Rated 1 out of 5 by ndalwadi Disappointing Touch2O performance
I purchased this faucet for Kitchen renovation. Main reason we purchased was the design and the Touch2O feature. We had professional plumber installed this faucet. Touch2O feature worked great when it was installed. Unfortunately it worked only for next 4 or 5 days. (YES not even a week) Since then, touch2O works sometimes, sometimes does not work. I took the battery out to reset it, replaced the batteries etc. but no luck. very very disappointed.
February 6, 2013
Rated 2 out of 5 by bluvette67 Works great, when it works...
We over doubled our original budget in order to have the convenience of this product! We also paid a professional plumber to install (another $200) and it worked great, for a couple of months! Now, it's like it's possessed... sometimes, no one will be in the kitchen and all of a sudden it turns on, then off, then on, back off again... it'll freak out like this for minutes until someone comes in and just shuts the whole thing off. Which, kinda defeats the purpose of the touch technology. Disappointed! Great in theory, but we are really frustrated.
February 11, 2014
Rated 2 out of 5 by Frustrated4Now 2 Year Old with Mind of it's Own
We have had this Faucet for over 2 years now, and it seems to work only when it wants to. It recently stopped working totally, and not even in manual mode. Now with new fresh batteries, the LED light stays RED and never turns Blue as it should. I can turn it on by touch, and appears to work when I touch it off. However after 3-5 seconds the LED turns RED and the water comes on by itself. HELP.... we have checked all the wires and ensured they are not crossed up or against any medal parts. I have tried resetting as discussed in other review replies, but nothing helps.
May 16, 2015
Rated 1 out of 5 by Joshua Possessed Faucet
Sounds like I'm having the same problem that EVERYONE else on here is. Installation was done EXACTLY as instructions where shown-- And I have installed several of this model before. Have replaced batteries twice.the faucet comes on and off, even when the faucet if off, you can hear the solenoid kicking on and off and on and off and the blue or red light coming on with it . Very frustrating-very good money was put into this faucet & these issues should not be happening anymore- this technology isnt new anymore- the bugs should have been worked out by now.
June 23, 2015
Rated 4 out of 5 by wOOdworker good product, LED function unclear, endurance unknown
I installed the faucet myself in our new remodeled kitchen.
it went fine although I had to adjust the process a couple of times. the guide that was included in the box, does not describe the function of the LED and it is not clear to the user why it is there!? I also modified the retention system from Delta and replaced it with a bungee cord that pulls the hose back into its housing. the design from Delta is great on paper, but in reality, there are other stuff under the sink and once the weight is caught in something else that might be another hose, a wire or whatever, then there is not only the problem that it does not work, but also the risk that the user may start struggling with it and try pulling it or forcing it into the body and completely jam it. My design has no weight and uses a bungee cord that is screwed to the wall of the cabinet away from all the other cords and pipes.
The system is working fine and we like it so far, I am not sure about the longevity of the electronic valve and wonder if the part can be purchased separately, once and if it fails!?! It only has a 5 year warranty.
August 27, 2012
Rated 1 out of 5 by Tim44 Disappointed..Should have listened to other reviews
We purchased this faucet a little over 3 months ago and it worked great. Now it properly works half the time. I have reset the faucet numerous times as described in a previous review. We are now forced to manually turn it off and on. We have experienced a few incidents of it turning on by itself and no one even close to the faucet. This has turned into a very expensive manual faucet.
June 20, 2013
Rated 1 out of 5 by Vee1115 Very finicky and not reliable
I started out completely loving this faucet - the touch technology is perfect so I can turn on the faucet with the back of my hand, or a wrist, when my hands are dirty. This is especially great when working with raw meat.
However, for the past 4 months, it's been nothing but trouble:
* Sometimes, it won't turn on. I can hear it trying to turn on, but it just dribbles. After paying way too much for a plumber to clean out the faucet's system, it worked for about a week.
* Now it won't turn on or off. I can hear it trying to turn on and off, but it just dribbles in both the on and off touch options. When turning the handle off, it at least stays off. Changing batteries did not help.
* Sometimes it just turns on, by itself. This has happened 3 times in the past 4 months (at least, that we've witnessed). It has a timer to turn itself off, so that's at least nice. But having it randomly turn on is not good!
I would definitely not recommend this to a friend, but I would recommend touch faucets from other brands.
January 4, 2015
Rated 3 out of 5 by Frustrated6 Nice design, poor electronics
Good quality brass works and easy to install but the touch free operating mode is poorly executed. It worked for the first week and now only works after the water is hot. It is very frustrating for a unit that costs so much when it will not work as advertised. I checked out all the tricks that I found on the internet from people that have had the same issued and followed the instructing to the letter, reinstalled it three times with the same results. Not a happy camper! Too bad I gave my old one away!
September 18, 2015