Rated 1 out of 5 by Wandaz The faucet is good the dispenser is bad
I purchased the Linden faucet which I love, and I got the soap dispenser too. I really didn't want the dispenser but it came with the faucet. I had the soap dispenser installed, and it worked great for about 7 months, and after that the darn thing snaps. I checked the dispenser top and it's just cheap plastic which snapped off, and the hose part just slide out. Trying to find a replacement part in a store is becoming impossible. Yah $40 is too much to pay for only the pump part, and then having to pay for shipping. <Sigh> major disappointed.
January 6, 2014
Rated 3 out of 5 by sistersue2 Great faucet / poor soap dispenser
I have the same issue with the soap dispenser as so many others. I purchased my faucet with soap dispenser for a kitchen remodel. It worked for one year but now will not pump soap. The pump is stuck in the down position. I am very happy with the faucet but apparently the soap dispenser has design flaws or is of poor quality. That is a shame since the Delta name had always been a symbol of quality.
October 6, 2013
Rated 4 out of 5 by EdZ1 Soap dispenser quit working
Like other reviewers our soap dispenser also quit working. The plunger needs to be replaced, but I don't see that you can just order that one part. Other than this problem, we love the Delta faucet. We bought this faucet as a kitchen remodel and have delta faucets in all of our bathrooms. This is the only problem we have had. The kitchen faucet is a little over a year old.
June 11, 2013
Rated 4 out of 5 by Bryan2014 Need replacement due to failure of pump - RP50781SS
We have had this now for 3 plus years and after experiencing a "slow down" in the pump it finally broke. Overall very happy with the unit. Hoping for a replacement to be sent... of course I should have known that CS is not open on a Sunday :# I plan to reach out to them on Monday if they don't reach out to me first.
Also have an additional question on the single handle faucet - it tends to turn because it will not stay tight against the granite! Is there a trick or component that will allow me to tighten so it will not turn #stay snug#. Afraid of over tightening and cracking the granite.
Will follow up with another review after speaking with CS.
April 27, 2014
Rated 1 out of 5 by Hilltop Cheaply made product
I have just ordered the third soap dispenser for this faucet set. Have had the faucet set for approx. 5 years. Everything except the soap dispenser is great. It is cheaply made and the dispenser top breaks off from use. If it did not match the faucet I would not buy another one. Will probably only use the new one for looks and not to dispense soap.
January 27, 2016
Rated 3 out of 5 by Judy74 I love the faucet, but the soap dispenser is stuck and will not pump soap.
I have used the pump since April of 2010. It has worked well until a month ago. I really like the faucet and it has held up really well. It is attractive and the pump was so useful. I miss using it daily. I wonder how long the warranty is in effect. I don't want to pay $40.50 for this part.
January 12, 2016
Rated 1 out of 5 by greghatch2 This soap dispenser came with the delta faucet I bought and broke within a year of installation
The top of the dispenser broke off after about 13 months of moderate usage. It is just my wife and myself at home and it broke when she was using it. This is a poor quality product to be sold by delta and I am very disappointed. I have a generic dispenser on my garage sink and it is about 5 years old.
May 13, 2014
Rated 1 out of 5 by DeltaDisappointedMe Worked for only 60 days!
Purchased this Linden set from Home Depot. A professional plumber installed it. After only 60 days, the "graceful functionality" of this dispenser failed to function. Took the top part and my receipt to Home Depot and was told there was nothing they could do. What a waste of my time and money. Very, very disappointed.
February 13, 2013