Rated 5 out of 5 by RetiredAtLast Fantastic Faucet
I have two Touch20 faucets installed in my home. One that I installed two or three years ago in the main kitchen and this one that I installed in our mother-in-laws apartment. It is unbelievably convenient, especially if you have dirty hands. Just touch the spigot with your arm and the water is on, or off. If you want to call it a downside its that one becomes so used to the way it operates it soon becomes second nature. Touching it to turn the water on or off. It's really comical, my wife and I watching one another when in someone else's home. Touching, sometimes slapping, their faucet several times to turn the water on before realizing it's not a Touch faucet. I don't believe anyone would go back to the old style faucet after using a Touch20 faucet. We've never had a problem with the Touch20 faucet installed in the main kitchen. This one however developed a wee (not even annoying) drip about a month after I installed it. I only bring this up to tell how quickly Delta responded. I called Delta and within two or three days I had a new control box in hand. It took me about five minutes to install the new one. They are a little expensive but I think I'm going to install them on my laundry sinks as well.
July 30, 2015
Rated 5 out of 5 by biker Great faucet
Easy installation on my new sink. Works very well. My only minor complaint is the color of the pullout spray doesn't quite match the color of the rest of the faucet. As usual Faucet Direct shipped it quickly and it arrived undamaged.
October 7, 2014
Rated 5 out of 5 by ES1956 Delta faucet
We love this faucet! Touch to start and stop and if you are filling a sink it has an auto shut off after 4 minutes of running to limit the chance of over flow.
November 25, 2014
Rated 5 out of 5 by Artsmart Awesome Faucet
We had this faucet recently installed in our newly remodeled Kitchen - It is awesome! We especially like the touch sensor and the heat indicator.
September 18, 2015
Rated 5 out of 5 by Annie Great features and very attractive.
I purchased this about a month ago and have been really pleased with how well it works and how nice it looks.
July 25, 2014
Rated 1 out of 5 by jmc14 Good in theory but not in reality. Overall poor design....
Worked fine at first, then thought the batteries needed replacing, it has been all downhill from there. Inconsistent functionality, the Touch2O rarely works properly, usually no water flow when turned on, have to pull the faucet head in and out to get the water to flow, sometimes cycles rapidly on and off, cannot leave in touch mode because will turn on and off on its own, very difficult to regulate the temperature, etc etc... Was installed by a plumber. Would never recommend the touch feature and have told others not to purchase. A faucet should not be so difficult to install/use this is why I feel the overall design is poor.
October 17, 2014
Rated 2 out of 5 by bcspring01 Frustrating
We bought and installed this about a year ago. For the first several months it worked perfectly...then the issues. Coming on by itself, not coming on when tapped, etc. Very disappointed with this product. We researched faucets forever and were convinced we made the right choice. After saving for twol years to re-do our kitchen and splurging for the touch control, I feel foolish and wish I stayed with a traditional faucet. As a military family, we've moved a lot and completed many renovations over the years and we've always used Delta products (faucets, etc) and this is the by far the worst experience we've had.
November 4, 2013
Rated 4 out of 5 by bunny420 Beautiful faucet, "touch" is a bothersome gimmick.
The faucet is beautiful. The "touch" feature is just a bother. I never use it. I just use the faucet by turning on the water the usual way, however when I do that, the water keeps turning off. I paid a lot of extra money for this feature as it sounded like a good idea. I'm taking out the batteries and will just use the faucet without the "touch" feature. So - I would buy a Delta faucet again, just not with the gimmick of "touch". I have other Delta faucets in my house that have been there for 15 years and are still in great condition.
It was very difficult to install.
November 11, 2012