Delta Soap/Lotion Dispenser
This product never worked. Interesting to see others have had same experience.
We bought this soap dispenser 3 years ago to go with the kitchen faucet we purchased at the same time for our brand new kitchen. We loved the look and still do. But... My husband just fixed the faucet, which has leaked for a few months now and finally wouldn't shut off at all. The soap dispenser never worked properly, and after trying various soaps, thinning the soap with water, etc., we too resorted to pulling the top off to wipe soap off the dispenser straw before finally just washing it all out and ignoring it. When my husband was able to successfully fix the faucet today I thought I might as well buy another soap dispenser that works. I can't believe this model is still being sold. I went back to Delta only because I want to try to match the brushed stainless of my faucet, but I've been very disappointed with the quality of both products.
March 7, 2015
Do not recommend! I purchased to for my kitchen sinks when my house was built 4 years ago and have never been happy with this soap dispenser or faucet. It is very hard to pump and get the soap out. Now it doesn't work at all and we take the pump out and wipe our hands on the plastic to get soap on our hands!
The faucet pieces have been replaced twice as well. Not a good product.
July 8, 2013
pretty design, like a watering can, but extremely difficult to push down dispenser and it squeaks.
July 24, 2011
Looks great & works well too
January 4, 2011
Very dissapointed - brand new soap dispenser does not work (hoping customer service can save the day) .
I see others are having the same problem I am, although ,maybe not quite as quickly.
I purchased this soap dispenser a few months ago and installed it along with a new granite countertop and new Delta faucet. But now after only two months it no longer sits flush with my countertop and does not anchor to the bottom housing piece securely (it spins around and is not pumping well, barely pumps at all).
I was hoping to find installation instruction manual online to see if I could troubleshoot, but cannot find this information.
At this point I am very disappointed in this product, and am hoping the customer service can help re-build my confidence in Delta.
Thanks, Bill in NY
March 23, 2014
Very poor design.
I bought this along with my faucet and water dispenser (which I love!) and it broke after about 3 years. Delta was very, very good about sending me a new one, for which I am very grateful. It is being installed right now. I had asked the store to beg Delta for a simpler designed dispenser, but they sent me the same one. The plumber and I were in complete agreement about the poor design. My question is: if this one breaks, do you just send the same one again?
December 19, 2013
Never worked right
Let me start by saying I am a huge Delta fan. Used custom Delta hardware throughout my new home (literally everything in 5 bath, laundry room and kitchen with two sinks)... the one piece that was awful from the start was this soap dispenser. Does not attach properly (spins) and does not pump soap properly/at all. I'd love to talk to a Delta specialist about replacement options as I had my Granite drilled for counter mount.
March 9, 2014
I have had nothing but trouble since installing this soap dispenser 2 years ago. It has never sat flush with my granite countertop because it won't anchor to the bottom housing piece. It spins around instead of remaining facing the sink. It has never pumped easily and has now completely quit pumping.
Truly disappointed in this delta product and also having issues with the faucet.
November 17, 2013