Vessona Two Handle Kitchen Faucet with spray
i love the design of this faucet, but...
I purchased this just under 1 year ago, and had a local handyman install it, following the directions, that came with it. well, approximately 2 months ago, the sprayer handle (which is plastic-boo!) began being hard to press, and i would have to turn the taps, almost off, while holding the button down to get it to spray, last week, the entire button on the sprayer popped off, so i did some digging around, inside it, and 2 plastic clips/knobby pieces, that i assume held the button in place, had broken, i can only guess one had broken off when it BEGAN being hard to work, and the other broke when the button came off. i can get it to stay in place, but its really difficult to make it spray. i know its under warranty, but when i dug out the papers/instructions/warranty, that came in the box, when i bought the faucet, and the receipt isnt with it. so once i locate the receipt, to "prove" i purchased it, i will be sending/calling for a replacement part. it seems that home depot doesnt have replacement parts, just a whole new set... and since the rest of the faucet looks and works just fine, i refuse to pay for an entire new set...
June 25, 2012
Looks Great - Terrible Quality :-(
We really love the look of this faucet and purchased it to compliment our new kitchen. However, within the first year after install, the hose diverter connection stem snapped off. We hardly ever used the hose, and figured it must have been a bad part from the factory. We replaced the faucet with an identical, brand new one and less than a year later, the very same thing happened to the new one. Reviews from other consumers indicate they have had the same problem. We went through two of them in about 18 months. Really frustrating. There is obviously a design flaw with this product. I would not recommend this product.
March 30, 2015
Same problem as other reviewers
I bought this just over a year ago to replace a basic builder's grade faucet that was used when our home was built in 1990. I really like the looks of this, but last week the side sprayer button got loose and within 2 days the button broke off entirely. It is plastic inside, I came on this site to look at getting a replacement piece after going to both Home Depot & Lowes this morning to purchase a replacement sprayer. Home Depot sells the entire faucet for $119, so $65 just for the replacement sprayer seems a little high. I really thought this would last longer than 1 year considering the basic plain one the builder used lasted 24 years....
January 31, 2014
On our second one and now this one is broke. The brass piece that attaches the sprayer to the main faucet keeps cracking rendering the entire faucet useless and flooding the cabinets underneath. They warranted the first one no problems. Let see what delta does this time. If this piece didn't keep breaking then it would be a good buy. I expect for the price you pay for this that there should not be any issues.
June 2, 2013
This product has plastic parts on sprayer.
I am very happy with the main faucet. However, i am sorry to
have purchased it with a plastic sprayer. The plastic lever broke. Upon checking, I found the lever broke off at the top.
I also found that the brass attachment that the quick connect
hose inserts into doesn't form a tight bond. Thus, it is leaking
a good amount of water under my sink when the faucet is turned on! Home Deport does not carry the needed parts for
the repair. Delta will ship a new sprayer in 5 to 10 days!!!!
I don't know if this includes the O-Ring needed to stop the leak
in the quick connector?? also, no sink for Christmas!!!!!
December 20, 2013
Replaced a leaking faucet with this one. Got this job off my to do list. I like the height of the faucet because I can put a good size cooking pot under it to fill up. Here's the bad news that I had. I had to call for service on how come the handles were working incorrectly. On was off and off was on. We had to take apart the handles and set them to the right position. Next was the spray hose where it connects to the faucet. That plastic piece was loose and looked broken. When turned on the water it shut off and got water everywhere. Had to work on it to connect it and make sure it's holding together. I'm happy with this product but that plastic makes me nervous. If it doesn't hold the whole faucet is useless.
October 28, 2013
Lovely Faucet and Delta stands behind their Product!
I have this faucet in a beautiful oil-rubbed bronze finish. Its worked great but recently my sprayer started sticking shut and wouldn't stop spraying. I went to Home Depot to buy a new one and a clerk told me to call Delta "they'll stand behind their product". I called and a very nice lady helped me and a new sprayer is being mailed to me now. It was very easy and she made sure that it was the right part number even though I called with the wrong one. I need a new faucet for my bath and I'm 100% buying Delta. (no, I don't work for them, I'm just thrilled with great service.)
June 3, 2014
Works like a charm. It replaced another "famous" brand of only three years. Somewhat easy install and so far no problems. The only problem was not with the faucet but myself. Removing and installing in tight quarters around an insinkerator (pig) was the challenge.
January 22, 2013