Rated 5 out of 5 by Theodora I had a GREAT customer service experience with Delta.
I had purchased this soap dispenser previously, and the little stem broke off. When I reported this to Delta, they responded immediately and generously by sending me a new unit. Thank you, Delta--and Jessica especially.
April 13, 2014
Rated 4 out of 5 by Hutch Classic Countertop-Mount Soap Dispenser
I'm glad I purchased this item. I bought the Brilliance Stainless color/finish and it matches the non Delta faucet I have very well. The only thing that stops me from giving this item an excellent rating, is how you put the liquid soap in. The funnel really doesn't help due to the lack of ability to vent when poring the soap in. You have to basically take an object and push through the soap sitting in the funnel to undo the air lock. Other than that, for the price, your not going to find anything better. One other thing, you push down on the round center part of the dispenser, not the long spout part. I noticed a review (different dispenser but same design intent) on this site where some want to be engineer using a force diagram giving a negative review when pushing down on the spout, it's not designed to push down on the spout.
May 24, 2016
Rated 5 out of 5 by cayers Excellent product great support! Pump wouldn't depress
I've had this soap dispenser 3-4 yrs. When it's a little hard to depress I have taken it out and held the tube in a glass of water, pumped it a few times and and this seemed to fix the problem. This time I couldn't get it to depress at all. I checked the information on the website, called an associate who walked me through finding the model number. He was happy to send me a new one. Thanks!
March 23, 2016
Rated 5 out of 5 by jtnj As Described!
Solid piece of faucet hardware, easy to install. Finish as described so no surprises in matching existing sink. Like that I can replace just the bottle if need be and not have to buy the entire fixture. My old bottle broke on one by another manufacturer necessitating the need to replace entire fixture now.
January 14, 2016
Rated 4 out of 5 by hairyapple shiny
we needed to fill in the fifth hole in our sink after replacing the faucet and sprayer. The faucet is Delta as well but we didn't like the soap dispenser that was meant to go with our model so we picked this one instead. It's way bigger than it looks though, don't be surprised. We'll never use it our experiences with build in soap dispensers has never been good.
December 25, 2015
Rated 4 out of 5 by gregingolden Works as advertised.
Easy to install, easy to fill, high quality. Wish the pump had a little more travel and that the dispenser arm was longer, it shoots soap into the corner of the sink which could be problematic if you don't have a pulldown/pullout faucet.
May 15, 2015
Rated 4 out of 5 by emma Looks good
This soap dispenser looks good with the faucet and works fairly well. I found it easier to fill without the enclosed funnel. Compared to my old one (a Moen) I find it takes quite a hard "push" to get any soap out.
August 24, 2014