Rated 5 out of 5 by NC02 Great Customer Service
Faucet was installed by my builder as part of construction on our new home. Flow rate seemed unacceptably low, but builder was unable to resolve. Sent an email to Delta and IMMEDIATELY got a reply from someone who obviously knew their product and did what I would expect all companies should do in customer service. None of those annoying phone mazes (push 2 for this or 5 for that) where you get untrained people who have no product knowledge, seem like they reading from a script and apparently have no authority to resolve an issue like so many other companies.
The person who replied to me asked some key questions and for some additional information. They were able to quickly resolve a problem the builder could not.
VERY satisfied with the overall experience.
March 2, 2016
Rated 5 out of 5 by John605 Superb Faucet!
I just installed this myself today. It was probably one of the easiest faucet installs I have ever done! The directions were simple and I appreciated that tools came with it! The BIGGEST headache with any plumbing job is making the final connections. There is nothing more frustrating that LEAKS! All the connections on this faucet were quick and simple.
I noticed in another comment that someone had a problem with the flex hose connection coming apart. The directions are VERY specific as to how this is to be made - even showing 3 ways NOT to do it. All I can say is, "Your on your own pal for if you don't follow the instructions!"
In closing, the is the first job where my use of "plumbers language" was at an all time low! ;-)
GREAT PRODUCT! HIGHLY RECOMMEND!
September 6, 2014
Rated 5 out of 5 by countrygirl Sturdy
After using other brands for 15 years and constantly replacing parts, we went to a bath & kitchen store. They recommended this faucet and we do love it. The others were wobbly, started leaking quickly, water spotted quickly. This Delta faucet does none of those things. We love the pull down sprayer. It did take a while to get used to the handle on the side, which I really didn't want. However, it's fine now that I have used it a while. I definitely do NOT want a faucet that regulates water temperature. I can set my own water heater. My only complaint is the registration process on the website, which is quite user unfriendly. It keeps saying I have no registered products and didn't recognize my email address. Yet I received this request to review my registered product.
June 25, 2015
Rated 5 out of 5 by Dave33 Best kitchen faucet we ever owned!
Thoroughly researched kitchen faucets and chose this one especially because of the diamond seal technology that does not allow leakage (leakage is why we needed a new faucet). It is very easy to install and it is very elegant in appearance. The high arching pull down spray is great for washing large kitchenware (also great for washing watermelons). There is nothing we don't like about this faucet. If you are building a house or replacing your kitchen faucet, do yourself a favor and purchase this faucet. You'll enjoy it.
August 22, 2015
Rated 5 out of 5 by Ron76 Looks great with quality features.
I tried several different faucets to compare with Delta's Leland. I found many that had difficulty with the pull down spray and others that did not have the features that came with Delta. I've always liked the lifetime warranty that comes with the Delta faucet. The Leland has a very smooth pull down spray and I am thrilled the way it returns and stays with the magnet. I also really like the button on the faucet to change from stream to spray. I hope to have this working great for many years to come.
July 16, 2015
Rated 3 out of 5 by Scottie Can't select the right temperature on 19939 or 9178
A good Engineer tests their design to ensure it works before going to production. These guys didn't. When fully on, the throw from hot to cold is about 2". You would think that would be adequate, but it isn't enough to get the temperature you want. It is either too hot or too cold. If you try for lower flow, say 1/2 throttle, and then go forward or back to get less flow, it actually shuts almost off at the middle of the setting.
May 13, 2014
Rated 5 out of 5 by Lolagirl Beautiful faucet
I had to replace a leaky faucet with side sprayer. Made the jump to this beautiful faucet then (because the new faucet was so pretty) decided to replace the sink also (I went with a granite composite single sink). This faucet is absolutely gorgeous and such a joy to use. It rarely splashes outside of the sink. Love the pull down sprayer. No water spots on this arctic finish. My kitchen looks pretty darn classy now!
November 1, 2015
Rated 5 out of 5 by Kristi Started to drip, hard to shut off
We have had this faucet in our kitchen for 2 years and I have just loved it. I really like the pull out sprayer option, I use it all the time!
But just lately, when I go to shut it off it doesn't shut off right and it wants to drip. So you have to wiggle the handle to get it to stop dripping. You would not think in just 2 years that it should start to do this. Other wise I really like this faucet.
December 27, 2015