Cassidy™ Single Handle Pull-Down Kitchen Faucet with Touch2O Technology

Model #:9197T-RB-DST

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$748.80
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Product Features and Benefits

  • Touch activated faucet featuring Touch2O Technology
  • Turns on and off with just a touch anywhere on the spout or handle
  • On-off indicator light signals when batteries run low
  • Automatic water flow shut-off after four minutes if the water is left running
  • TempSense LED light indicates water temperature
  • Battery operated (6 AA included) for up to 2 year battery life or 6 C (not included) for up to 5 year battery life
  • Battery box can be mounted to cabinet with included mounting hardware
  • Optional A/C adapter EP73954 may be ordered separately
  • MagnaTite docking keeps the kitchen pull-down spray wand firmly in place with a powerful integrated magnet, so it stays docked when not in use
  • Features DIAMOND Seal Technology Euro-motion valve embedded with diamonds to ensure like-new operation for the life of the faucet
  • Meets standards set by Americans with Disabilities Act (ADA)
  • Touch-Clean spray holes allow for easy removal of hard water build-up
  • 1 or 3-hole installation
  • For 3-hole installation, order escutcheon RP71545RB
  • High-arc pull-down swivels 360 for complete sink access
  • 62 in. long hose provides outstanding reach
  • Delta Electronic Faucet Limited Warranty

Product Support, Repair Parts & Tech Specs

Support Information:

Installation Instructions / Owner's Manual

Installation Information

1 or 3-hole 8″ installation
  • Number of Handles: 1
  • Tall/High-Arc: Yes
  • Pull-out/Pull-down: Yes
  • With Side Sprayer: No
  • With Soap/Lotion Dispenser: No
  • Aerator Type: Cache
  • Valve Type: Electronic with Euromotion DIAMOND(TM) Valve
  • Flow Rate: 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
  • Hose Length: 62
  • Holes/Width: 1 or 3-hole 8″ installation
  • Spout Length: 9-3/8″
  • Spout Total Height: 16″
  • Spout Height Deck to Aerator: 9-21/32″

Troubleshooting Resources

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Frequently Asked Questions

General Faucet Installation Instructions

Quick Start Guide

Reviews

Rated 4.2 out of 5 by 39 reviewers.
Rated 5 out of 5 by Touch technology is great The faucet looks modern and sleek, and feels heavy duty. The touch technology is handy for the household mechanics that come in to wash their greasy hands with just a light touch of the faucet. Installation was straightforward. I thought it would be overly complicated with the touch sensing equipment, but it was not hard at all. The instructions were very well written for the novice plumber. April 4, 2015
Rated 3 out of 5 by Touch Feature Not Working Just installed this yesterday. The most I ever got out of the solenoid was that the LED changed color in accordance with the water temperature. The touch feature never once worked. Watched a handful of youtubes and googled a bunch, tried all trouble shooting methods (new batteries, etc) and still was not successful. While solenoid was engaged the water would shut off after 10 or fewer seconds, and would not be able to be turned back on. I was relegated to removing the solenoid and just using it in 100% manual mode. I love the faucet even in manual mode, but paid extra for the Touch functionality that is completely broken. December 4, 2015
Rated 1 out of 5 by Very disappointed We purchased this faucet to go with a new sink we installed. We have had it 9 months. Now it doesn't work when tapped to get water and if we do have water flow it doesn't turn off when tapped. Sometimes it doesn't even turn on water when using the handle since the tapping mode doesn't work. Sometimes it just goes on when nobody is even close to it. We have replaced the batteries twice and that doesn't help. We have adjusted the solenoid but to no avail. These faucets are expensive and with the reputation that Delta has I expected more. Very frustrated with this product! August 16, 2015
Rated 1 out of 5 by Not happy with very expensive Faucet. Touch feature worked great for a month. Then it started to work inconsistently. Now, mostly not working. Worked great for a month. Then it started to work inconsistently. Then stopped working completely. Changed batteries. Had no effect. Touch feature only worked on lower portion of faucet, not upper part which is most convenient place for touch feature to be useful. Then it started working again, don't know why. Now have discovered touch feature does not work when faucet is warm from hot water. Took video of cycling back and forth between cold and hot water and working and not working by touch feature on upper portion of faucet neck that swivels from side to side….. March 23, 2014
Rated 5 out of 5 by Very good the only thing is for the price there wasnt a soap dispenser or a base for it.. October 1, 2015
Rated 5 out of 5 by Outstanding product!! The Cassidy Touch2O faucet is the most user friendly item in our kitchen. The installation went without any issues and the faucet works exactly as described. I am amazed that the concept took so long to be made available for homeowners. Time will tell if the solenoid valve (that works with the Touch2O to turn the water on and off) will last as well as I expect from a Delta product. The list price for the solenoid unit replacement is a King's ransom, so I'm hoping for a long product life. Overall, our family loves the new faucet. Great job Delta!! January 27, 2014
Rated 1 out of 5 by Frustration I have had this product for just about one month. I really want to LOVE it but am having same problems as Blanca1 and Joeny. Changed batteries-did not help. Followed manual. Did not help. The faucet is possessed. Handle is on but tap will not work. Water just stops for no reason (under the 4 mins) I think? this happens when water is hot. I can't really tell. Comes on for 5 secs, stops. Comes on for 30 secs, stops. Now it just completely shuts down. For long periods of time (like 5 mins) Can't manually turn on. Can't tap turn on. no light. NOTHING. HELP! On top of it all, my son was doing dishes and ever so slightly knicked the spout with a knife which now has a huge gauge...which leads to be think it is made from very soft/poor material :( September 2, 2015
Rated 5 out of 5 by Product works well I had this faucet installed when I replaced my kitchen sink and faucet. The faucet works very well but the plumber had difficulty with making the touch feature work because the instructions for installing the faucet were incorrect. Instead of advising the plumber on the importance of installing the plastic plate on the underside of the counter -- plate serves as an electric insulater -- the instructions were to discard the plate. This resulted in the solenoid getting shorted and he had to install a new solenoid and the plastic plate that he originally discarded. Both the solenoid design and the installation instructions can be improved. However, I must state the faucet now works as it should and I'm very satisfied with its performance and overall quality. May 2, 2015
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From time to time, Delta Faucet Company runs sweepstakes in connection with its Ratings and Reviews. Certain of the reviews posted above on this page may have entitled the author to a sweepstakes entry.

Customer Q & A

(12 Questions : 16 Answers)

Product Q&A

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Cassidy Single Handle Pull-Down Kitchen Faucet with Touch2O Technology
 
1 answer

Is there a user's manual for this faucet?

Topics: Care/Maintenance, Performance
1 month ago
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Philip
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Answer: 
Hi Philip, Thank you for your question!
Below is a link to the owners manual for the 9197T-AR-DST:

http://www.deltafaucet.com/customer...

Best regards,
Brandis
1 month ago
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1 answer

hot vs cold set up

for the cassidy single handle kithcen faucet, is the water supposed to be set up to be hot when handle pulled down / toward you or cold when pulled down / toward you.
Topics: Features
Age: 45 to 54
Gender: Female
4 months, 2 weeks ago
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JP
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Answer: 
Hi JP, Thank you for your question. When the handle on the model 9197T-AR-DST is pulled down toward you the water temperature should get hotter.
Thanks,
Dave
Skill Level: Advanced
4 months, 2 weeks ago
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Can I put a Cassidy sprayer assembly on a Leland faucet?

Topics: Assembly
9 months ago
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MS
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Answer: 
Hello MS,

Thanks for your question. Unfortunately, the spray head assembly that comes with the faucet is the only one that will fit properly.

Best Regards,
Justin
9 months ago
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How do you control water pressure?

Topics: Features
1 year, 6 months ago
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Lightnin
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Answer: 
Hi Lightnin, Thank you for your question. The water volume on the model 9197T-AR-DST is controlled by pulling the handle motion to the right with closer to vertical being low flow and increasing as the handle moves to the right.
Thanks,
Dave
Skill Level: Advanced
1 year, 6 months ago
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Does the water shut off automatically if my cat touches it while I am at work?

Topics: Features
1 year, 8 months ago
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charlenech
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Answer: 
Hi Charlenech, Thank you for your question. Should the model 9197T-AR-DST Touch20® Technology faucet be activated accidentally, the automatic shut-off feature will stop the flow of water after four minutes if the water is left running with no activity.
Thanks,
Dave
Skill Level: Advanced
1 year, 8 months ago
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Can this faucet be hard wired with a transformer?

Topics: Features
3 years, 2 months ago
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ldthom
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Answer: 
Thank you for your question. Delta Faucet model # 9197T-AR-DST cannot be hard-wired to a transformer. The only thing available is battery operated.
Skill Level: Advanced
3 years, 2 months ago
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Answer: 
Technical specification documentation says that this faucet can be wired with a transformer (rp73954). However, none of the documentation says how to hook it in.
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Skill Level: Intermediate
1 year, 4 months ago
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how long do the batteries last and what type was used

Can only batteries be used or do you have a transformer that can also do the job?
Also, about how long is battery life using NiMh rechargeable, lithium, alkaline if never using the touch capability (i.e., longest life) and alternatively the average life for normal use?
Topics: Performance
3 years, 3 months ago
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gar
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Answer: 
Thank you for your question. Our touch faucets are recommended to be used with alkaline batteries for the longest life. They will usually last 1-2 years depending on the use of the faucet. There is not a way to hardwire the faucet into a transformer.
Skill Level: Advanced
3 years, 3 months ago
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Can this faucet be installed with the handle on the left?

Topics: Assembly
3 years, 4 months ago
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Karen
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Answer: 
Thank you for your question. Delta Faucet model # 9197T-AR-DST can be mounted on the left but your hot and cold handle will be reversed.
Skill Level: Advanced
3 years, 4 months ago
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Installation restrictions

We want to purchase a Delta Touch20 Technology kitchen faucet. We like the Cassidy, Trinsic or Pilar style. Our problem is the back splash is 2-1/8" from the vertical centerline of the faucet to the back splash. The back splash height is 6". The 2-1/2" base diameter of the faucet would not be an issue. My problem is all the technical drawings for these faucets state the minimum faucet centerline to back splash dimension is 2-1/2". Unless the faucet handles go backwards beyond vertical, I do not see why I could not install this faucet. Any thoughts.
Topics: Assembly
Age: 45 to 54
Gender: Male
3 years, 5 months ago
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Mat
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Answer: 
Good question, Mat, but you should be in luck!

Although the installation might be marginally more difficult under the sink from the reduced clearance, it should work fine. This model features the Euro-Motion handle which only rotates forward to eliminate backsplash interference.
Age: 55 to 64
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3 years, 3 months ago
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San Francisco, CA, USA
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Answer: 
Thank you for your question. Delta Faucet model # 9197T-DST does need 2 1/2 inches clearance to the backsplash because the handle does go beyond the vertical point. If you only have 2 1/8 inches, then your handle will hit the backsplash.
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3 years, 5 months ago
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My backsplash is too close. What can be done?

Can the Cassidy faucet cartridge and handle be installed at an angle increasing the forward motion while reducing the required clearance to the backsplash? If not, can the entire faucet be rotated in the mounting hole to move the handle forward?
Topics: Assembly, installation
Skill Level: Beginner
3 years, 6 months ago
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Steve
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Answer: 
Thank you for your question. Delta Faucet model # 9197T-DST has to have a minimum clearance to the backsplash of 2 1/2 inches. If you using a single hole mount, you can rotate the faucet so that the handle is in the front to avoid the handle hitting the backsplash. However, your hot and cold will then be side to side instead of back to front.
Skill Level: Advanced
3 years, 5 months ago
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Indianapolis, IN, USA
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