Rated 5 out of 5 by Ron358 Customer service is great
Have all Delta faucets in my home that was built in 1999. Every time I need something Delta has always come through with no hassle. They are the one of the best companies I've ever dealt with when it comes to customer service, and taking care of my needs. I can't recommend them highly enough...... I don't know about any other companies as I'll only have Delta faucets. Why go anywhere else? The lifetime warranty for the original owner is exactly what one gets........ That can't be beat..... They also have very stylish products in my opinion........ I haven't had to buy another faucet for this home I built in 1999........ What else could I ask for?
June 9, 2015
Rated 2 out of 5 by CraftsmanHome After 7 years of gentle use:
While I LOVE the functionality of this faucet, for the price, I would expect it to hold-up better than it has. Over the years, I've had problems with the wand's threading loosening from the water supply line. That was remedied by re-tightening it. This week (after 7 years of use) the wand completely pulled-out of the interface. (Broken) Not because it was forced, but because the o-rings around the wand's hose got stuck to the faucet body and prevented the hose from following the wand when the wand was pulled out for spray use. We were not hard on this faucet (no kids), so if you're tough on stuff, this is unlikely to last.
September 18, 2012
Rated 5 out of 5 by WalterAC I highly recommend this product.
Customer Support helped me by telephone, virtual tour and written instruction. They gave me advice and a tool to remove the old faucet. I was able to remove the old faucet and install the new in less than an hour. I am not a professional but have replaced faucets in the past. This one by far was the easiest.
January 31, 2015
Rated 5 out of 5 by PvdG42 Delta - Best Faucets Best Service!
I replaced an 18 year old Delta with this faucet in our kitchen. All faucets in our house are Delta and that will not change. Delta has always honored their lifetime guarantee for us with friendly and effective service when any repair parts were needed (very infrequently).
February 19, 2016
Rated 2 out of 5 by KimS720 Disappointed in quality
I had the prior version of this faucet for 10 years. I had to replace it because there were problems, it had started to leak and just had some general issues. I don't have a problem with that since Delta replaced it for free. This replacement faucet is definitely cheaper quality. The finish seems to stain with water droplets constantly. The construction of the handle is definitely not the quality of the prior one. The prior faucet was definitely of sturdier construction. I only recommend it because I do like the overall design and I do think Delta is a good company.
August 31, 2014
Rated 5 out of 5 by Ric59 Very easy to install
I like the ease of installation. This unit replaced a unit that become defective. The exchange process was much easier than I had anticipated.
October 23, 2014
Rated 4 out of 5 by bacard100 GREAT WARRANTY!
product worked great but had issues with the head turning. the warrantied it no questions asked! wow...
April 22, 2013
Rated 5 out of 5 by DIYJim Excellent quality and performance
I've used this faucet daily for over seven years and love it. The Diamond Seat Technology is superb. It works smoothly an effortlessly, without developing drips or problems of any kind.
The toggle between spray and stream works well and makes a positive transition between modes, unlike those of competing brands.
The article stainless finish looks the same as it did at the time of installation and is simple to wipe clean.
This design is a winner!
January 9, 2013