Delta Soap/Lotion Dispenser
Was never reliable and now has stopped working at all
We bought the Pilar faucet and soap dispenser when we replaced our kitchen sink and Moen faucet, which was leaking. We love the faucet but the soap dispenser has never worked well, it often required multiple hard pumps to get it to work and now it doesn't work at all. Like everyone, I'm looking to replace the pump by itself and have discovered I would need to pay nearly $60.00 to replace the whole unit, when all I need is the pump. Don't recommend this to anyone and would not buy the soap dispenser again.
July 5, 2013
Soap Dispenser plunger stuck
We really like the faucet. But the soap dispenser is a royal pain. I started by sticking closed and now will not work at all.
We bought this about two years ago and started having problems with the dispenser a year ago.
Now it appears that in order to fix the problem, I will need to purchase an entire soap dispenser as they don't offer the plunger separately. Why buy the same dispenser when it will clearly just stop working again in six months?! HELP? Any Ideas?
July 28, 2013
Spout too short
The spout needs to be lengthened. If the pot or dish is not placed directly against the side of the sink, soap is squirted on the side of the sink.
November 18, 2013
Along with many others, I received a unit that broke down. Mine lasted over 3 years. But people, come on, there is a lifetime warranty. A 5-minute call will get a new one on the way. This unit has served me well in the time it worked. The thing is 100% plastic, so I’m not expecting miracles. However, a company the size of Delta should test their products a bit better before shipping them. This is actually the 2nd item I’ve had to get replaced. However, it is a no-hassle replacement process. I’m surprised that so many people left poor comments without contacting Delta for a free replacement. Due to this hassle-free replacement process, I will continue to buy Delta products.
October 14, 2013
Worked for only 60 days!
Purchased this Linden set from Home Depot. A professional plumber installed it. After only 60 days, the "graceful functionality" of this dispenser failed to function. Took the top part and my receipt to Home Depot and was told there was nothing they could do. What a waste of my time and money. Very, very disappointed.
February 13, 2013
The pumps must defective
I have two of these pumps. Both have stopped working after 6 months. I would like to replace the pump portion but cannot
find the part.
July 12, 2013
The faucet is good the dispenser is bad
I purchased the Linden faucet which I love, and I got the soap dispenser too. I really didn't want the dispenser but it came with the faucet. I had the soap dispenser installed, and it worked great for about 7 months, and after that the darn thing snaps. I checked the dispenser top and it's just cheap plastic which snapped off, and the hose part just slide out. Trying to find a replacement part in a store is becoming impossible. Yah $40 is too much to pay for only the pump part, and then having to pay for shipping. <Sigh> major disappointed.
January 6, 2014
Soap dispenser quit working
Like other reviewers our soap dispenser also quit working. The plunger needs to be replaced, but I don't see that you can just order that one part. Other than this problem, we love the Delta faucet. We bought this faucet as a kitchen remodel and have delta faucets in all of our bathrooms. This is the only problem we have had. The kitchen faucet is a little over a year old.
June 11, 2013