Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser

Model #:980T-SD-DST

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Finish Shown: Chrome
List Price as
Shown (US $):1
$600.35
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Product Features and Benefits

  • The High-arc design of Pilar™ provides graceful functionality
  • Sleek design coupled with the latest valve technology.
  • Touch activated faucet featuring Touch2O Technology
  • Turns on and off with just a touch anywhere on the spout or handle
  • On-off indicator light signals when batteries run low
  • Automatic water flow shut-off after one minute if the water is left running
  • Delta Electronic Faucet Limited Warranty

Product Support, Repair Parts & Tech Specs

Support Information:

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Installation Instructions / Owner's Manual

Installation Information

3-hole 6-16″ installation
  • Number of Handles: 1
  • Tall/High-Arc: Yes
  • Pull-out/Pull-down: Yes
  • With Side Sprayer: No
  • With Soap/Lotion Dispenser: Yes
  • Valve Type: Electronic with DIAMOND(TM) Seal Valve
  • Flow Rate: 1.80 gpm @ 60 psi, 6.8 L/min @ 414 kPa
  • Hose Length: 62
  • Holes/Width: 3-hole 6-16″ installation
  • Spout Length: 10-5/8″
  • Spout Total Height: 13-7/8″

Troubleshooting Resources

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Frequently Asked Questions

General Faucet Installation Instructions

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Quick Start Guide

Coordinating Items

Reviews

Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser 3.7 5 47 47
Keeping a coustomer for Life I installed Delta products in my home 15 years ago with the idea of do it right the first time. One of the faucets in our tub devolved a leak and without any issues Delta offered support to address our problem. Yes, it was not my problem it was OUR problem. Delta takes great pride in their quality and product by taking it to the next level. Thanks for standing behind your product and offering great warrantee. Please contact me if you need any additional feedback. Howard Michael HM Motorsports HowardMichaelRacing.com June 30, 2014
Love this faucet! Installed faucet in 2009 and until today never had a problem. We called Delta and they are shipping part to fix problem - slow water flow. I would not trade this faucet as it is so convenient to use, especially when you have touched raw meat and want to activate the faucet without touching it. Delta help line has always been responsive and knowledgeable; I am satisfied with both the service and the product. March 18, 2013
Best Faucet EVER After several weeks of reading reviews, I decided to take the plunge and get this faucet. I had originally seen it at a home improvement store and thought it was awfully expensive, but I really wanted it! I found it online MUCH cheaper..less than half the price the home improvement store wanted! I read HUNDREDS of reviews on several different sites and was a little leary but thought "what if it works as advertised?". I am SO GLAD I bought this faucet!!!!!!!!!! I love to cook and bake and during the holidays I bake tons of cookies and other goodies to give as gifts. This faucet made all that cooking and baking so much easier! The ease of not having to touch the handle when my hands were covered in dough etc was GREAT! I also love that my fiance, who is the messiest grown up I know doesn't leave the handle all yucky now! The only issue I had was the light wasn't working at first. I called Delta and the person told me to pull the little jack like thing out of the solenoid and reinstall and it worked! I have not had to change the batteries yet. I have had this faucet installed about 7 months now!! EVERYONE that comes to my house and sees the faucet loves it! I think it is a MUST HAVE for avid cooks and bakers and anyone who wants to lessen the risk of spreading germs from icky raw meat! Not having to touch a handle means less transfer of icky germs!!!! I also love the spray feature, I use a lot less dish soap now, the spray function really makes the soap suds up! If you are on the fence about this faucet GET ONE. I am sure you will love it as much as I do!! It is SO WORTH every penny. It is also a very attractive design. It wipes clean very easily..mine is brilliant stainless so water spots dont really show on it. July 7, 2012
Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser (908T-SD-DST) Installed the touch feature faucet as part of a kitchen remodel. Started having issues with the touch feature not working. Went through the basic troubleshooting, wiring, batteries, plumbing, etc. to determine the problem, ultimately being the solenoid. Emailed customer support and they responded within the next business day with an inquiry on model and troubleshooting tips. Once the solenoid was determined to be the problem, they immediately shipped one out, no questions asked. The support was great and I am installing one of these units in my sons house next. I now touch the faucet everywhere I go, thinking they are all touch response. I work in a lot of hospitals and I would think these would be mandated to help alleviate the spread of germs, just a thought. Nice job Jessica with Delta customer support! May 9, 2014
Best faucet ever! This faucet not only looks fantastic but is great when preparing food. No need to worry about contaminating the faucet handle because you can simply touch it with the back of your hand. July 9, 2012
Going strong after 4 years It is coming up to the 5th year of having this faucet installed in my kitchen. Never had an issues and the finish still looks like i just got it out of the box. June 11, 2014
If I could do it over again I regret buying and installing this faucet and, unforutnately, had my new granite drilled specifically for the on/off lever and spout. I like the look of the faucet and the magnetic hold on the sprayer. But, I have had it for several months and the touch on/off has NEVER worked properly, and half the time there was no water and no way to "activate" it. Finally decided to ship it back and they make it so difficult that you won't want to bother. Plus, I would have an extra hole in my granite due to the control!! Finally, deactivated the "touch" and use as a regular faucet.Certainly could have purchased another faucet with similar look, no hassle and would have saved a great deal of money. October 5, 2010
I got this unit(Pilar H2o Technologies faucet 2 months ago. I even installed it by myself in my new kitchen with a little help from the Delta web side.It works great until now .My wife love me for that.It is so easy to use .I am thinking to purchase a other one made specially for the bathroom only.If Delta has something alike .please let me know.Thank again. October 18, 2010
From time to time, Delta Faucet Company runs sweepstakes in connection with its Ratings and Reviews. Certain of the reviews posted above on this page may have entitled the author to a sweepstakes entry.

Customer Q & A

(17 Questions : 19 Answers)

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Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
 
1 answer

Do you have any optional lower flow aerators that will fit this faucet?

4 weeks ago
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Will
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Answer: 
Hi Will, Thank you for your question. The model 980T-SD-DST has a flow rate of 1.8 gpm. We offer the RP63886 aerator at 1.0 gpm, RP60729 at 0.5 gpm, and the RP72676 at 0.35 gpm that will offer lower flow options.
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Dave
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3 weeks, 2 days ago
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1 answer

If the arc of the faucet is in contact with a wooden window sill, will this interfere with the Touch Feature?

I am considering purchasing this model of faucet, but there is a chance that after installation, the arc of the faucet neck will be in contact or very close (within 1/4") of contacting a wooden window sill that is located behind the faucet. Will this interfere with the touch feature of the faucet?
Topics: Features
Gender: Male
Project Type: Replacement
Skill Level: Advanced
1 month, 3 weeks ago
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Mike
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Answer: 
Hi Mike, Thank you for your question. Close proximity to a wooden window sill will not affect the performance of the model 980T-SSSD-DST Touch 2O Technology faucet.
Thanks,
Dave
Skill Level: Advanced
1 month, 3 weeks ago
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How do I get the touch technology to work?

Topics: Performance
4 months ago
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Jan
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Answer: 
Hi Jan, Thank you for your question. Here are some Frequently Asked Questions anout Touch2O Technology.
1
How do I turn it off and on?
You may choose to operate the faucet as you would any standard single-handle faucet by moving the handle to the on and off positions. You may also tap it on and off with a deliberate touch, like that of playing the piano.
2
How do I control water flow?
You control water flow manually with the handle, just as you would operate any standard faucet. When operating the faucet in “Touch” mode, the water flow setting remains the same as the previous use.
3
How do I control water temperature?
You control the water temperature manually with the handle, just as you would any standard faucet. When operating the faucet in “Touch” mode, the water temperature setting remains the same as the previous use.
4
Are there any safety features?
Touch2O® Technology incorporates an automatic water flow shut-off after four minutes if the water is left running with no activity.
5
Do I need an electrician? What about a plumber?
No. The installation process is just like installing a regular pull-down faucet with an addition of one more component and a few easy-to-connect wires. Because the faucet works on batteries, there is no need to hire an electrician to assist with the installation. Even the batteries are included. With DIAMOND™ Seal Technology, the integrated supply lines mean everything is included in the box.
6
What’s the difference between Touch2O® and Touch2O.xt™ Technology?
You know that static discharge you experience in the winter after walking on carpet and then touching a metal object? That is the result of a characteristic for storing energy in the human body called “capacitance.” Touch2O® Technology uses capacitance sensors to detect human touch and turn the faucet on and off. But don’t worry, it won’t give you a static poke!

If you have additional questions please contact our toll free Helpline at 1-800-345-3358 for further assistance.
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Dave
Skill Level: Advanced
3 months, 4 weeks ago
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Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
 
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Is this faucet a mixer hot/cold. Or is it able to be switched for hot or cold.

4 months, 2 weeks ago
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TAg
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Answer: 
Hi Tag, Thank you for your question. The model 980T-SSSD-DST is a regular kitchen faucet with Touch2O Technology. The handle position will dictate water temperature cold, warm, or hot whether turned on manually or by touch.
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Dave
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4 months, 2 weeks ago
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Can you get the Pilar series kitchen faucet with the magnetized pull down spray head WITHOUT the Touch 2 technology? I do not want the touch feature.

Topics: Features
Age: 55 to 64
Gender: Male
Project Type: Replacement
5 months, 3 weeks ago
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cbh
georgetown, texas
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Answer: 
Hi cbh, Thank you for your question. We do not offer a non touch version of the 980T-SSSD-DST faucet. The 955-SS-DST, and 978-SS-DST are similar faucets that do not have Touch2O Technology.
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Dave
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5 months, 3 weeks ago
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Can you buy this without the soap dispenser?

Is there a different model number?
Topics: Assembly
7 months ago
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Koala
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Answer: 
Hi Koala, Thank you for your question. There is a version of the 980T-SSSD-DST that is available without the soap dispenser. The 980T-SS-DST is not available through Delta, but is still available from several online retailers. We have changed the finish on the model from the (SS) brilliance stainless to our (AR) arctic stainless finish as the model 980T-AR-DST.
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Dave
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7 months ago
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Design Improvements

There are some reviews stating failures after a few years, and numerous old reviews saying that the Touch feature needs improvement or doesn't work correctly. Have the solenoids and/or touch design been improved recently or has the product design remained the same since some of the older reviews back in 2009?
Topics: Performance
8 months ago
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Eric
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Answer: 
Hi Eric, Thank you for your question. We are on our 2nd generation of the Touch2O technology which did improve the performance of the faucets.
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Dave
Skill Level: Advanced
8 months ago
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Does this come in Brushed Nickel?

Topics: Features
Age: 25 to 34
Gender: Female
Project Type: New
Ownership: < 1 year
1 year ago
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Leslie
Indiana
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Answer: 
Hi Leslie,

Thank you for your question. Delta Faucet model # 980T-SSSD-DST is available in Chrome, Stainless Steel, and Venetian Bronze at this time. We also have it available without the soap dispenser in Champagne Bronze and Artic Stainless.

The Stainless Steel finish will be the closest to a brushed nickel finish.

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Jody
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11 months ago
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Indianapolis, IN, USA
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Our new home has this faucet yet we do not have an owners/instruction manual. What does a red light at the base mean? Battery replacement?

Topics: Care/Maintenance
1 year, 4 months ago
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Bre_tyan
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Answer: 
Thank you for your question. Delta Faucet model # 980T-SSSD-DST will flash a red light when the batteries are getting low. If the red light becomes solid, it means the batteries are dead, and the faucet will not function in the touch mode.

If you go to the website and search for your model, you will be able to download instructions.
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1 year, 4 months ago
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I understand the replacement battery pack holds 6 AA batteries

Can the sensor faucet work with 9 volts {6 x1 1/2 volts} as well as 6 volts {4x 1 1/2volts } equally well?
Topics: Performance, Care/Maintenance
Age: 65 or over
Gender: Male
Project Type: New
Ownership: 2-5 years
Skill Level: Beginner
1 year, 8 months ago
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ahalp2
Richboro, PA, USA
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Answer: 
Thank you for your question. Delta Faucet model # 980T-SSSD-DST is only recommended to be used with 6 AA batteries for it to function properly.
Skill Level: Advanced
1 year, 7 months ago
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