Rated 3 out of 5 by Marko789 Was Working
We have a touch faucet installed as part of a major kitchen renovation last year. The faucet worked fine at first. The only thing to watch was to keep the area around the base dry or it would or would not turn on or off. Then it started to (electrically) turn on by itself sometimes when the mechanical valve was open. So we got in the habit of keeping it mechanically off. Then last month it would not turn on with the handle! New batteries did work but only for a short time. The contractor who bought & installed the faucet can and looked at it and now said he has new parts on order - think it is solenoid. Waiting to see what happens at this point.
January 30, 2016
Rated 2 out of 5 by gomer Won't shut off with Touch, keeps running or dripping
We bought the faucet at lowes and it worked fine for a week then when you touch it to shut it off, it had a steady stream of water where it wouldn't actually shut off. You could shut it off at the handle but then why have the touch feature. We exchanged it at the store for another and after a day it was dripping a bit too when off, but seems to have stopped. Hopefully it decided to behave or we'll have to give up on the touch feature. It was great when it worked but it costs a lot extra for a feature that stops working after a few day. The faucet looks great and it is easy to disable the touch feature but that feature cost a lot extra to not work.
September 8, 2015
Rated 5 out of 5
by WManning Product works great!
Surprised my wife with this installation and she loves it! Only had it in place for a few weeks; but seems to work without any problem. Installation was very easy with the directions included. I was a little surprised about the warranty - other companies I have bought faucets from have lifetime warranties and have replaced such things as washers or inserts as needed. It does have an auto-off feature, but it would have been nice to be able to be able to change the auto-off time as it is on for "4 minutes" before it cuts off automatically. I think a minute or two at the most would have been enough! However, this was on sale at Lowe's and I still would recommend it!
November 30, 2015
Rated 5 out of 5 by Jilly Delta faucet Ashton GREAT!!
We purchased this faucet to replace another type (as our old one 6 yrs old had so many problems swivel, water flow etc) decided on this one the Delta Ashton. I have to say after installing it ourselves (Hubby and Me) which was easy.. I Love it!, I really like the way the spray stays on after using it and coming back and it's still on.(without having to switch it back from flow to spray) I love the way you can change the water pressure from regular flow to faster flow. It is a pleasure to use it every time. Had it for nearly a month now and still feel good using it. Thanks Delta, I would definitely recommend this faucet.
August 16, 2014
Rated 1 out of 5 by npdunavan Beautiful but not long lasting
I don't know about you - but when I pay an above average price for an item my expectations are also above average. Easy to install and for two years no troubles. But then - well let's just say the amount of frustration with this faucet is far exceeding it's worth in my household. Batteries last for two years? More like 6 months on average. Recently it's started just releasing a trickle. Yes I've read your website, yes I understand the solenoid is most likely defective and no I'm not putting another 150.00 into this faucet. Tomorrow I'm going to buy a Moen and hopefully live the rest of my days in trouble free faucet bliss.
August 8, 2014
Rated 4 out of 5 by Ru7of9 Nice and easy but plastic
Installed this in a few hours, including removing the original faucet (I take my time). Putting in fixtures I always expect there to be a glitch that causes extra work and delays. None here. Installation went smooth and the instructions were well done, although not verbose. I really only have one issue with it. The plastic tabs on the battery box are weak. On mine, one has been bent in slightly so it didn't pop out into the slot when the top of the box was installed. It would stay in place but would not hold the weight of the batteries. So I could not mount it with the top's screw hole. Velcro to the rescue.
January 12, 2016
Rated 3 out of 5 by Kevinpaul Great faucet for 2 years
I have loved this faucet for 2 years. The batteries have lasted about a year (only changed them twice since I have owned it). Now the faucet makes an awful rumbling sound and the water does not flow out. I changed the batteries hoping that would solve it. It didn't. When I shake some of the wires under the sink, I can get some water flow, but not much? I cannot figure out what is going on using online searches for trouble shooting. I don't have the product registered because it was installed by a contractor and i never did receive a receipt. It seems pretty expensive to replace 2 years into service.
July 25, 2015
Rated 1 out of 5 by disappointedinKC Not worth the expense
I had this unit installed by a professional plumber. This is by far the worst faucet I have ever had.
The Touch feature quit working within the first 9 months of use.
I had to have repair parts sent. After that failed, and after paying my plumber two times to try and fix, we decided to disconnect the "touch" feature, for which I expressly purchased this 500.00+ product for.
Now within 2.5 years it not only has no touch feature, the soap dispenser now does not work. Very disappointed in this high dollar new technology faucet. Definitely should have stayed with the old tried/true technology and opted for a less expensive faucet, as this one has ended up costing a small fortune. No time or effort saved here.
January 26, 2014