Rated 1 out of 5 by tuscany My 2nd Linden is a dud, too
On my second Linden single handle, pull-out w/out the mounting bracket. Delta honored the warranty & replaced the first, which was less than 1 year old in a new home & multiple repair visits could not make it swivel. This one's less than 2 yrs and will not swivel. It is also very difficult to stop dripping. Even with a lifetime warranty, I hesitate to get this model a 3rd time! This must be a design flaw or poor quality materials. Definitely NOT the water - had an EcoSmarte whole house system professionally installed in Nov 2014, shortly after the 2nd faucet was installed.
March 30, 2016
Rated 5 out of 5 by AKP1 Great product and service!!
Outstanding product and service. This recent contact with Delta was for a part for our kitchen facuet. Talked with "Bill" and was provided with a replacement, which was received within two days. This was a warranty claim and taken care of in one phone call. We have nothing but Deta equipment in our new house (six years old now) and when a item needs a part Delta stand behind their life time warranty, with professional service. Quality products with life time support, what else could a customer ask for. Thank you Delta.
November 1, 2012
Rated 1 out of 5 by Jim52 Don't buy this product
We have five other delta faucets in our house, two of them are over 20 years old. We had nothing but trouble with the Linden. I replaced the cartridge, the body and then the whole faucet under warranty in less than two years. The second faucet had the same problems as the first; the cartridge became stiff and noisy and was difficult to turn off. The body creaked loudly when it moved form one side to the other. I did not want to fix it again. I think that the problem is in the design. When you turn it off with wet hands, water trickles down the faucet into the cartridge and the base. We did our best to keep it dry, but nothing we did worked.
October 16, 2015
Rated 5 out of 5
by hasomf Just what my wife wanted!
We remodeled our kitchen and my wife wanted an oiled bronze faucet to go with her new farm sink. We did a lot of research and looked at a lot of faucets. We chose the Delta because of its looks and its reputation. Plus it was one of the few my wife liked that had metal insides. It looks very good in her new kitchen and performs well. Is she is happy, I am happy!
July 31, 2012
Rated 5 out of 5 by Summer2013 Fantastic service!
We have always enjoyed Delta faucets, but recently we had some issues with our faucets.
Delta customer service provided the best care one can ask for.
They resolved our problems and sent us replacements within days. They were very professional, knowledgeable and friendly. We couldn't have asked for better service!
Thank you so much Delta!
August 26, 2013
Rated 5 out of 5 by Bill5 Great product
We purchased in May 2013 and very happy with it. Only one problem, it became more and more difficult to move from side to side. I called customer service and Paul sent me a replacement and it works better than the old one when it was new, great customer service. Highly recommend for finish, quality, and customer service.
October 29, 2015
Rated 2 out of 5 by kitty This faucet is not something I would recommend.
I am not impressed with this faucet. The faucet head is very stiff and the plastic makes it difficult to maneuver. It is also hard to reposition after using. Just not what I expected for the price. Also, the plastic finish on the faucet head has to be dusted! I have never had to dust a faucet before.
June 13, 2012
Rated 5 out of 5 by NebrMPH Great design lets us easily turn on faucet with a wrist
I'm an engineer and my wife is an artist at heart. This model of faucet provides the utility, durability and appearance that pleases both of us. The flow options for the pull out water wand surpassed our expectations. It truly feels like designers used their prototype before finalizing it because it's hard to find something bad to say about it.
My only concern as an old-school engineer is that I prefer all metal parts rather than including some plastic parts. However, I've learned over time that in plumbing, the right kinds of plastic outlast most metals when in contact with tap water, even if it's soft water. BTW, the design must have been updated recently because online reviews say that the aerator can't be removed. That is now false; in fact, a small plastic tool was included to help with removing the aerator.
May 29, 2016