Debonair Pull-out Kitchen Faucet
Unexpected customer Service
It never occurred to me to check my warranty. I was having a problem with a five year old faucet and went looking for a new one. I have a large double sink and needed a long faucet. I could only find standard length faucets. I went on Delta's website and described my problem. I was only asking if there was a way to prevent the problem from reoccurring after I had corrected it. The Delta agent told me that the problem was not common and my faucet was under warranty. My old faucet had been discontinued but they sent me the new model which does not require assembly of parts. It was easier to install the new model than it was to remove the old model. Thank you Delta for excellent customer service. I am very pleased with my new faucet
May 27, 2014
Replacement of Product
The BEST Customer Service, I have ever received from any company. Replacement was hassle free and they stood by their product!
August 31, 2013
The Delta faucet this replaced was a much better faucet.
This Delta faucet replaced the new home Delta faucet of same design that was 12 years old. The finish on the new faucet spout is inconsistent and spots easily. The hose for the pull out spout readily kinks and stops water flow; this really inhibits the convenience of the pull out spout feature; often requires two hands to perform desired task; old faucet hose did not kink. The escutcheon of the new "replacement" market faucet has a smaller footprint than the "new home" faucet it replaced; thus the marring on the sink from previous Delta escutcheon is visible since new faucet installed. Overall, quite disappointed.
November 28, 2014
much better product than price-pfister
This faucet replaced a similar price-pfister unit that failed after 6 months. When we installed the P-P faucet it took 2 hours and a special basin wrench to complete. After the unit failed we got the Delta. No special tools needed and it was in place and working in 30 minutes. A great product! A family member works at Lowe's (where both units were purchased) and will definitely recommend Delta over Price-Pfister.
November 5, 2012
I do like the way it looks and the concept of the integrated pull-out sprayer with just a button to push to access it. However, I find the water flow with the sprayer to be pretty weak (though, maybe that's an issue with my home's water pressure). The valve that shuts off/turns on the water failed after only a few months, but Delta replaced the part for free with free overnight shipping. Excellent customer service!
Overall, I wished I would have paid a little more and gotten a higher-end Delta model.
March 3, 2014
Awkward to use.
The pull-out sprayer is too bulky and hard to maneuver. If I could chose again, I would try the smaller, pull-down sprayer. Also, it's hard to get a range of warm water temperatures. There's very little distance between Hot and Cold in the temperature regulator. I don't like the finish either. It shows every little drop and finger print so requires constant wiping-down to look nice.
June 7, 2013
okay for a little while
We had this faucet in our old house and loved it. It seemed rock solid. So when we moved to a new house that needed a new sink and faucet we went straight for what we knew and loved. Upon installation it seemed cheaper - it wasn't as steady and solid and just didn't quite feel the same, but it worked fine and still looked great. Fast forward three years and now it's virtually impossible to get the water to stop; it takes a lot of very fine tuning to finally shut the water off and it's getting worse, fast. I'm afraid we'll be resorting to the shut-off valves under the sink soon. Does Delta just not make 'em like they used too? I'm pretty frustrated that a company with a reputation like Delta would make something that seems like it's only got a usable life of 3 years.
December 30, 2014
I spent 2 hours reviewing over a dozen faucets and decided on this one. With Delta's reputation and warranty I felt I could not go wrong. The faucet has been in service for 4 months and works just as good as the day I installed. I would recommend this faucet and brand to my friends without hesitation.
July 7, 2012