Rated 2 out of 5
by NikkiZoey Inconsisentent performance
The faucet looks great and worked fine for the first year. After changing the batteries, it has become possessed. It turns on by itself or shuts off abruptly when you need the water running. I contacted Delta and the customer service rep was helpful. The faucet then worked fine for about three weeks. Then it went back to its erratic behavior. I tried changing batteries, resetting, leaving unplugged for two days, changing the batteries again...nothing seems to work.
July 21, 2014
Rated 3 out of 5 by llamalady nice faucet
i was excited to get this faucet for a christmas present, but for the price just a regular faucet would have worked better. the touch faucet sometimes comes on without being asked and then you always need to touch it to change the temperature, washing your hands to getting a drink. the style is really nice and i do like the pull out head with spray, but not really sold on the touch part.
February 18, 2013
Rated 3 out of 5 by Gasman83 Nice idea when it works
Initially we liked the faucet. A bit pricey for the touch on/off feature but I could see how it could spoil you. This was for the first month. Then it started to stay on all the time. I removed it and reinstalled it following the directions (because that's how I do everything). It worked for about a day, then back to the old never turning off by touch. I changed the batteries, unplugged wires and replugged them in and sometimes it works for one or two times then back to the old never turning off. The blue light works great when touched, the valve doesn't do anything. The faucet design is very nice but I'm very disappointed in the touch technology and wouldn't recommend it. For half the price and no crawling under the sink every other day to trying to make it work, a regular faucet is the way to go.
June 13, 2013
Rated 5 out of 5 by sue53 Marvelous product-we love it!!
We replace our old style faucet (one faucet with two twist handles for hot and cold) with this touch product. It is so much more convenient and the touch feature is the best!! When my hands are covered with food prep 'stuff' being able to just touch with a wrist or non dirty portion of my hand to turn on the water is unbelievably cool and convenient. Love the design, it makes our kitchen appear much more modern, a major improvement. Would recommend this to everyone!!
June 12, 2012
Rated 4 out of 5 by Hanna Very good product
Easy to use, good performance.
Very happy with the installation
March 11, 2015
Rated 2 out of 5 by Anthony4reale Honest review
2 month review of the Delta Ashton Single Handle Pull-Down Kitchen Faucet featuring Touch2O® Technology.
I am writing this review from the stand point of a product designer/ home owner. 2 months ago I purchased the Delta Ashton. I found several positive and negative features about the faucet.
-The look and feel of the material finish is excellent.
-Finger prints are not major issue
-The layout and assembly of the water line are quality
-The customer service is good
- The water always default to a low flow setting which is nicely pair with a boost button for filling pots of water.
-the touch sensor “Touch2O® Technology” has a 4 minute shut off. I like to put the faucet on a slow trickle to fill my Brita pitcher and walk away.
Now for the Bad
In my mind this bad out ways the good, it is downright shameful. Please decide for yourself.
-out of the box the touch sensor did not work. The sink would randomly turn on and off. So I called Delta, they kindly walked me through a series of trouble shooting steps. (very nice people on the phone) It turns out a bad group of sensors maid it out of the factory. It took 3 weeks to get the new part. So that meant I paid a plumber twice. So we are at $300 bucks to install.
-I get a call from delta to see how the part was doing, which is very nice. I ask the phone tech how long does this part last and how much is it? She said the sensor part is $140, if it is under warranty it is free, and if it is not and you own the faucet it is around $70. So how long does it last? Well if your water is hard or dirty about 2 year, or if it is clean it is about 5. So my Delta faucet with a “Touch2O® Technology” has a consumer cost of about $150 labor plus $70 parts, if I am luck about every 3.5 years. So all the money saved in water is just sent back to delta plus some. This is return on investment is awful, and sad.
Conclusion Buyer Beware!
Delta mostly makes good products, and stands behind them. But the “Touch2O® Technology” is not worth any investment. Save your money and more immortally your time and just get the faucet without the “Touch2O® Technology” you will not be disappointed. The “Touch2O® Technology” part should not cost more than $20 bucks to make by this point. It is not like Delta was planning for them to last more than 5 years in an ideal setting, or where they?
When the part breaks again I will update this review with a time. Also I will not replace the “Touch2O® Technology”. The faucet will just be a standard delta, or maybe I will just switch it out with a different brand. It will depend on how much it bothers me to look at it. With its “Touch2Infuriate® Technology”
This was Written 7/29/2015
July 30, 2015
Rated 4 out of 5 by pens44 Definately glad we went with the touch start/stop!
Quick delivery and condition were excellent. The counter top installer indicated no problems. The touch start / stop works great so far after a month. Probably saving water with this feature. Decided to try it although there were some reviews indicating problems. Figured we could always just take out the batteries if there were issues, but really like this feature. The 'arctic ss' finish is very nice and the design is excellent. The different spray options work great, although not sure if 'fast fill' is that much faster. The only issue is the retractable nozzle; not very automatic, but can deal with it. Perhaps it needs more weights. Would give it a '4.5' if allowed.
May 10, 2013
Rated 5 out of 5 by gadget859 Functional Art for the Kitchen!
I recently purchased the "Delta Touch 2 O" as part of a total kitchen remodel and I couldn’t be happier, the unit not only performs as advertised, it’s an elegant piece of art for the kitchen! Everything that we purchased was high end and the Delta unit is a perfect addition to what we were able to achieve...a beautiful ergonomic, functional, high end kitchen. I highly recommend this unit!!!
June 5, 2011