Cassidy™ Single Handle Pull-Down Kitchen Faucet with Touch2O Technology

Model #:9197T-AR-DST

What does this model number mean?

+ Soap / Lotion Dispenser and BottleRP71543AR $54.00
List Price as
Shown (US $):1
$699.00
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Product Features and Benefits

  • Touch activated faucet featuring Touch2O Technology
  • Turns on and off with just a touch anywhere on the spout or handle
  • On-off indicator light signals when batteries run low
  • Automatic water flow shut-off after four minutes if the water is left running
  • TempSense LED light indicates water temperature
  • Battery operated (6 AA included) for up to 2 year battery life or 6 C (not included) for up to 5 year battery life
  • Battery box can be mounted to cabinet with included mounting hardware
  • Optional A/C adapter EP73954 may be ordered separately
  • MagnaTite docking keeps the kitchen pull-down spray wand firmly in place with a powerful integrated magnet, so it stays docked when not in use
  • Features DIAMOND Seal Technology Euro-motion valve embedded with diamonds to ensure like-new operation for the life of the faucet
  • Meets standards set by Americans with Disabilities Act (ADA)
  • Touch-Clean spray holes allow for easy removal of hard water build-up
  • 1 or 3-hole installation
  • For 3-hole installation, order escutcheon RP71545AR
  • High-arc pull-down swivels 360 for complete sink access
  • 62 in. long hose provides outstanding reach
  • 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
  • Delta Electronic Faucet Limited Warranty

Product Support, Repair Parts & Tech Specs

Support Information:

Installation Instructions / Owner's Manual

Installation Information

1 or 3-hole 8″ installation

Soap dispenser requires an additional hole.

  • Number of Handles: 1
  • Tall/High-Arc: Yes
  • Pull-out/Pull-down: Yes
  • With Side Sprayer: No
  • With Soap/Lotion Dispenser: No
  • Aerator Type: Cache
  • Valve Type: Electronic with Euromotion DIAMOND(TM) Valve
  • Flow Rate: 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
  • Hose Length: 62
  • Holes/Width: 1 or 3-hole 8″ installation
  • Spout Length: 9-3/8″
  • Spout Total Height: 16″
  • Spout Height Deck to Aerator: 9-21/32″

Troubleshooting Resources

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Frequently Asked Questions

General Faucet Installation Instructions

Quick Start Guide

Reviews

Rated 4.1 out of 5 by 26 reviewers.
Rated 1 out of 5 by Not happy with very expensive Faucet. Touch feature worked great for a month. Then it started to work inconsistently. Now, mostly not working. Worked great for a month. Then it started to work inconsistently. Then stopped working completely. Changed batteries. Had no effect. Touch feature only worked on lower portion of faucet, not upper part which is most convenient place for touch feature to be useful. Then it started working again, don't know why. Now have discovered touch feature does not work when faucet is warm from hot water. Took video of cycling back and forth between cold and hot water and working and not working by touch feature on upper portion of faucet neck that swivels from side to side….. March 23, 2014
Rated 3 out of 5 by Touch Feature Not Working Just installed this yesterday. The most I ever got out of the solenoid was that the LED changed color in accordance with the water temperature. The touch feature never once worked. Watched a handful of youtubes and googled a bunch, tried all trouble shooting methods (new batteries, etc) and still was not successful. While solenoid was engaged the water would shut off after 10 or fewer seconds, and would not be able to be turned back on. I was relegated to removing the solenoid and just using it in 100% manual mode. I love the faucet even in manual mode, but paid extra for the Touch functionality that is completely broken. December 4, 2015
Rated 1 out of 5 by Frustration I have had this product for just about one month. I really want to LOVE it but am having same problems as Blanca1 and Joeny. Changed batteries-did not help. Followed manual. Did not help. The faucet is possessed. Handle is on but tap will not work. Water just stops for no reason (under the 4 mins) I think? this happens when water is hot. I can't really tell. Comes on for 5 secs, stops. Comes on for 30 secs, stops. Now it just completely shuts down. For long periods of time (like 5 mins) Can't manually turn on. Can't tap turn on. no light. NOTHING. HELP! On top of it all, my son was doing dishes and ever so slightly knicked the spout with a knife which now has a huge gauge...which leads to be think it is made from very soft/poor material :( September 2, 2015
Rated 5 out of 5 by The faucet works as promised and is very handy Installation on top mounted sink that is not perfectly rectangular turned out to be an inconvenience. The insulation mount had to be cut because of a scallop designed Kohler sink. Other than that little problem the faucet is both attractive and functional. April 21, 2013
Rated 5 out of 5 by In LOVE! Super easy to use and install and looks very sleek! May 3, 2013
Rated 5 out of 5 by Product works well I had this faucet installed when I replaced my kitchen sink and faucet. The faucet works very well but the plumber had difficulty with making the touch feature work because the instructions for installing the faucet were incorrect. Instead of advising the plumber on the importance of installing the plastic plate on the underside of the counter -- plate serves as an electric insulater -- the instructions were to discard the plate. This resulted in the solenoid getting shorted and he had to install a new solenoid and the plastic plate that he originally discarded. Both the solenoid design and the installation instructions can be improved. However, I must state the faucet now works as it should and I'm very satisfied with its performance and overall quality. May 2, 2015
Rated 2 out of 5 by Love the Faucet but not so much the Touch2O technology I am very surprised with all the similar comments about the issues with the Touch2O technology that Delta hasn't issued a recall or made a public statement. Are you just going to address all of our issues independently? There's got to be a serious flaw somewhere and I would like to see you address it. I need a new solenoid. A better, more consistent solenoid please. I've sent an email to Customer Service so please help us all once and for all. December 20, 2015
Rated 5 out of 5 by Outstanding product!! The Cassidy Touch2O faucet is the most user friendly item in our kitchen. The installation went without any issues and the faucet works exactly as described. I am amazed that the concept took so long to be made available for homeowners. Time will tell if the solenoid valve (that works with the Touch2O to turn the water on and off) will last as well as I expect from a Delta product. The list price for the solenoid unit replacement is a King's ransom, so I'm hoping for a long product life. Overall, our family loves the new faucet. Great job Delta!! January 27, 2014
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From time to time, Delta Faucet Company runs sweepstakes in connection with its Ratings and Reviews. Certain of the reviews posted above on this page may have entitled the author to a sweepstakes entry.

Customer Q & A

(10 Questions : 14 Answers)

Product Q&A

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Cassidy Single Handle Pull-Down Kitchen Faucet with Touch2O Technology
 
1 answer

Can I put a Cassidy sprayer assembly on a Leland faucet?

Topics: Assembly
4 months, 2 weeks ago
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MS
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Answer: 
Hello MS,

Thanks for your question. Unfortunately, the spray head assembly that comes with the faucet is the only one that will fit properly.

Best Regards,
Justin
4 months, 1 week ago
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How do you control water pressure?

Topics: Features
1 year ago
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Lightnin
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Answer: 
Hi Lightnin, Thank you for your question. The water volume on the model 9197T-AR-DST is controlled by pulling the handle motion to the right with closer to vertical being low flow and increasing as the handle moves to the right.
Thanks,
Dave
Skill Level: Advanced
1 year ago
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Does the water shut off automatically if my cat touches it while I am at work?

Topics: Features
1 year, 2 months ago
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charlenech
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Answer: 
Hi Charlenech, Thank you for your question. Should the model 9197T-AR-DST Touch20® Technology faucet be activated accidentally, the automatic shut-off feature will stop the flow of water after four minutes if the water is left running with no activity.
Thanks,
Dave
Skill Level: Advanced
1 year, 2 months ago
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Can this faucet be hard wired with a transformer?

Topics: Features
2 years, 9 months ago
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ldthom
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Answer: 
Thank you for your question. Delta Faucet model # 9197T-AR-DST cannot be hard-wired to a transformer. The only thing available is battery operated.
Skill Level: Advanced
2 years, 9 months ago
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Answer: 
Technical specification documentation says that this faucet can be wired with a transformer (rp73954). However, none of the documentation says how to hook it in.
Project Type: New
Skill Level: Intermediate
10 months ago
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how long do the batteries last and what type was used

Can only batteries be used or do you have a transformer that can also do the job?
Also, about how long is battery life using NiMh rechargeable, lithium, alkaline if never using the touch capability (i.e., longest life) and alternatively the average life for normal use?
Topics: Performance
2 years, 9 months ago
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gar
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Answer: 
Thank you for your question. Our touch faucets are recommended to be used with alkaline batteries for the longest life. They will usually last 1-2 years depending on the use of the faucet. There is not a way to hardwire the faucet into a transformer.
Skill Level: Advanced
2 years, 9 months ago
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Can this faucet be installed with the handle on the left?

Topics: Assembly
2 years, 10 months ago
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Karen
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Answer: 
Thank you for your question. Delta Faucet model # 9197T-AR-DST can be mounted on the left but your hot and cold handle will be reversed.
Skill Level: Advanced
2 years, 10 months ago
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Installation restrictions

We want to purchase a Delta Touch20 Technology kitchen faucet. We like the Cassidy, Trinsic or Pilar style. Our problem is the back splash is 2-1/8" from the vertical centerline of the faucet to the back splash. The back splash height is 6". The 2-1/2" base diameter of the faucet would not be an issue. My problem is all the technical drawings for these faucets state the minimum faucet centerline to back splash dimension is 2-1/2". Unless the faucet handles go backwards beyond vertical, I do not see why I could not install this faucet. Any thoughts.
Topics: Assembly
Age: 45 to 54
Gender: Male
3 years ago
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Mat
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Answer: 
Thank you for your question. Delta Faucet model # 9197T-DST does need 2 1/2 inches clearance to the backsplash because the handle does go beyond the vertical point. If you only have 2 1/8 inches, then your handle will hit the backsplash.
Skill Level: Advanced
3 years ago
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Answer: 
Good question, Mat, but you should be in luck!

Although the installation might be marginally more difficult under the sink from the reduced clearance, it should work fine. This model features the Euro-Motion handle which only rotates forward to eliminate backsplash interference.
Age: 55 to 64
Gender: Male
Skill Level: Advanced
2 years, 10 months ago
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San Francisco, CA, USA
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My backsplash is too close. What can be done?

Can the Cassidy faucet cartridge and handle be installed at an angle increasing the forward motion while reducing the required clearance to the backsplash? If not, can the entire faucet be rotated in the mounting hole to move the handle forward?
Topics: Assembly, installation
Skill Level: Beginner
3 years ago
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Steve
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Answer: 
Thank you for your question. Delta Faucet model # 9197T-DST has to have a minimum clearance to the backsplash of 2 1/2 inches. If you using a single hole mount, you can rotate the faucet so that the handle is in the front to avoid the handle hitting the backsplash. However, your hot and cold will then be side to side instead of back to front.
Skill Level: Advanced
3 years ago
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Indianapolis, IN, USA
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I've looked, and can't find anyone who has this faucet in stock. Have you actually started shipping them now?

Topics: Purchase
3 years, 3 months ago
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kim
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Answer: 
Thank you for your question. Delta Faucet model # 9197T-DST started shipping in late September but that does not mean a store will keep them in stock. You should be able to go into your local wholesaler or retailer, and they will order it for you.
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3 years, 3 months ago
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Answer: 
Yes. I would have given you a specific supplier and address if I knew your location, but you may also easily find the Cassidy available online at Amazon, FaucetDirect.com and others. Go to the 'Where to Buy' tab at Delta Faucet for many other authorized suppliers
Age: 55 to 64
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2 years, 10 months ago
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San Francisco, CA, USA
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When will the Cassidy model be available for purchase. The web site says "coming soon'.

Topics: Purchase
Age: 45 to 54
Gender: Male
Project Type: Replacement
3 years, 5 months ago
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Andy
Wyckoff, NJ
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Answer: 
looks like mid-september 2012
Age: 35 to 44
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3 years, 5 months ago
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Roseburg, OR, USA
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Answer: 
Thank you for your question. Delta Faucet model # 9197T-DST is available for purchase now but it is not shipping from our plants until September 7, 2012.
Skill Level: Advanced
3 years, 5 months ago
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  1. The manufacturer's list price (U.S. dollars) is shown for comparison only. The actual retail price may be different from the price shown.