Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
Keeping a coustomer for Life
I installed Delta products in my home 15 years ago with the idea of do it right the first time. One of the faucets in our tub devolved a leak and without any issues Delta offered support to address our problem. Yes, it was not my problem it was OUR problem. Delta takes great pride in their quality and product by taking it to the next level. Thanks for standing behind your product and offering great warrantee. Please contact me if you need any additional feedback.
June 30, 2014
Love this faucet!
Installed faucet in 2009 and until today never had a problem. We called Delta and they are shipping part to fix problem - slow water flow. I would not trade this faucet as it is so convenient to use, especially when you have touched raw meat and want to activate the faucet without touching it.
Delta help line has always been responsive and knowledgeable; I am satisfied with both the service and the product.
March 18, 2013
Best Faucet EVER
After several weeks of reading reviews, I decided to take the plunge and get this faucet. I had originally seen it at a home improvement store and thought it was awfully expensive, but I really wanted it! I found it online MUCH cheaper..less than half the price the home improvement store wanted!
I read HUNDREDS of reviews on several different sites and was a little leary but thought "what if it works as advertised?". I am SO GLAD I bought this faucet!!!!!!!!!! I love to cook and bake and during the holidays I bake tons of cookies and other goodies to give as gifts. This faucet made all that cooking and baking so much easier! The ease of not having to touch the handle when my hands were covered in dough etc was GREAT! I also love that my fiance, who is the messiest grown up I know doesn't leave the handle all yucky now!
The only issue I had was the light wasn't working at first. I called Delta and the person told me to pull the little jack like thing out of the solenoid and reinstall and it worked! I have not had to change the batteries yet. I have had this faucet installed about 7 months now!!
EVERYONE that comes to my house and sees the faucet loves it! I think it is a MUST HAVE for avid cooks and bakers and anyone who wants to lessen the risk of spreading germs from icky raw meat! Not having to touch a handle means less transfer of icky germs!!!!
I also love the spray feature, I use a lot less dish soap now, the spray function really makes the soap suds up!
If you are on the fence about this faucet GET ONE. I am sure you will love it as much as I do!! It is SO WORTH every penny.
It is also a very attractive design. It wipes clean very easily..mine is brilliant stainless so water spots dont really show on it.
July 7, 2012
Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser (908T-SD-DST)
Installed the touch feature faucet as part of a kitchen remodel. Started having issues with the touch feature not working. Went through the basic troubleshooting, wiring, batteries, plumbing, etc. to determine the problem, ultimately being the solenoid. Emailed customer support and they responded within the next business day with an inquiry on model and troubleshooting tips. Once the solenoid was determined to be the problem, they immediately shipped one out, no questions asked. The support was great and I am installing one of these units in my sons house next. I now touch the faucet everywhere I go, thinking they are all touch response. I work in a lot of hospitals and I would think these would be mandated to help alleviate the spread of germs, just a thought. Nice job Jessica with Delta customer support!
May 9, 2014
Best faucet ever!
This faucet not only looks fantastic but is great when preparing food. No need to worry about contaminating the faucet handle because you can simply touch it with the back of your hand.
July 9, 2012
Going strong after 4 years
It is coming up to the 5th year of having this faucet installed in my kitchen. Never had an issues and the finish still looks like i just got it out of the box.
June 11, 2014
Worst fears have come true
We installed this faucet in Dec. 2009. Other than needing to change the battery after 2 years have not had any problem, but now the solenoid stopped working. We've done everything the owners manual says to do and still no working faucet. Can't even get it to convert to manual mode. Now I don't have water in my kitchen. Local stores, including big name home improvement stores, DO NOT carry parts. When the solenoid stops working, it doesn't even respond to the manual override steps. We had a good 2.5 years but for the price we paid, we expected longer duration for the solenoid. If Delta can't satisfactorilly help us fix this, it's back to old fashioned manual faucets again. I guess it was too good to be true. Great when it works, but a disaster when it doesn't.
July 15, 2012
Touch2O® Technology seems to have issues
I just installed this product yesterday (9/24/2013). It does work but not exactly as advertised e.g. "..Turns on and off with just a touch anywhere on the spout or handle". Turning the faucet off or on is inconsistent at best. The spout does not seem to be sensitive enough to the touch to operate reliably however, the handle is somewhat better.
I thought it might be low batteries but I get a blue light which I believe indicates the power level is adequate. I also practiced the "tap" rather than the "grasp" touch but again inconsistent. Some parts of the spout do not activate the solenoid at all.
Is there a way to increase the sensitivity?
I would appreciate any assistance you could provide.
September 25, 2013