Model #:980T-SSSD-DST
What does this model number mean?
Finish Shown: Stainless
List Price as
Shown (US $):1 $638.85
Shown (US $):1 $638.85
Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
Product Features and Benefits
- The High-arc design of Pilar™ provides graceful functionality
- Sleek design coupled with the latest valve technology.
- Touch activated faucet featuring Touch2O® Technology
- Turns on and off with just a touch anywhere on the spout or handle
- Exclusive MagnaTite®spray head docking ensures a snug fit of the wand
- 32″ minimum supply lines below the deck included
- Delta Electronic Faucet Limited Warranty
-
Featured Smart Features:
Product Support, Repair Parts & Tech Specs
Support Information:
View Parts for this Product:
- View Parts List
- View Parts Diagram
- Download/Print Parts Diagram
- Download / Print (Pre March 2009)
- Download / Print (Pre March 2011)
Installation Instructions / Owner's Manual
- View Download / Print
- View Download / Print (Quick Start Guide)
- Download / Print (Pre March 2009)
- Download / Print (Pre March 2011)
Installation Information
3-hole 6-16″ installation
- Number of Handles: 1
- Tall/High-Arc: Yes
- Pull-out/Pull-down: Yes
- With Side Sprayer: No
- With Soap/Lotion Dispenser: Yes
- Valve Type: Electronic with DIAMOND(TM) Seal Valve
- Flow Rate: 1.8 gpm @ 60 psi, 6.8 L/min @414 kPa
- Hose Length: 62
- Holes/Width: 3-hole 6-16″ installation
- Spout Length: 10-5/8″
- Spout Total Height: 13-7/8″
Troubleshooting Resources
Coordinating Items
Reviews
Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
25
25
Worst fears have come true
We installed this faucet in Dec. 2009. Other than needing to change the battery after 2 years have not had any problem, but now the solenoid stopped working. We've done everything the owners manual says to do and still no working faucet. Can't even get it to convert to manual mode. Now I don't have water in my kitchen. Local stores, including big name home improvement stores, DO NOT carry parts. When the solenoid stops working, it doesn't even respond to the manual override steps. We had a good 2.5 years but for the price we paid, we expected longer duration for the solenoid. If Delta can't satisfactorilly help us fix this, it's back to old fashioned manual faucets again. I guess it was too good to be true. Great when it works, but a disaster when it doesn't.
July 15, 2012
Great faucet & great support!
We did a whole house remodel in 2009 and one of my "presents" to myself was this faucet #saw the first commercial for it as we were discussing the kitchen and immediately wanted it#. It has been a godsend when needing to turn on the water with either extremely filthy hands or hands that were full. We've had a couple of issues with the solenoid#s# going bad #we just ordered our 2nd in 3 years# but Delta has been extremely helpful everytime I've called - from detailed instructions to quick service. We have changed the batteries twice #with the 1st solenoid replacement a new battery pack was sent replacing C cell with D cell batteries# and I would definately purchase another Delta Touch2O faucet in the future!
December 3, 2012
Excellent product
I purchased this product not only for its convenience but for the fact that I can turn on and off the flow of water using only the back of my hand or forearm. This was very important to my wife and I as we were always worried about cross-contamination when cleaning a turkey or chicken at the sink and using our hands to turn on and off the water, This product has eliminated that problem by letting us use the back of our hand or forearm
.I have been using this faucet since early 2010 and have never had a problem with it, never even having to change the batteries yet.
A great innovation!
June 13, 2012
Forget the handle
The technology is very simple and effective for in home use. As you become use to this a soft touch to turn it on and off you will laugh at sinks without the faucet. The Touch 2O has a nice design esthetically and has earned a place in our home as a required item. From the youngest to the oldest we all enjoy the change this product has brought into our lives. As you start to use the faucet you find yourself touching other faucets only to realize they have to be turned on and adjusted every time. Touch 2O is the only style of faucet we will put in our kitchen from now on.
June 16, 2012
Great faucet, when it works
My husband and I just bought our house 1 1/2 years ago. The very first thing we did was give the kitchen a makeover. I begged my husband to buy a Touch20 faucet because I use my hands a lot when cooking, so turning on the faucet with just a touch was sooo helpful!
Well, here we are, not even 2 years later and the touch feature has stopped working. The faucet still works manually (thankfully, since it seems a few other reviewers couldn't get it to work at all!), but for the amount of money this faucet costs, is outrageous that it would break this soon!
Judging from other reviews, the solenoid is probably what went bad, but that part costs over $200 to replace! For that price, I think I'd rather just buy a new faucet!
April 15, 2013
Awesome!
I renovated my kitchen 2 years ago, decided id splurge on the faucet. I did, what a treat this model has been and continues to be. Im in such a habit that everywhere I go, im touching every other faucet thinking its going to turn on by itself. Now, 3 family memebers have them, 3 of my reno clients have them. Its also a crowd pleaser at our BBQ's.
My concerns about new technology regarding kitchen faucets, well there gone!
A very happy Delta customer...
July 16, 2012
Love this faucet
I have preferred Moen faucets in the past but this Delta faucet has converted me and I am not disappointed. The quality is excellent! I bought this faucet when we decided to update our kitchen. I'm glad I did. The touch feature comes in very handy. I would definitely buy another one and would recommend it.
May 23, 2012
Delta faucet model 980t-sssd-dst
Bought the Delta faucet model 980t-sssd-dst and the faucet has not worked right from the beginning. We have put up with low water pressure from the solenoid for too long. I took the solenoid apart and cleaned the assembly and it worked for about a month. The faucet came on in the middle of the night. We have had to keep the faucet off until we are using it. Now I see you have to purchase the whole Solenoid assembly for $276. That my friend is a rip off. I will never purchase another Delta faucet such as this.
February 15, 2013
From time to time, Delta Faucet Company runs sweepstakes in connection with its Ratings and Reviews. Certain of the reviews posted above on this page may have entitled the author to a sweepstakes entry.
Customer Q & A
(20 Questions : 22 Answers)
Product Q&A
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Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
1 answer
How do I change the batteries
Topics: Care/Maintenance
6 days ago
by
Kevin
Answers
Answer:
Hi Kevin,To change the batteries on this and any other touch faucet, unplug the wire on the battery box that has what looks like a 9 volt battery connection and replace the batteries. Be sure to leave the battery box unplugged for a full minute and plug back in.
6 days ago
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Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
1 answer
Either hot or cold, no lukewarm
by
Chris
Markham, ON, Canada
I'm finding that it is very difficult to get lukewarm temperature, either it is very hot or ice cold. Water pressure for both are fine. Is there an adjustment that needs to be made to the cartridge, and how would I do it?
Topics: Performance, Assembly
Project Type: New
Ownership: < 1 year
Skill Level: Advanced
1 week, 6 days ago
by
Chris
Markham, ON, Canada
Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.Skill Level: Advanced
1 week, 5 days ago
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Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
2 answers
Can the Touch tech be bypassed to manual?
Can the Touch technology be bypassed to a manual mode? this is for times where the batteries have died, but we still need to run the faucet as a standard setup until new batteries are available.
Topics: Features
2 months, 1 week ago
by
Tom
Answers
Answer:
Hi Tom,Thanks for contacting Delta Faucet. Yes, the Touch2O® Technology can be bypassed for manual use of the faucet. Directions can be found on page 14 of the Installation Instructions (http://www.deltafaucet.com/customer...).
2 months ago
Answer:
Thank you for your question. Delta Faucet model # 980T-SSSD-DST can be switched to a manual mode as long as you do it while the faucet is running. While the water is running, remove the batteries and it will be switched.However, if the batteries completely die before you can switch it over, the faucet will not work until the batteries are replaced.
Skill Level: Advanced
2 months ago
Has staff answer
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Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
1 answer
Faucet not working
by
Orange County CA
Additional information about socaldave could not be loaded.
Faucet stopped working, installed new, fresh batteries and the faucet still will not work.
Suggestions?
Suggestions?
Topics: Care/Maintenance
Gender: Male
Project Type: New
Ownership: < 1 year
Skill Level: Beginner
2 months, 3 weeks ago
Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.Skill Level: Advanced
2 months, 2 weeks ago
Has staff answer
Has expert answer
Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
1 answer
Installed on Tuesday-touch quit working on Friday
by
Steve
Newburgh IN
We bought the Pilar because of pull down and touch and the touch feature quit working after three days. The touch turns the blue light on and off but not the water. Water is only off and on with the lever. Any ideas? I have called the plumbing supply store where I bought it and they installed it but don't have a reply yet.
Topics: Performance
Age: 55 to 64
Gender: Male
Project Type: Replacement
2 months, 3 weeks ago
by
Steve
Newburgh IN
Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.Skill Level: Advanced
2 months, 3 weeks ago
Has staff answer
Has expert answer
Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
1 answer
Is the spout supposed to rotate 360 degrees?
by
M55Allen
Boise, Idaho
I believe I followed the installation instructions completely and the spout rotates 360 degrees. I thought it would only rotate 180 degrees like other faucets I've installed in kitchens.
Topics: Assembly
Age: 55 to 64
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
3 months ago
by
M55Allen
Boise, Idaho
Answers
Answer:
Thank you for your question. Delta Faucet model # 980T-SSSD-DST has a spout that rotates 360 degrees.Skill Level: Advanced
2 months, 4 weeks ago
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Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
1 answer
Cannot turn handle to the left all of a sudden!?
by
Settie
London, ON, Canada
I'm baffled. My faucet has worked problem-free for 2 years. Then yesterday while washing dishes, I noticed the handle had become loose, so I tightened it. When I did, the handle locked up and stopped turning to the left. It can turn on and be lukewarm or cold, but not hot! I loosened the handle again to see if it would work again, but it doesn't. How do I fix this!
Topics: Care/Maintenance
Age: 25 to 34
Gender: Female
Ownership: 2-5 years
Skill Level: Beginner
3 months, 4 weeks ago
by
Settie
London, ON, Canada
Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.Skill Level: Advanced
3 months, 3 weeks ago
Has staff answer
Has expert answer
Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
1 answer
My faucet is leaking...
We've had this faucet for about 6 months. It has inconsistently operated during this entire time, sometimes working perfectly and then going through spells of random performance...whether turning on and off by itself or not responding to touches for on or off. We have followed instructions to troubleshoot and it doesn't seem to make a difference....randomly the faucet will begin to work again. Yesterday we discovered the faucet was leaking under the cabinet, it appears to be leaking from the handle area and it appears to have been leaking for a while. My husband is ready to take it back and forget the touch technology, but I love the feature when it works. However, the faucet is too expensive to have this many issues. Solution?
Topics: problem - leak
Age: 45 to 54
Gender: Female
Project Type: Replacement
Ownership: < 1 year
Skill Level: Intermediate
4 months, 1 week ago
by
Cindy
Derby, KS
Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.Skill Level: Advanced
4 months ago
Has staff answer
Has expert answer
Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
1 answer
Water opens and closes by it self
by
Arek
Staten Island, NY, USA
My faucet is living it's own life, it opens and closes the water whenever it wants. It's very annoying when I'm washing the dishes and water is going on and off every second. I changed the batteries and check all the connections nothing helps, any ideas? Thanks. Arek
Topics: Performance
Age: 25 to 34
Gender: Male
Project Type: Replacement
Ownership: < 1 year
Skill Level: Advanced
4 months, 2 weeks ago
by
Arek
Staten Island, NY, USA
Answers
Answer:
Thank you for your question. I apologize for the issue that you are experiencing. To ensure the proper part is identified for repair, please contact our toll-free Home Owner/Warranty department at 800-345-3358.Skill Level: Advanced
4 months, 1 week ago
Has staff answer
Has expert answer
Pilar Single Handle Pull-Down Kitchen Faucet with Touch2O® Technology and Soap Dispenser
1 answer
our pressure has dropped considerably and the aerator is clear.
Ownership: 2-5 years
Skill Level: Beginner
4 months, 3 weeks ago
by
Broady
Answers
Answer:
Hi Broady! We are sorry that you are experiencing this issue. Please call (800-345-3358) or email (cs@deltafaucet.com) us so that we can get some more information from you.Skill Level: Advanced
4 months, 2 weeks ago
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