Rated 4 out of 5 by Hanna Very good product
Easy to use, good performance.
Very happy with the installation
March 11, 2015
Rated 2 out of 5 by Anthony4reale Honest review
2 month review of the Delta Ashton Single Handle Pull-Down Kitchen Faucet featuring Touch2O® Technology.
I am writing this review from the stand point of a product designer/ home owner. 2 months ago I purchased the Delta Ashton. I found several positive and negative features about the faucet.
-The look and feel of the material finish is excellent.
-Finger prints are not major issue
-The layout and assembly of the water line are quality
-The customer service is good
- The water always default to a low flow setting which is nicely pair with a boost button for filling pots of water.
-the touch sensor “Touch2O® Technology” has a 4 minute shut off. I like to put the faucet on a slow trickle to fill my Brita pitcher and walk away.
Now for the Bad
In my mind this bad out ways the good, it is downright shameful. Please decide for yourself.
-out of the box the touch sensor did not work. The sink would randomly turn on and off. So I called Delta, they kindly walked me through a series of trouble shooting steps. (very nice people on the phone) It turns out a bad group of sensors maid it out of the factory. It took 3 weeks to get the new part. So that meant I paid a plumber twice. So we are at $300 bucks to install.
-I get a call from delta to see how the part was doing, which is very nice. I ask the phone tech how long does this part last and how much is it? She said the sensor part is $140, if it is under warranty it is free, and if it is not and you own the faucet it is around $70. So how long does it last? Well if your water is hard or dirty about 2 year, or if it is clean it is about 5. So my Delta faucet with a “Touch2O® Technology” has a consumer cost of about $150 labor plus $70 parts, if I am luck about every 3.5 years. So all the money saved in water is just sent back to delta plus some. This is return on investment is awful, and sad.
Conclusion Buyer Beware!
Delta mostly makes good products, and stands behind them. But the “Touch2O® Technology” is not worth any investment. Save your money and more immortally your time and just get the faucet without the “Touch2O® Technology” you will not be disappointed. The “Touch2O® Technology” part should not cost more than $20 bucks to make by this point. It is not like Delta was planning for them to last more than 5 years in an ideal setting, or where they?
When the part breaks again I will update this review with a time. Also I will not replace the “Touch2O® Technology”. The faucet will just be a standard delta, or maybe I will just switch it out with a different brand. It will depend on how much it bothers me to look at it. With its “Touch2Infuriate® Technology”
This was Written 7/29/2015
July 30, 2015
Rated 5 out of 5 by FramptonsCamel Wasn't initially sure but now I couldn't think of anything better
We were remodeling the kitchen and my wife fell in love with this faucet. Who does that? Not me. That's what I told the sales guy at Home Depot -- when he showed us this THE MOST EXPENSIVE thing that just dispenses hot and cold water. Or so I thought. Turns out, this actually saves me money. It turns itself off after running 2 minutes and not being touched. If only I could get the shower replaced to do that. Installation was a no-brainer - I left it to the professional plumber. This faucet never fails to impress guests when they try to turn it on. All the women want it. All the guys shrug and have another beer. All good.
July 9, 2012
Rated 2 out of 5
by NikkiZoey Inconsisentent performance
The faucet looks great and worked fine for the first year. After changing the batteries, it has become possessed. It turns on by itself or shuts off abruptly when you need the water running. I contacted Delta and the customer service rep was helpful. The faucet then worked fine for about three weeks. Then it went back to its erratic behavior. I tried changing batteries, resetting, leaving unplugged for two days, changing the batteries again...nothing seems to work.
July 21, 2014
Rated 5 out of 5 by TDow04 Love love love!
I absolutely LOVE my Delta Touch faucet! We remodeled our kitchen and this was a must have item for me. Our family and friends are intrigued when they see me using it for the first time. It has really been a great feature with the hands free technology while cooking chicken or meat and you want to wash your hands off without touching every surface in the kitchen to do so. The kids love it and we are considering putting the hands free bathroom faucets in for them. This is definitely one of my favorite tech pieces in the kitchen and my husband is the one into that stuff...I will not go back to a traditional faucet.
June 13, 2012
Rated 5 out of 5 by sue53 Marvelous product-we love it!!
We replace our old style faucet (one faucet with two twist handles for hot and cold) with this touch product. It is so much more convenient and the touch feature is the best!! When my hands are covered with food prep 'stuff' being able to just touch with a wrist or non dirty portion of my hand to turn on the water is unbelievably cool and convenient. Love the design, it makes our kitchen appear much more modern, a major improvement. Would recommend this to everyone!!
June 12, 2012
Rated 3 out of 5 by llamalady nice faucet
i was excited to get this faucet for a christmas present, but for the price just a regular faucet would have worked better. the touch faucet sometimes comes on without being asked and then you always need to touch it to change the temperature, washing your hands to getting a drink. the style is really nice and i do like the pull out head with spray, but not really sold on the touch part.
February 18, 2013
Rated 5 out of 5 by Canuck Easy to install and works great
This faucet is a replacement for a single-handle faucet in a granite counter top. The installation instructions were easy to follow making the actual installation a breeze. Total time to install was under 30 minutes.
The faucet works great and is a joy to use. The faucet can distinguish between a "touch" and a "hold" so that you can swivel the faucet without turning it on or off. Another nice feature is that the flow volume and water temperature can remain constant. The three settings on the pull-out head provide options of a water-saving flow, a shower, and a full-pressure flow. One of the best features is unseen, and that is the weight that is used on the under-counter portion of the pull-out flexible water tube. The weight is in the shape of doughnut so that it "rolls" on the tube rather than clamps on thereby allowing the pull-out head to extend and retract effortlessly.
Great job Delta! Now if you only had an equivalent faucet for the lavatory sink all would be well in the world.
June 13, 2012