Pilar Single Handle Kitchen Faucet with Spray
Clean lines, very functional
This was a replacement for a previous Delta faucet that had begun to leak. We called customer service and were told the faucet could not be repaired and were immediately asked about requirements for a replacement, given the options that worked and shipped this new one. We were also offered 50% discount if we chose to replace the bar sink faucet that matched the old sink. My only complaint is we were not able to find a pull down sprayer we liked and so had to get rid of the old soap dispenser. Delta did plan to replace the soap dispenser to match the new faucet, if we had chosen that option.
It coordinates well with the bar sink faucet and does what its supposed to do! I like that it swivels to the left out of the way of the sink.
November 8, 2013
Retainer clip problem - keeping a watchful eye
My review of this faucet would have been 5 stars if it were not for the retainer clip issue we are experiencing.
The Good: Great look and feel. Good functionality. Easy installation. The install was relatively quick and easy. The instructions seemed sufficient.
The Bad: My son and I installed this product. Between us we have conservatively replaced 10 kitchen faucets over the years.
However after installation the water was turned on and the sprayer attachment used numerous times. Unfortunately, the blue retainer clip on the diverter for the spray head (the clip at the end where there are 2 hoses) kept opening up and letting the hot water supply hose unseat and pop out. There was water all over the place.
We then inspected the assembly and verified that all hoses were seated securely in the diverter assembly and the blue retainer clip secured properly. We tried using the faucet again and had the same problem. The retainer clip didn't hold the hot water hose securely when water pressure was applied causing a large leak.
We went back to the assembly instructions and verified that everything was done correctly which it was.
Upon examining the unused parts we found a black plastic "clip" which we used to better secure the blue retainer clip to the diverter and hose. This additional part (black clip) is not mentioned in the assembly instructions that came with the faucet nor in the installation instructions I found on the Delta web site so I'm not even sure if it was intended for this purpose. At least for the time being the additional "clip" along with some silicone tape seem to have solved the problem. I do like to sleep at night so I'm hoping my solution corrected the problem. I don't want to think about waking up some day to find a flooded kitchen. I'd rather have a reliable solution to my issue instead of relying on hope.
This is not the kind of experience I expected when I decided to purchase this faucet.
May 24, 2015
Like this faucet.
My brother purchased this faucet to replace an old faucet. I like the updated look and the faucet works just fine.
February 4, 2015
Great faucet so far
Had a plumber remove previous Delta faucet and install this new one. Everything works fine so far. Pleased with purchase todate.
July 18, 2014
This faucet is a great improvement over our previous one.
The stainlesssteel is a great finish, easy to maintain. The water pressure is powerful, sometimes, difficult to control. I wish there was an optional sprayer which could have been installed on the faucet mouth for washing vegatables, one which can be piveted in different directions over the sink. Also, I wish there was a better control over the water temperature. The optional choice of Position 1 or 2 does not resolve the situation. However, with all the negatives, the faucet is a tremendous improvement for our kitchen.
July 15, 2012
looks great and feels great
i have no problem with the faucet.. in addition the sprayer feels heavy in your hand and the finish is easy to clean.. love it and if it lasts as long as my last waterfall delta i will be happy..it was very easy to install..i wish the soap/lotion dispenser was included instead of having to pay extra..
June 12, 2012
We shopped a long time
We have always preferred Delta faucets. We are very pleased with our new one. We have had it now for one year and it is just like new. We love it.
June 12, 2012
This product meets and exceeds our expectations
This kitchen faucet looks very good and we love the design and most of all DELTA'S good customer service.
August 17, 2012