Rated 1 out of 5
by Dan3205968 Connector broke when trying to clean aerator
I tried to remove the wand from the hose assembly in order to try to clean the aerator and the tiny tab that connects the wand to the hose broke off and now my faucet is pretty much unusable. The fact that a tiny piece of plastic (probably 1/8" wide by 1/16" thick) is all that is holding these two main parts together is ridiculous. What's even crazier is that the only way to buy a replacement for this little piece of plastic is to buy a whole new wand assembly, which costs over $100. The tiny piece of plastic isn't even a part of the wand (again, it connects the wand to the hose).
August 14, 2013
Rated 5 out of 5 by Josie47 Easy to install and use
I love my new Delta faucet. I had a moen previously and it was awful to try to fix when I had a leak. The parts were not easily accessable. That's why I purchased a Delta. I got reviews from people that have Delta faucets and they were happy. My plumber also said Delta was a good faucet and parts were easy to get. He said "it's idiot proof to install and repair." I can't say enough how happy I am with this faucet.
May 24, 2012
Rated 2 out of 5 by JEM6673 A couple problems...
We bought this faucet a few years ago when we remodeled our kitchen. Overall we like it, however there are a couple issues.
First, there are black specs showing up in the water. This has been happening almost from the beginning. I understand from reading here that it is not an issue with the hose coming off the handle. This has been concerning for us and have not been using the faucet at all to gather water for drinking/cooking from it.
The second issue is.. I can not seem to replace the aerator. The water pressure is dropping and I believe it to be because of the aerator assembly. I bought the wrench from Delta, however it does not fit and I can not get it to budge manually. So I am not sure if this is a defect, or if it is just not replaceable.
February 20, 2015
Rated 2 out of 5 by TonyL black particles in water
I bought this faucet several years ago and recently have noticed when filling a cup with water that there are black particles floating in the cup. I took the wand off and found that the problem worsened (obviously, the aeraetor in the wand is doing it's job, even though it cannot be cleaned#. I then took the hose assembly apart and ran water that was collected without passing through the 52" stainless line and VOILA, no particles.
Additionally #not to pile on...) the soap dispenser broke within 2 years. The plastic neck on the soap container snapped. I tried several glues / adhesives without any luck. I have lived with this issue, but the black particles are where I draw the line.
I can't recommend a product like this that I paid good money for and now is contaminating my water supply. Clearly an inferior material was used in the adaptor or hose that is breaking down after use.
August 9, 2014
Rated 1 out of 5 by maxer Stay Away. This aerator can not be removed and cleaned
We have had this for a little over a year and have had constant problems with it clogging up. We previously had a Moen and thought we would try Delta. We were concerned from day one when our plumber installed it. He told us to call to get a plumbers "key / tool" to remove the water flow restrictor (He even spoke to Delta for us) and were told it didn't have one! We were also told you couldn't remove the aerator to clean if needed. Great time to find this out. We just paid the plumber to install and weren't going to pay him twice so we kept it. Bad decision! We just had to replace our hot water heater and unfortunately, sediment has clogged the faucet and we can't clean it. This is unacceptable for a $250.00 plus faucet!
February 24, 2013
Rated 5 out of 5 by shamrockman Perfect item for location
I wanted something with a little height but not the big curved arm. This one fit the bill perfectly and with the choice of spray or stream and removable arm, this item just is perfect in this location. The non-spotting surface always looks good and the additional setup for the soap dispenser keeps one more bottle from sitting around on the counter top. We love it and know we made a wise choice after searching quite a few options.
Thank you for a great product.
April 30, 2014
Rated 4 out of 5 by pdvm Love it but need to fix leaking
The faucet is great all around, but it has developed a leak when handle is fully down in the off position. You have to lift the faucet and 'search' for a position where the flow fully stops. Any advice on this problem would be appreciated.
April 28, 2013
Rated 5 out of 5 by FIGO Good looking and multi functional kitchen sink, laundry room faucet.
Very good product and mechanics were well thought out by designers for Delta Faucet Company. Parts guaranteed for life. Just keep your model number for future reference. Over a period of time the faucet head needs to have the rubber O-ring changed. No problem if it's a Delta product. Free part(s) replacement, just call them.
Thank you Delta. Now when are you going into the refrigerator & stove manufacturing business!
September 11, 2015