Rated 2 out of 5 by Shanonew Expensive faucet for such random functionality
I purchased this faucet one year ago and had great luck for the first 6 months. I have done the troubleshooting suggestions to no avail. I wish I had read all of these reviews before purchasing.
The touch feature of the faucet worked beautifully then began to act up, sporadically turning on and off, turning on when no one is near it, won't turn on at all when touched, etc.
The red low battery indicator light has never come on, but I have changed the batteries several times hoping that may help. At this point I have simply taken the batteries out to save my frustration.
I love the look of the faucet, but this was a very expensive faucet to simply work as a "normal" faucet.
November 19, 2014
Rated 4 out of 5 by bunny420 Beautiful faucet, "touch" is a bothersome gimmick.
The faucet is beautiful. The "touch" feature is just a bother. I never use it. I just use the faucet by turning on the water the usual way, however when I do that, the water keeps turning off. I paid a lot of extra money for this feature as it sounded like a good idea. I'm taking out the batteries and will just use the faucet without the "touch" feature. So - I would buy a Delta faucet again, just not with the gimmick of "touch". I have other Delta faucets in my house that have been there for 15 years and are still in great condition.
It was very difficult to install.
November 11, 2012
Rated 1 out of 5 by Contractor Giving up
Installed a new unit in a customers home and the touch did not work at all. Got a replacement unit and my client is now reporting that it turns off and on by itself and even turns on sporadically when they open the dishwasher. At a point, a poorly engineered product actually ends up costing a contractor an operating loss and that is the situation we have here. I have another client who ordered one for installation in the next few weeks and we are going to recommend they return it or hire someone else to install and endure the headaches.
July 6, 2014
Rated 4 out of 5 by bikerbob60 Replacement Install
We just installed this faucet and so far are quite pleased with the finish, quality and performance. However, I would like to see an option or accessory that offers a transformer/rechargable battery pack as a replacement for the standard battery pack, as the cable on the pack is too short and I have to get on my knees to access it under the sink. With an optional transformer/rechargable battery pack I would not have to be concerned about having spare batteries and would have a battery backup if the power fails.
February 25, 2013
Rated 3 out of 5 by babs Worked for a while
Love the idea - just wish it worked. This faucet was installed about 10 months ago when our kitchen was remodeled. It worked for about 8 months then started dying down to small trickle of water. Installed new batteries but same issue started again. We even bought more batteries, but same thing. Occasionally happening then more and more until it won't work at all now. You can hear it running but just drips of water come out. Negative feature is you can't choose to use it manually with the handle. If the batteries die or it malfunctions, you're out-of-luck and water. I didn't expect to pay over $400 and only be able to use this faucet for 8-9 months. The design, appearance, ease of use (when working) is very good. Just doesn't perform as it should and not for as long as it should.
May 8, 2015
Rated 4 out of 5 by WAMC Faucet randomly turns on and off?
I bot 2 of the Delta D9992TARDST touch faucets and one works great and the other randomly goes on and off ? This has been occurring for about a year now and we've changed batteries multiple times on the questionable unit but never changed the batteries on the other unit? We've unplugged and replugged the battery lead into the solenoid several times and a day or two later - same result...faucet running on and off randomly. Since one unit works great, my builder is at a loss for ideas. Any advice?
December 20, 2014
Rated 3 out of 5 by Jps12345 Beautiful faucet - needs more time in R&D
Touch technology may need some more time in the lab for testing. This is a beautiful faucet, love the finish and the nozzle. However, the touch thingee has never worked consistently despite the long time under the sink, ensuring it was properly installed. The water keeps turning on or off as we place items by it. Sometimes, even when in the other room, it just turns on. Freaks out the dog! Anyway, will take a part, repackage and head back to the store as we only had it for three months.
September 30, 2013
Rated 2 out of 5 by awapuhi Warm water would be a good thing
This faucet does not provide warm water except at the highest pressure (at which point water splashes all over the counters). You can reliably get just hot or just cold at any pressure, but no warm. I had a plumber in to check it, and he said it was because of the touch on feature, and there was no way to adjust it. I am now looking for a way to turn it back into a regular manually operated faucet so that I can have warm water again.
March 25, 2014