Rated 1 out of 5 by MichaelH The soap dispenser's quality should match that of the faucet.
We purchased the Delta Deluca Single Handle Pull-Down Kitchen Faucet (Model #:19912-SSSD-DST) that came bundled with the RP50781 - Dispenser Assembly.
The faucet has been flawless, but the dispenser broke less than a year after we purchased it — and we take care of our appliances. It appears the the top snapped clean off the plastic base (leaving the screws still in place), which is frustrating as we didn't hit/drop/crack/impact anything.
I am a big fan of Delta and its faucets, but a broken soap dispenser has left our hands soiled.
September 20, 2014
Rated 2 out of 5 by Marc Disappointed
When we remodeled our kitchen, naturally we put in a new sink and faucet. I told my wife that Delta was a good name brand and that we should give their product a try. The faucet is living up to what I told her... Good quality. Works great! The soap dispenser fell apart with in the first year! We have a dish washer and don't even use the soap dispenser all that much! The metal top is connected to a plastic mount on the pump, and just broke away. Really disappointed in this dispenser...
June 11, 2014
Rated 4 out of 5 by EdZ1 Soap dispenser stopped working
We bought the Pilar with touch technology as part of a kitchen remodel a little over a year ago. We have also remodeled a bathroom and have all Delta faucets and shower hardware. Happy with everything accept the soap dispenser. The plunger sticks and no soap comes out. I was hoping to find the plunger as a part so I could replace the existing one. Disappointed to find that it is only sold as a full replacement.
June 11, 2013
Rated 2 out of 5 by keithhenn Pay for what you get
I like the soap dispenser it wasn't all that expensive so the fact that it's plastic doesn't really bother me all that much.
The fact that it doesn't work is what bothers me after about a year when I press the dispenser down nothing comes out and I have to pull it back up in order to press it again.
Since it's drilled through my granite I'm stuck with it as a show piece that I can't use.
February 23, 2015
Rated 1 out of 5 by RajP Poor Quality
The delta touch faucet is very nice, but the soap dispenser is made of very poor quality and the design is also not good. After using this moderately for a year - the plastic that holds the top piece in place broke. The soap dispenser should be designed to take this pressure on its head as its the only moving part and that being designed poorly is not that I expected.
June 1, 2014
Rated 2 out of 5 by MarkB Nice looking, but short-lived functionality
Our story is similar to others' here - we purchased the faucet set during a kitchen remodel and have enjoyed the faucet and the soap dispenser - but, given the price, we are disappointed that the dispenser has already quit doing the deed. A soap dispenser isn't exactly "high tech" or "high use" equipment.
May 30, 2013
Rated 1 out of 5 by Sam1999 Disappointed
Our soap dispenser broke after 2 years of use. The previous dispenser from a competitor worked for 13 years and was functional until we replaced it when we renovated our kitchen. Disappointed in the quality of the product.
September 13, 2014
Rated 1 out of 5 by MAHACH 2nd failure in two years.
The delta touch faucet is very nice, but the soap dispenser is poorly designed and poor construction at the point of movement and leverage. After purchasing with the faucet 2 1/2 years ago, the faucet has performed to expectations. Using this dispenser moderately for a year - the plastic that holds the top piece in place broke. I ordered a replacement RP50781AR, and warned household members to be cautious of the poor design and press only on the large round portion of the part. Despite this knowledge and user caution, the second soap dispenser has failed at the same point as the first after about a year. If this designed to be used to dispense soap and not merely as an ornamental appendage to the faucet, the soap dispenser should be designed to take this pressure on its head as its the only moving part. Purchasing replacement RP50781AR at $55 plus shipping once a year quickly makes this part more expensive than the faucet through the expected useful life.
Is there a remedy to this design or a better constructed alternative that matches?
Read more: http://www.deltafaucet.com/kitchen/details/rp50781ar.html#/?tab=reviews#ixzz3AfCRqY9D
August 17, 2014