Rated 5 out of 5 by scsmith6 Excellent Faucet - Very Solid Feel
This is a very nice faucet - installs easily, works well, very solid feel. The MagnaTite feature keeps the spray wand locked securely in place. I am impressed. The only issue I had is that there is a plastic piece which holds the length of the spray wand together under the sink, which malfunctioned. When I contacted Delta - they were great - and sent me a new one. Interestingly, they had updated the design to a blue piece, which was far more secure than the black one included with the faucet. But great customer service by Delta, though they might have done a recall on the black plastic pieces, and replaced them with the blue ones. Other than that - A+ !
May 8, 2015
Rated 4 out of 5 by dbutler31 like the style
The overall look and operation is very good, but what I don't like is the fact that the handle has to be perfectly centered to completely shut off the water. If I'm running hot water and move the handle left to shut it off it continues to run until I pull the handle back to the center position. I've had several single control faucets and used many others and never did I have to locate the temperature center to completely shut off the water. I also find my water left running from other people that use the faucet. I constantly have to remind everyone how to shut the water off.
May 29, 2012
Rated 5 out of 5 by Larrybard Great quality, backed by exceptional customer service
Am completely pleased by this faucet in all respects. A great combination of aesthetics and function, at a reasonable price, considering the quality.
In addition, I think it is important and relevant to mention that I had posted a positive comment (elsewhere) about this faucet, and was pleasantly surprised to have later been contacted by Delta customer service (even though I hadn't requested it). They were proactive and clearly desired to ensure that I was completely satisfied with the product (which I was). The customer service alone is enough to make me a life-long Delta customer: superior quality and service at a competitive price -- what more could one ask for?
April 11, 2014
Rated 3 out of 5 by Cheyenne28 Faucet leaks under the sink
We had this faucet installed in August. Due to outside of the house obligations, we were so busy we were not aware that the faucet was leaking underneath. So, in November, we had a professional plumber come out (twice) and he repositioned the faucet and suggested silicone around the escutcheon plate to stop the leak. We did and it still leaks! I no longer have the box and I doubt Lowes will give me my money back. I paid $199.00 for this and I am very frustrated and angry that we cannot get this under control ~~~ do I have a lemon or what? EVERYONE has wonderful reviews on this faucet and I'm unclear why we have this leak!
December 23, 2015
Rated 5 out of 5
by splint Our family is happy with this faucet.
Everyone loved the upgrade and the kids were making excuses to use the new faucet. The Venetian bronze finish is attractive and goes well with our sink. The pull down handle is something I've always wanted and I'm glad this faucet has the MagnaTite docking system because I read reviews on other faucets where the docking systems failed and I'd be royally peeved if I purchased a faucet that suffered that failure. I wanted a high arching faucet and while that may have some drawbacks such as more likelihood of splashing, it's easily remedied. The benefit of being able to fill and wash pots and pans easier very much outweighs the drawbacks.
Installation was a breeze. The worst part was getting the old faucet out as the nuts were difficult to loosen and there wasn't much room to work. Once that was out I had this faucet connected and running leak-free in 20 minutes and I had never installed a faucet before. I did have to enlarge the soap dispenser hole with a grinding bit on a drill but that wasn't difficult at all.
The cons are that the handle takes some getting used to finding a position for warm water but I think that's minor and may be fixed setting the faucet handle to the other limited range position but I don't care enough to try that. The soap dispenser is plastic but maybe that's a functional choice, I don't know, if not I'd rather have paid a little more for a metal one. Also the soap dispenser sits a little low off the top of the sink (2.25 inches). It's not a big deal on my sink as it juts out over the sink but depending on how wide your sink top is, it could be. Overall, I think these cons are minor.
Bottom line, everyone loves the look of and performance of this new faucet. Installation was a snap. I could have purchased a cheaper faucet, but I don’t think I’d be as pleased. We’re very happy with this purchase.
September 29, 2012
Rated 4 out of 5 by Wootie The pulldown faucet feature is wonderful
Delta's name, reputation, our prior Delta purchases, the look & features of this model are what prompted us to buy this kitchen faucet. We have been using it almost 4 months & are very pleased with the push button ease of using either spray or stream, & the firm magnetic fit of the hose when retracted into the faucet. The high rise faucet makes cleaning up larger items much easier, & the pull down hose is very convenient for smaller items & washing out the sink. I am becoming more used to being able to fully turn the water off (on the first try), as it must be exactly in the middle position.
June 13, 2012
Rated 2 out of 5 by Majormom99 Replacement
This is a replacement faucet and I am very disappointed in the overall function of this faucet. Very low flow, takes forever to fill up a glass or pot. There is not enough water flow for the spray nozzle to be useful. You have to make sure the handle is just right to ensure you turn the faucet all the way off. Keep finding it dripping because I did not get the faucet in just the right spot when turning it off. Not worth the price I paid, but unfortunately can’t afford to just throw away $200 and purchase a different kind of faucet. The soap dispenser, what a waste of money, but couldn’t find a faucet that came without one. Who is going to crawl under the kitchen counter to fill a soap dispenser, get real.
October 1, 2015
Rated 4 out of 5 by colhar01 Excellent features but doesn't mount in ALL sinks well
We like the features of this faucet. Easy to install except it doesn't mount well when installing in an "under mount" sink which has 2 3/8" mounting hole (it appears most do) as opposed to "top mount sinks" which have a 1 3/8" mounting hole. Our counter top mounting holes had been drilled to 2" so the upper portion of the faucet mounted ok. We had to make a spacer plate to place under our under mount sink so that "Mounting Bracket (RP52609)" would secure properly & not partially slip into the mount hole portion of our sink (a week after our plumber installed the faucet).
November 18, 2014