Rated 2 out of 5 by mountiek Touch 20 does not fully shut off water
A beautiful faucet that ties the room together but fails to work consistently. I've only had it for a week and three times the touch feature has failed to fully turn off the water (and then somehow fixes itself later on). Shut off leaves a rapid drip. Manual shut off is fine. I bought it for the touch feature, however.
November 19, 2015
Rated 5 out of 5 by BoHar Love This Faucet
We were upgrading the appliances in our kitchen and noticed that the old faucet didn't match well with the new appliances. My wife and I researched faucets and settled on the Delta touch model. I am not a plumber but had no problems installing the product. Prior to this purchase we had no idea as to how handy the touch feature would be. We are now in love with our faucet. I think everyone should have a Delta touch faucet.
April 30, 2014
Rated 5 out of 5 by Willie48 Great faucet--minor problem with indicator light
I love this faucet-works exactly as promised; however, after about 2 years, the blue indicator light doesn't come on--the flashing red light worked last month indicating it needed new batteries--I installed the batteries, now there is no blue light when on????? I wonder if there is something I should do--the installation sheet which came with the faucet (installed by a plumber) doesn't seem to help.
January 4, 2016
Rated 5 out of 5 by Cat29 Love it!
I have rheumatoid arthritis, and some days I need all the help I can get. This faucet is fantastic! Just a light touch is all it takes. I've had none of the issues some reviews listed regarding the faucet turning on & off at random. The AA batteries, although new, lasted less than a year so I have switched to C batteries for greater longevity. Now how about a touchless soap dispenser?
March 11, 2016
Rated 5 out of 5 by Sean93 Love the faucet
We love everything about this faucet. The simplistic modern design, the high arc, and most of all the touch technology. We also ordered the soap dispenser, which was a plus. Installation was relatively simple and the product works great. It is definitely a convenience that we enjoy.
February 18, 2014
Rated 1 out of 5 by leon this product worked for 14 months, now it is dead
This is the only faucet i have ever purchased that became non functional in 14 months. The touch activated faucet sounded interesting, and I expected a very expensive faucet to last several years. Delta makes some very good faucets, but my touch 20 technology faucet only lasted a few months.
You are much better off buying a cheap delta faucet that will last several decades instead of a touch20 delta faucet that might only last a few months.
I am sure that many people have purchased this faucet and it worked for several years. I have bought very inexpensive generic faucets from home depot that lasted over a decade.
It has great features, but the quality control is so poor that the great features do not do you any good.
Delta offers a multi year warantee on this faucet's electronics, but I do not know if it includes the plumbers bill.
If the warantee does not include the plumber's bill, it will probably cost me a few hundred dollars to fix this almost new faucet. This is a product to avoid.
September 8, 2013
Rated 4 out of 5 by Bruce The aerator is very poorly designed.
The aerator is very poorly designed and and sprays water all over when put your hand or something under the faucet.
The touch on/off part works great.
March 24, 2013
Rated 5 out of 5 by Stonyloam Great faucet!
Everything was fine, except a clip was missing from the instillation kit. Delta parts sent a clip and all is well.
December 30, 2014