Rated 1 out of 5 by Blanca1 Very disappointed
We purchased this faucet to go with a new sink we installed. We have had it 9 months. Now it doesn't work when tapped to get water and if we do have water flow it doesn't turn off when tapped. Sometimes it doesn't even turn on water when using the handle since the tapping mode doesn't work. Sometimes it just goes on when nobody is even close to it. We have replaced the batteries twice and that doesn't help. We have adjusted the solenoid but to no avail. These faucets are expensive and with the reputation that Delta has I expected more. Very frustrated with this product!
August 16, 2015
Rated 5 out of 5 by Linger3636 This product displays a sleek design
I installed this faucet into our kitchen, which was smaller than a normal kitchen and made the whole kitchen "POP!" You are always looking for that one piece in a room that makes everything else better by having it there and in this case it is the polished silver that turns heads. It is easy to use and provides a great amount of water pressure to clean dishes or ones hands. I recommend this product to whomever comes to visit my wife and I.
January 7, 2013
Rated 5 out of 5
by Born2ImpressJenn Best part of my kitchen...Love this faucet!
Touch2OTechnology is probably the coolest feature I have seen in a faucet…I am a bit of a nut when it comes to clean hands while cooking and undeniably hate touching the faucet if I am handling raw meat. However, I unavoidably touch the faucet several times while cooking as I am constantly washing my hands. This is where the Delta Touch2o comes in to play as all you need to do to activate the faucet is simply tap anywhere on the spout or handle of the faucet with your hand, wrist, or forearm to start and stop the flow of water…Awesome right? Setting up the faucet was not difficult at all and my husband which is in the computer field (definitely not a plumber), was able to have the old faucet removed and the new faucet installed in about an hour. That is not bad at all if you consider that he was reading the instructions as he was going with the install.
The faucet looks amazing and it is easy to clean, so I can’t tell you how much I like this faucet!
April 21, 2016
Rated 3 out of 5 by ryan54321 Touch Feature Not Working
Just installed this yesterday. The most I ever got out of the solenoid was that the LED changed color in accordance with the water temperature. The touch feature never once worked. Watched a handful of youtubes and googled a bunch, tried all trouble shooting methods (new batteries, etc) and still was not successful.
While solenoid was engaged the water would shut off after 10 or fewer seconds, and would not be able to be turned back on. I was relegated to removing the solenoid and just using it in 100% manual mode. I love the faucet even in manual mode, but paid extra for the Touch functionality that is completely broken.
December 4, 2015
Rated 1 out of 5 by ica1181 Worked correctly for less than a month.
We were so excited at the idea of this faucet. We had a fire in our home and when redesigning our kitchen, one of the things I wanted was a touch faucet. This faucet was professionally installed by a plumber. It worked for 2 or 3 weeks as described, and then everything went haywire. The touch feature works sporadically, without rhyme or reason, and it only works when touching on the base where the handle to turn on/off is---touching anywhere else on the faucet has no effect. Sometimes you turn the handle on, and have to touch it to turn it on, but sometimes you turn the handle on and touching it gets you nowhere. I've found that occasionally pulling the nozzle down jostles something enough to turn it on when needed. We are incredibly frustrated with the lack of functionality on this faucet when we paid so much money for it. I've considered trying to uninstall and reinstall it, but I doubt I would do anything better or different than a professional plumber.
September 12, 2015
Rated 5 out of 5 by eFrick06 Touch2O: The coolest investment in my kitchen remodel
The Touch2O faucet by Delta is the coolest investment (not to mention incredibly useful) in my recent kitchen update/remodel. The style of this faucet fits in perfectly with the rest of my décor and it is so easy to use. Never again will "chicken hands" be an issue in my kitchen!
July 17, 2014
Rated 5 out of 5 by SR54 The 21st Century faucet for the 19th Century kitchen
The sleek design and classical lines of the Cassidy bring both beauty and function to your kitchen. The simplified installation can be performed by the Do-It-Yourselfer and professional alike.
March 31, 2013
Rated 1 out of 5 by joeny Not happy with very expensive Faucet. Touch feature worked great for a month. Then it started to work inconsistently. Now, mostly not working.
Worked great for a month. Then it started to work inconsistently. Then stopped working completely. Changed batteries. Had no effect. Touch feature only worked on lower portion of faucet, not upper part which is most convenient place for touch feature to be useful. Then it started working again, don't know why. Now have discovered touch feature does not work when faucet is warm from hot water. Took video of cycling back and forth between cold and hot water and working and not working by touch feature on upper portion of faucet neck that swivels from side to side…..
March 23, 2014