Frequently Asked Questions

Sprayer Hose

My hose doesn't extend as far as it used to. What could be wrong?

The hose for the pull-out faucet is flexible. Make sure it isn't caught on something underneath the sink.

My kitchen spray attachment is not working. What can I do?

The most common cause is mineral deposits in the sprayer. Remove and soak it in a 50/50 vinegar and water solution for several hours. The second most common cause is a kinked hose under the sink. Check to be sure the hose doesn't kink when the sprayer is pulled out to be used. Third, the problem may be a blocked or damaged diverter assembly. Follow these steps to solve:


To access the diverter -- Single-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won’t fall into it.

  3. Remove the handle, cap, cam, packing and ball assembly.

  4. Gently rotate and lift off the spout.


    sprayer hose attach single

     

  5. Remove the diverter assembly. Be sure to remove the entire diverter.


    sprayer hose attach single

     

  6. Insert a flat head screwdriver or an Allen wrench into the body cavity to pop out the diverter. Check for debris on the diverter, as well as in the diverter cavity in the faucet body.

  7. Clean the diverter thoroughly by soaking in a 50/50 vinegar and water solution for two hours; reinstall. If diverter appears damaged, replace it with Delta® diverter RP320.

 

To access the diverter -- Two-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won't fall into it.

  3. Unscrew and remove the spout nut. Use a crescent wrench to loosen if necessary.


    sprayer hose attach two handle

     

  4. Unscrew the diverter from the top of the body using a coin


    sprayer hose attach two handle


    (if the diverter is plastic) or a screwdriver (if the diverter is metal). Be sure to remove the entire diverter.

  5. Clean the diverter by soaking in a 50/50 vinegar and water solution for 2 hours. Flush any debris from the opening.

  6. Replace the diverter and spout nut.


    sprayer hose attach two handle


    Check to see if the diverter functions properly. If not, replace it with Delta diverter RP6073. Be sure that the old diverter gasket is removed from the diverter cavity. The new diverter may not operate correctly if the old gasket is not removed.

Be careful not to over tighten the diverter.


NOTE: Old style metal and current-style plastic diverters are interchangeable.

My vegetable spray hose is leaking, why?

The white retainer and o-ring were most likely displaced through installation and removal of the quick connect hose connections.  We suggest that you replace the vegetable sprayer hose.  The exact repair part will depend on the model and age of your faucet.  Please call 800-345-3358 for assistance in determining the correct replacement for your model.

Sometimes I have a mixed spray and stream pattern coming from my pull-out. What could cause this?

The pull-out uses a side-to-side diverter to change spray patterns. Make sure the diverter is pushed all the way to one side or the other to avoid a mixed spray/stream pattern.

The spray does not come out of my pull-out wand as strong as it used to. What can I do to fix this?

There may be debris caught between the wand and the hose. To check for debris:

  1. Shut off water supply under the sink.

     

  2. Unscrew the wand from the hose.


    clogged hose spray

     

  3. Tap the screen in the wand to remove debris.


    Note: Do not disassemble the wand.

     

  4. Screw the wand back on the hose.

     

Also, the face of the pull-out wand incorporates Touch-Clean® nozzles. To ensure proper spraying, wipe the face of the wand to loosen and break away residue and mineral deposits from the nozzles.


sprayer hose clogger

What do I do if my pull-out kitchen spray assembly is cracked?

It will need to be replaced. To determine the part number for your faucet model, contact your Delta plumber or showroom, call 1-800-345-DELTA (3358) or e-mail us.

Why does my faucet jump when I use the sprayer?

This could happen if there is debris in the faucet or water supply lines, or the diverter assembly could be malfunctioning.

  1. Turn off the water supplies.

  2. Disassemble and remove all internal faucet components.

  3. Place and hold an upside-down bucket over the faucet to deflect water into the sink.

  4. Carefully turn water supply on and let run one minute.

  5. Turn water supply off.

  6. Reassemble the faucet.

  7. Turn water supply on.

If problem persists, we recommend replacing your aerator (Delta® Genuine Part RP18508).


To access the diverter -- Single-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won't fall into it.

  3. Remove the handle, cap, cam, packing and ball assembly.

  4. Gently rotate and lift off the spout.


    sprayer hose jump single

     

  5. Remove the diverter assembly. Be sure to remove the entire diverter.


    sprayer hose jump single

     

  6. Insert a flat head screwdriver or an Allen wrench into the body cavity to pop out the diverter. Check for debris on the diverter, as well as in the diverter cavity in the faucet body.

  7. Clean the diverter thoroughly by soaking in a 50/50 vinegar and water solution for two hours; reinstall. If diverter appears damaged, replace it with Delta® diverter RP320.

 

To access the diverter -- Two-handle faucet:

  1. Shut off water supply under the sink.

  2. Cover drain opening so parts won’t fall into it.

  3. Unscrew and remove the spout nut. Use a crescent wrench to loosen if necessary.



     

  4. Unscrew the diverter from the top of the body using a coin




    (if the diverter is plastic) or a screwdriver (if the diverter is metal). Be sure to remove the entire diverter.

  5. Clean the diverter by soaking in a 50/50 vinegar and water solution for 2 hours. Flush any debris from the opening.

  6. Replace the diverter and spout nut.




    Check to see if the diverter functions properly. If not, replace it with Delta diverter RP6073. Be sure that the old diverter gasket is removed from the diverter cavity. The new diverter may not operate correctly if the old gasket is not removed.

 

Be careful not to over tighten the diverter.


NOTE: Old style metal and current-style plastic diverters are interchangeable.

Customer Q & A

(41 Questions : 44 Answers)

Product Q&A

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The black plastic fitting that mates with the faucet mechanism inserts into a gray housing, and it appears that the hose fitting should pop out somehow. I am afraid to pull too hard. Is there a release feature?
Topics: replacement of hose
Age: 65 or over
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
3 days ago
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Bill
Evans, GA, USA
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Answer: 
Hi Bill,

Thank you for your question. To remove the sprayer, you will first need to release the blue clip by pulling it away from the gray housing. You should then be able to pull down on the black fitting to remove it.

Best regards,
Jon
1 day ago
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Model 187 Kitchen Facuet

How do I take apart the spout to replace the spout retainer clip and spout o-rings?
Topics: Care/Maintenance
Ownership: 10+ years
Skill Level: Advanced
2 weeks, 1 day ago
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Mark
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Answer: 
Hi Mark,

Thank you for your question. To get to the o-rings, first grip the spout with one hand and unscrew the Spout Bonnet (cone shaped piece) counter-clockwise with the other. Next, swivel the spout back and forth as you lift up lift up to pull it off, then remove the Spout Retainer Clip and slide off the Bonnet.

Please click the link below to view the parts diagram for reference:

http://www.deltafaucet.com/customer...

Best regards,
Jon
1 week, 5 days ago
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Do I have to attach the spray nozzle for the faucet to work or can I just not install the sprayer itself? My worries is that without the spray line attached, water will just come out of the bottom, but I have no need for the sprayer itself. Maybe attach it and just tie it up underneath the sink?
Topics: Assembly
Age: 25 to 34
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Beginner
2 weeks, 2 days ago
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Mike
Sarasota, FL, USA
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Answer: 
Hi Mike,

Thank you for your question. You can cap off the sprayer hose connection with the RP40301 Quick-Connect Cap.

http://www.deltafaucet.com/repairpa...

Best regards,
Jon
2 weeks ago
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Topics: need to kow new parts number
Project Type: Replacement
Ownership: 6-10 years
Skill Level: Advanced
4 weeks, 1 day ago
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E
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Answer: 
Hi E,

Thank you for your question. The RP37042 sprayer was replaced by the RP37489.

http://www.deltafaucet.com/repairpa...

Best regards,
Jon
3 weeks, 6 days ago
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How to remove the hose and cap the tube

Is it possible to use this faucet (check pictures) without the hose? And if it is possible how can I remove it and put a cap on the tube?
Thanks
Gender: Male
Ownership: 10+ years
Skill Level: Beginner
User submitted photo
User submitted photo
1 month ago
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Rolik
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Answer: 
Hi Rolik,

Thank you for your question. The sprayer connection can be capped off using the RP40301 Cap. To remove the existing hose, squeeze the tabs together like a clothes pin an pull down on the hose.

http://www.deltafaucet.com/repairpa...

Best regards,
Jon
4 weeks ago
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Roamen Tub faucet spray attachment

Is their a spray attachment that can attach to the tub faucet
Delta T2710
I can not seam to find an attachment that will fit the faucet threads.
Topics: assessory
Age: 35 to 44
Gender: Male
Project Type: Replacement
Ownership: 2-5 years
Skill Level: Intermediate
1 month ago
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Kevin
New York, NY, USA
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Answer: 
Hi Kevin,

Thank you for your question! We do not offer an adapter for the spout threads. However, you may be able to find one locally or online. The spout has a thread size of M28X1-6.

Best regards,
Jon
1 month ago
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can I change the sprayer and hose on the model 4380-DST?

I would like to use my model 4380-DST to wash my dogs in the utility sink. I need the hose on the sprayer to be longer and I need more flow on the sprayer. Is there a part I can buy to make the hose longer and can I get a different (more powerful) sprayer?

thanks
Topics: Features
1 month, 3 weeks ago
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Chris
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Answer: 
Hi Chris,

Thank you for your question. We have a longer (72") sprayer hose, RP64520. However, we do not make a more powerful side sprayer.

http://www.deltafaucet.com/repairpa...

Thanks,
Jon
1 month, 3 weeks ago
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What sprayer wand do I need?

I have an old Ashton, single-handle kitchen faucet and I need to replace the wand. The current one has a male, screw-type connection on the hose to screw into the wand, but the only replacement wand I have been able to find to match the faucet finish (Brilliant SS) is RP60977SS. However, this wand has what appears to be a stab-type connection; that is, no internal threads to accept the hose fitting. Is there another part that is correct for this hose type, or an adapter to make the hose fit?
Topics: compatiability
Age: 65 or over
Gender: Male
Ownership: 6-10 years
Skill Level: Intermediate
2 months ago
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gem
Richmond, TX, USA
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Answer: 
Hi gem,

Thank you for your question. The RP60977SS is the correct wand assembly for the Ashton kitchen faucet. However, there may be an adapter on the back of the wand that you will need to remove first to use your hose. To remove the adapter, press the small button and unscrew it from the wand assembly.

Thanks,
Jon
2 months ago
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Topics: Warranty, repair
2 months, 3 weeks ago
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Brian O.
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Answer: 
Hi Brian,

Thank you for your question! To remove the hose, squeeze the two tabs together, push up, then pull down. There should be a block with two small tabs remaining on the faucet tube. Press the new hose onto the tube until it clicks. Then, pull down on the hose slightly to make sure you have a good connection.

Thanks,
Jon
2 months, 2 weeks ago
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Can a spray hose be added to model 400-SS-DST-A?

I have a newer style installed, a pull down type, that I don't like and I want to go back to this older style I have the faucet and see that there are 3 lines that go into the faucet. but the 3rd line has a white and blue plastic thing at the end of it. I'm assuming that is some sort of cap on it. I have included a photo of the supply lines. Can I use that 3rd line to add a spray hose to it? I have the necessary hole in my sink for it.
Please let me know. Thank you
Topics: add-on
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
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3 months, 2 weeks ago
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Floridaphilly
Northwest Florida
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Answer: 
Hello Floridaphilly,

Thanks for your question. Yes, you can put a side sprayer on this faucet. You will need to purchase RP60097SS and RP6015SS.
3 months, 2 weeks ago
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