Rated 1 out of 5 by Disappointed2016 Faulty engineering
We purchased the Delta Pilar 980T-DST in December 2013. It worked well for a while, but after a few months began to act erratically. The touch mechanism is poorly engineered and subject to repeated and persistent failure - and when it fails the water does not flow, or flows intermittently. A quick search of the web shows this is a widespread problem, and our plumber also says that no one he has installed one for has been happy with their performance. Ours has been reduced to a trickle and we've finally given up. We like the faucet itself and seek to bypass the touch mechanism.
February 6, 2016
Rated 5 out of 5 by Amy3 Great Function & Design
The Pilar single handle pulldown with Touch20 technology is one of the best faucets in the market today. Not only have the great functionality of a pulldown but it has the added benefit of the touch technology. Any time your hands are too messy to touch the handle, all it takes is a small tap to start and stop the water. Perfection!! The sleek and simple design works with many different kitchen styles but will always look in style, no matter what the trend. All in all, it is an amazing faucet!!
November 29, 2012
Rated 4 out of 5 by BittenKitten Great faucet overall
Love the design: graceful, neck arches high enough to go over large pots. A feather-light touch won't set the faucet off, the touch needs to be more significant: we don't accidentally turn it on/off. Sometimes when the drinking water filter is on, faucet turns on/off.
August 24, 2013
Rated 4 out of 5 by shawn59 Product is OK
Have had issues with the solenoid cycling rapidly and the water not staying on. Battery life is less than that of advertised perhaps due to this problem. Updated product (solenoid) could fix this issue.
February 14, 2016
Rated 5 out of 5 by Jackie A Must in any Kitchen
This faucet is a must for anyone who loves to cook. Just being
able to touch the faucet and it turns on is amazing technology.
It's great to have my hands free while I am preparing my food.
June 14, 2012
Rated 5 out of 5 by Verified Reviewer Delta thought of everything.
We needed to replace our sink and counter-top, so we removed a perfectly good Delta faucet that we liked in favor of the touch faucet. In addition to being able to just tap the faucet to turn it on and off, you can move the faucet from one side of the sink to the other without triggering it again by just lingering your hand on the faucet an extra second. Delta engineers have obviously given this a lot of thought. Another feature that sold us on the product is the magnetic sprayer head; it is so much better than any of the competition.
December 15, 2012
Rated 5 out of 5 by Ron01 This product is very well engineered
I installed this faucet (with my wife's assistance) about 6 months ago. It has performed flawlessly ever since. The care in design and workmanship of this product has been apparent from the time I opened the well packed box, to the extremely well documented assembly instruction and ease of assembly. We love the stainless steel finish which looks as good today as it did when we installed it and the touch operation is a dream. I would recommend this product to anyone looking for a clean looking design for their kitchen and great performance
June 12, 2012
Rated 4 out of 5 by BruceB God looking product
Very happy with look of faucet and the ease of the installation. Arrived without one part but customer service quickly sent replacement. Also, electronic shutoff dripped immediatly. Again, customer service immediately sent new part which was easy to replace. Hoping this was a fluke since my neighbor has had similar faucet for a couple of years without any trouble. Purchased the 110 power supply and using batteries as backup which required new 110 plug under sink so keep this in mind during build or renovation.
December 21, 2015