Rated 5 out of 5 by Sangiof Nice faucet...great company
Installed faucet in 2008. Had several problems in 2014. Dripping and stuck toggle on wand. Company happily sent replacement parts which did the trick. Wife recently complained about the finish chipping and cracking (deteriorating really) at the base. I called service rep who couldn't have been more helpful. They are sending out a replacement part as we speak. In this day and age of poor customer service, I am overwhelmed by getting a human being on the line at 5pm on a Saturday with only one IVR question asked. And she was all about getting it done. Really good products. Really excellent customer service. I am redoing bathroom this winter. Will require Delta products.
October 24, 2015
Rated 3 out of 5 by nicole Leaky Faucet - Allora
The Faucet has a nice design and features but it has been three years since I installed it and it is hard to close the water fully. For some reason it needs to be close on a very specific way so it does not drip. it started to do this about 2 years ago.. It was fine before but know I have to be careful how I close it so it does not drip water.
My husband has replaced all the gaskets multiple times and still the problem comes back after a few months of use. The seals just seem to wear out then the leaking starts again.
May 12, 2013
Rated 3 out of 5 by JohnRB For the amount of money paid, disappointing performance
I have had this faucet for about five years now. I have had to replace the end nozzle four times, I guess because the black button on it that switches betw spray and stream wears out?
And now, the flow coming out of the faucet is way down. It is above a trickle but not much more. Plus when I am done with it and return the extended nozzle back to the base, it continues to leak for about another minute.
March 19, 2016
Rated 2 out of 5 by MissyC Love the look, not the durability
I had this faucet professionally installed 2years ago. I loved it, but 2 years later it is a challenge to shut the water off. The handle has to be in the perfect position for the water not to drip or trickle. It is without a doubt frustrating. I have checked all gaskets and adjusted the stop on it, but nothing works.
Disappointed in the durability of this product.
November 17, 2013
Rated 2 out of 5 by wdautrem Nice faucet, but leaks
This faucet looks great and the pull-down hose is very convenient. Unfortunately I'm having the same issue as the other reviewers. I often have to try 3 or 4 times to get the faucet to actually shut off all the way. Unless you get the handle in exactly the correct position it will continue to run or drip. Frustrating for a three year old faucet.
June 15, 2014
Rated 3 out of 5 by JohnnyD Good but...
The Faucet has a nice design and features but it has been two years since I installed it and it is hard to close the water fully. For some reason it needs to be close on a very specific way so it does not drip. it started to do this about two months.. It was fine before but know i have to be careful how I close it so it does not drip water.
July 25, 2012
Rated 5 out of 5 by Lucia Prompt customer service
Thank you for responding to my request for a new wand. You were fast and efficient. We've had Delta products in the past and came back because of your lifetime guarantee and customer service. The products are great too. Thank you!
January 7, 2014
Rated 4 out of 5 by Missy This faucet is so handy!
I purchased this faucet 3 years ago and it still works like new. It is so much easier to use than a faucet with a side spray and the design is superb.
June 16, 2012