

  4. Unscrew the diverter from the top of the body using a coin




    (if the diverter is plastic) or a screwdriver (if the diverter is metal). Be sure to remove the entire diverter.

  5. Clean the diverter by soaking in a 50/50 vinegar and water solution for 2 hours. Flush any debris from the opening.

  6. Replace the diverter and spout nut.




    Check to see if the diverter functions properly. If not, replace it with Delta diverter RP6073. Be sure that the old diverter gasket is removed from the diverter cavity. The new diverter may not operate correctly if the old gasket is not removed.

 

Be careful not to over tighten the diverter.


NOTE: Old style metal and current-style plastic diverters are interchangeable.

Customer Q & A

(29 Questions : 32 Answers)

Product Q&A

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The RP40664 is 59 in. What is length of longer hose?
Age: 65 or over
Gender: Male
2 weeks ago
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John
Newport News, VA, USA
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Answer: 
Hi John,

Thank you for your question! Unfortunately, we do not have a longer version of the RP40664, however we do have a longer leader hose. The RP51099 is 7 feet, which would replace the 24" RP40667 leader hose that is included in the R4707.

Thanks,
Jon
1 week, 4 days ago
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O ring placement on RP39345SS Veg sprayer

I have the replacement Veg sprayer you have sent me. It looks like there is an o ring inside of the Quick connect assembly. Do in need to put an o ring on the line coming out of my faucet. If so where does it go between the 2 lips on the shaft etc
Topics: Assembly
Gender: Male
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Intermediate
3 weeks, 3 days ago
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Ray
Florida
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Answer: 
Hi Ray,

Thank you for your question! You do not need an o-ring where the Quick Connect hose attaches to the faucet. However, there should be a gasket inside the hose assembly.

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Jon
3 weeks, 2 days ago
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How do I remove a stuck RP6073 diverter in my faucet ?

The coin that I used to unscrew the plastic sleeve will not budge it and is only damaging the slot. I have tried soaking the assembly with lime remover and WD-40. What should I do?
Topics: Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: 10+ years
Skill Level: Intermediate
2 months ago
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Ronnie
Memphis, TN, USA
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Answer: 
Hi Ronnie, Thank you for your question. We recommend soaking a towel in a 50/50 solution of vinegar and water and wrapping the towel around the diverter. Allow the solution to soak in overnight to break up the mineral build up. This should make the diverter easier to remove.
Thanks,
Dave
Skill Level: Advanced
1 month, 4 weeks ago
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I am considering purchasing this showerhead but need the following accessories:
1. bent/angled (not "S") shower arm 8-12"
2. Handleld multispray shower that can be installed on the same shower arm.
2. Valve/connector to enable BOTH showers to run simultaneously OR diverter.
3. single handle faucet in same style as showerhead

Can you please email me with the part numbers or options for parts so that I can get the system I want? Thank YOU.
Topics: Purchase
Age: 65 or over
Gender: Female
Project Type: New
2 months, 2 weeks ago
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Mary ELlen
Maryland, USA
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Answer: 
Hi Mary Ellen, Thank you for your questions.
1. The RP40593PN is the longest bent/angled shower arm we offer at 7". Shower arm flange would be RP34356PN.
2. Hand showers offered in the (PN) polished nickel finish include the Tesla 55552-PN , Cassidy 55433-PN , and Dryden 55051-PN .
3. 3-way shower arm diverter for hand shower is U4929-PN-PK.
4. Single handle valve only trims available are Tesla T14052-PN (available later in 2015), Cassisdy T14097-PNLHP plus 1 of 3 handle choices, and the Dryden T14051-PN. You would also need the R10000 rough in valve.
Thanks,
Dave
Skill Level: Advanced
2 months, 2 weeks ago
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How do I replace the diverter on Delta Faucet #4380 dst?

My sprayer does not work on my faucet. When I use the sink water comes out fine through the spout, but when I try to use the sprayer, no water comes through the sprayer or the spout.
Topics: Performance
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
3 months ago
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Joe
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Answer: 
Hi Joe, Thank you for your question. The diverter on the model 4380-DST is part of the spray and hose assembly. To replace the diverter the entire RP53880 would have to be replaced.
Thanks,
Dave
Skill Level: Advanced
3 months ago
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Replaced the seats and springs so once it stops it does not leak.

Can it be the diverter valve that needs to be replaced?
Topics: Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: New
Ownership: 6-10 years
Skill Level: Intermediate
3 months, 1 week ago
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Tomy
Wilmington, NC, USA
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Answer: 
Hi Tomy, Thank you for your question. What you describe is normally the remaining water in the high arc spout running out of the faucet. Unlike a traditional spout that is tilted backwards the high arc spout allows the water remaining in the spout to drain out after the faucet is turned off.
Thanks,
Dave
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3 months, 1 week ago
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do o rings come with replacement parts

I have a model 174wf faucet. I am going to purchase a replacement spout hose part #rp37033 and a replacement sprayer hose part #39345. Do these include everything needed to replace such as o rings and connect clips?
Topics: Care/Maintenance
Age: 45 to 54
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
3 months, 2 weeks ago
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Blaze
Charleston, SC, USA
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Answer: 
Hi Blaze, Thank you for you question. The RP37033 spout hose and RP39345 hose and spray assembly are complete assemblies. The hoses come with the round quick connects already attached. The replacement parts do not come with the RP13938 o-rings that are located on the studs coming down from the faucet where the hoses connect.
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Dave
Skill Level: Advanced
3 months, 2 weeks ago
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My kitchen sprayer leaks when the water is on.

Every time I turn the water on in the sink, water leaks out of the sprayer too. Model 21925LF-SS

Looking for fix or replacement.
Topics: Care/Maintenance
User submitted photo
3 months, 3 weeks ago
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Todd
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Answer: 
Hi Todd, Thank you for your question. You will want to replace the spray assembly to stop the leak. The part number for the spray assembly on your model 21925LF-SS is RP43524SS.
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Dave
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3 months, 3 weeks ago
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Topics: Features, Performance
Age: 55 to 64
Gender: Female
Project Type: New
Ownership: 6-10 years
Skill Level: Intermediate
4 months ago
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Diane
Oakland, CA, USA
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Answer: 
Hi Diane, Thank you for your question. You will want to change out the seats and springs on the diverter valve to stop the leak. The part number will be either RP4993 or RP28603 depending on which generation of the 1800 faucet that you have. I have attached the manual below to help identify your faucet and the needed part.
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Dave
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4 months ago
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PALO ability to sustain sprayer with low pressure flow

Looking at the PALO 467-SS-DST.
If I turn the water flow down to very light while the faucet head is in spray mode, will the head stay in spray mode or jump itself into non-spray mode?
Topics: Performance
5 months, 1 week ago
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TheSatts
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Answer: 
Hi TheSatts, Thank you for your question. The 2 function wand on the model 467-SS-DST will stay in the selected spray pattern regardless of water flow.
Thanks,
Dave
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5 months, 1 week ago
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